I sent this letter to steve@apple.com and steve@mac.com. I forget which one is the correct address. This is Part 1 (too big to post together)
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Dear Mr. Jobs
I purchased an iPod Touch 16gb at the 5th Avenue Apple Store last night in NYC.
While the device itself is amazing, it seems to have a glaring issue.
Firstly let me just link you to a large discussion thread about this
issue on Apple's Discussion forums:
http://discussions.apple.com/thread.jspa?threadID=1131324&tstart=0
Many users are reporting that the iPod Touch can not properly display
black. Any image on the iPod Touch screen that is dark, such as a dark
scene in a movie, comes out almost completely washed out, and all
details are lost. This happens in movies, coverflow album art,
pictures, and even on dark colored websites.
A picture is worth a thousand words, so I have found a few pictures
posted by another used on ilounge.com, and I think these really
explain what the issue is:
Taken from this thread:
http://forums.ilounge.com/showthread.php?t=205325
http://home.comcast.net/~audi-fan/IMG_5940.jpg
http://home.comcast.net/~audi-fan/IMG_5927.jpg
http://home.comcast.net/~audi-fan/IMG_5928.jpg
As you can see, the blacks are washed out, and all detail is lost, in
the first picture, the scene is almost unwatchable.