7 Replies Latest reply: Jan 5, 2008 1:52 PM by Ghos7Soldier
Bradipocapo Level 1 Level 1 (0 points)
My iPod start with the white screen.
What happen ?
Battery,screen or frimware fault ?
The first white screen appear after lase frimware update (1.1.3).

This is "official Apple" forum but there is somebody from "Apple" here ?
I 'm very frustrate.

iPod nano4gb, Windows XP
  • Bryan Mick Level 6 Level 6 (13,020 points)
    Have you tried simply holding the MENU and SELECT (center) buttons until you see the Apple logo to reset the iPod?

  • Marvin Menke Level 1 Level 1 (5 points)
    I have the same exact problem. The screen lights up, but no characters whatsoever appear. Apart from that, the unit does function as usual, playing songs as normal. It's just navigating around is extremely difficult when you can't see anything. I've toggled the hold switch, restarted and put it into disk mode, restored the software. Still nothing but a lit up screen and no menus, any characters or icons.

  • Bradipocapo Level 1 Level 1 (0 points)
    I tried ALL what is suggest in to the manula,Apple site..

    But for iTunes...."Retsore".
    With the Restore function in iTunes the iPOD nano 4g second generation the menu appear (magic!!!)
    but if I "unplag" the USB cable connected to the PC
    ....the LCD go back all White..(!òà!àç grrr..)...

    Other help ?
  • Tuarus Level 1 Level 1 (0 points)
    This is exactly what has happend to me, i've been just useing it without a screen to liste to music, would really love to help with how to fix this, i've done all that people have said to and it hasn't done anything to it. Any help with this is much appreciated.
  • tresor Level 1 Level 1 (0 points)
    same issious for me .. the pod playing songs but the screen is totol white .. can anyone help !!?!?! PLZZZZ
  • John Moon Level 1 Level 1 (0 points)
    The only solution I can give you is to do a restore.When it says that its going to wipe out your music and do you wnat to continue. yes.
    Let the system do a complete restore of the software( It will extract the software from the i pod /I tunes. Then reinstall it
    Now it will take awhile to completely re write your Ipod, but you WILL have your screen back.
    Then simply reload your I pod with your music.
    So far I have had to do this 3 times.So I guess you'll need to get used to it. But you'll have your I pod back
  • Ghos7Soldier Level 1 Level 1 (0 points)
    I've done EVERYTHING at least 5 times over and the white screen is still there.

    I've even been told that something is loose inside and I really have no idea of how to open it without hurting anything.

    The sad thing about it, is I got this as a christmas present. Right out of the box, worked for 3 minutes and then the white screen of death. No reciept either so I can't take it back.

    In other words, Bumping for a fix if possible.