10 Replies Latest reply: Oct 13, 2007 2:43 PM by Vallerie
Vallerie Level 1 Level 1 (65 points)
All of a sudden the CD keeps popping. I'm about to burn some music through iTunes and the door keeps opening. I have no idea if it's letting me know that it's time to change CD burners or what! This is terrible! No matter how many CDs I used, the computer is not reading them!

PowerMac G4 Quicksilver, Mac OS X (10.4.10)
  • 1. Re: CD keeps popping out!!
    Vallerie Level 1 Level 1 (65 points)
    I also forgot include that's a DVD/CD-RW drive
  • 2. Re: CD keeps popping out!!
    japamac Level 7 Level 7 (24,390 points)
    Hi-

    Are these "problem" CD's a new brand, or, are they some that have been successfully used before?

    Do you have any trouble loading/reading previously burned CD's? Commercial CD's? DVD's?
  • 3. Re: CD keeps popping out!!
    Vallerie Level 1 Level 1 (65 points)
    Yeah I've used those brands. And any brands! Now i popped in a CD with some files and it won't come out at all. And I'll no choice but to take it in and get it serviced. The icon is not showing up and I can hear the CD being read. I can hear the reving up constantly!

    UPDATE: When I was doing a Disk Utility check the CD all of a sudden popped out.
    But I am not going to be using the drive until I find out what gives. I'm afraid to put anything in there! I'm doing a freelance that is due later this week. Even though I have a laptop all my resources on this computer. For now I just have to use my power book to read what ever is on CDs. Or to burn from itunes.

    Message was edited by: Vallerie
  • 4. Re: CD keeps popping out!!
    Majordadusma Level 6 Level 6 (9,425 points)
    Vallerie,

    Try running a cleaning disc in the burner. Perhaps the laser lens/lenses are dirty, for which this might be a quick fix.

    The constant revving is likely the burner continually trying to read the disc after picking up at least some disc lead-in info from it. Typically, while the burner is attempting to read the disc, it won't eject. After a time, it gives up and either ejects it automatically or you can eject it normally. If the burner instead fails to read anything at all right from the start, it may just sit there idly as if there is no disc at all in the tray. Normally, you can use the eject command to open the tray if the latter symptom arises.

    If a disc gets stuck and you can't eject it from the keyboard, you can manually eject the tray by pushing a paper clip into the tiny manual eject hole on the face of the burner, behind the optical drive bay's dust flap on the tower. The tray will come forward enough to grasp it and pull it forward to extend it all the way. There's usually no need to take the computer in to have this done.

    Gary
  • 5. Re: CD keeps popping out!!
    Vallerie Level 1 Level 1 (65 points)
    I hope that's all it is that it needs to be clean. I'm just scared that the disk will get stuck inside. And oh my goodness! Thanks for the tip on manually ejecting the CD. I never payed attention to the little hole there. Again thanks. But otherwise I will give it a try.
  • 6. Re: CD keeps popping out!!
    CeCeMacster Level 1 Level 1 (0 points)
    This is how my CD/DVD drive is showing up in the System Profiler.

    ¡T¡P… † ƒVƒ ¡ †D»2∞@±H† † † † † † † † †:

    Model: ¡T¡P… † ƒVƒ ¡ †D»2∞@±H† † † † † † † † †
    Revision: µX±0† †
    Serial Number: † † † † † † † † † †
    Detachable Drive: No
    Protocol: ATAPI
    Unit Number: 0
    Socket Type: Internal

    This happened after I (stupidly) tried to install a hard drive behind my CD/DVD player on the same ribbon/cable(where the zip drive usually lives). Did I somehow manage to fry the ribbon?

    When I put a CD in it spins up & then does nothing. I've scoured the discussions but have found nothing similar. It is getting power. I have reinstalled the zip drive & put the hard drive in its own enclosure.

    Is it the ribbon/cable or do I need a driver? If Driver then where do I find it.

    Thanks for any help - I'm pretty saavy but I'm stumped on this one...
  • 7. Re: CD keeps popping out!!
    CeCeMacster Level 1 Level 1 (0 points)
    This is how my CD/DVD drive is showing up in the System Profiler.

    ¡T¡P… † ƒVƒ ¡ †D»2∞@±H† † † † † † † † †:

    Model: ¡T¡P… † ƒVƒ ¡ †D»2∞@±H† † † † † † † † †
    Revision: µX±0† †
    Serial Number: † † † † † † † † † †
    Detachable Drive: No
    Protocol: ATAPI
    Unit Number: 0
    Socket Type: Internal

    This happened after I (stupidly) tried to install a hard drive behind my CD/DVD player on the same ribbon/cable(where the zip drive usually lives). Did I somehow manage to fry the ribbon?

    When I put a CD in it spins up & then does nothing. I've scoured the discussions but have found nothing similar. It is getting power. I have reinstalled the zip drive & put the hard drive in its own enclosure.

    Is it the ribbon/cable or do I need a driver? If Driver then where do I find it.

    Thanks for any help - I'm pretty saavy but I'm stumped on this one...
  • 8. Re: CD keeps popping out!!
    Majordadusma Level 6 Level 6 (9,425 points)
    Hi, CeCeMacster - welcome to the Discussions!

    You might check your optical drive jumper settings to insure that it's set as Master. The Zip drive should be set for slave if it's on the same cable.

    Actually, a hard drive may be installed along with the optical drive on that slow ATA-3 bus and you weren't off the mark at all with your attempt to do so.

    I'd recommend that you initiate a new thread here, where the members can better advise you with your specific issue, particularly since this thread deals with a somewhat different issue. You might simply copy/paste your entire post to the new thread.

    Gary
  • 9. Re: CD keeps popping out!!
    CeCeMacster Level 1 Level 1 (0 points)
    Many thanks, will do!
  • 10. Re: CD keeps popping out!! (UPDATE)
    Vallerie Level 1 Level 1 (65 points)
    Well it looks like i will have to take it to the apple store. I used the lens CD cleaner and it popped it right out! Oh well!