ipod touch is conected to wifi but can't conect safari

Question

Level 1

8 points

ipod touch is conected to wifi but can't conect safari

i have a wifi conection and it says in the settings that i am conected and then when i go to the safari page to open it a window appears that says SAFARI CAN'T OPEN PAGE BECAUSE IT CAN'T FIND THE SERVER.

what am i doing wrong?

ipod touch, Mac OS X (10.4.10)

Posted on Sep 17, 2007 6:37 PM

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Answer 1

cozart

Level 1

20 points

Sep 18, 2007 6:11 AM in response to carlwj

i'm having the same problem and have tried everything i can think of to get it to work.

so far, between this and the iCal crippling, i am not at all impressed with the ipod touch and am very disappointed in Apple.

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Answer 2

The Raven

Level 2

245 points

Sep 18, 2007 6:24 AM in response to carlwj

Have you tried rebooting the device?

To do so, press and hold the button located along the top edge of the iPod for about 3 seconds until you see "Slide to power off".

Slide to power it off, then press and hold the button again to power it up.

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Answer 3

cozart

Level 1

20 points

Sep 18, 2007 6:28 AM in response to The Raven

i've tried that several times. no luck.

"safari can't open the page because it can't find the server."

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Answer 4

agots

Level 1

0 points

Sep 18, 2007 6:38 AM in response to cozart

having the same issue. i agree that this device is less than impressive so far. the fact that i can't utilize the Wi-fi and can't enter calendar events on the device may mean that this thing is going back.

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Answer 5

The Raven

Level 2

245 points

Sep 18, 2007 6:42 AM in response to cozart

Are you accessing from home? Have you rebooted the router? Have you removed and re-added the network to the iPod touch? Can you connect to the iTunes Wi Fi store?

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Answer 6

cozart

Level 1

20 points

Sep 18, 2007 6:46 AM in response to The Raven

yes to all of that except the last question. cannot connect to the itunes store. same message.

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Answer 7

Sandman

Level 4

3,274 points

Sep 18, 2007 6:49 AM in response to carlwj

I get this too... but only with certain networks. It depends on how the wireless router was set-up... and not necessarily the iPod's fault. Wifi works very well on my home network, and some free networks around town here. There are a few, however, that just will not let me on.
Contact the admin for the network... and if it's your network.. look into changing it's settings. If it's an old router, it may not like the iPod for some reason.

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Answer 8

Ken L.

Level 2

240 points

Sep 18, 2007 6:50 AM in response to carlwj

Are you getting an ip address from the router? If it starts with 169 then you are not and it is using a self assigned ip address.

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Answer 9

Sep 18, 2007 6:55 AM in response to cozart

cozart wrote:
so far, between this and the iCal crippling, i am not at all impressed with the ipod touch and am very disappointed in Apple.

Remember that Apple employees don't read these forums. If you want to tell them you're unhappy with the crippled calendar use the form at: http://www.apple.com/feedback/ It only takes a minute to fill it out.

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Answer 10

cozart

Level 1

20 points

Sep 18, 2007 6:55 AM in response to Ken L.

yes i am getting an ip address starting with 192. it is my home network and i have never changed the settings on the router and even did a settings restore to see if that would fix this issue.

it didn't.

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Answer 11

The Raven

Level 2

245 points

Sep 18, 2007 6:56 AM in response to cozart

Are you using security on your wireless network? If so, you might want to try disabling it while you trouble shoot.

Also have you looked under Settings -> Wi Fi to see if your iPod has been assigned an IP address by your router?

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Answer 12

The Raven

Level 2

245 points

Sep 18, 2007 6:57 AM in response to cozart

Are you using any kind of access list on the router, that only allows certain IP addresses access?

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Answer 13

cozart

Level 1

20 points

Sep 18, 2007 6:58 AM in response to Tobin Richard

Tobin,

i sent feedback in before i started posting on this forum. i gave apple a piece of my mind!

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Answer 14

cozart

Level 1

20 points

Sep 18, 2007 6:59 AM in response to The Raven

i don't think so. i'm using whatever the default settings on the router are.

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Answer 15

Sep 18, 2007 7:00 AM in response to cozart

cozart wrote:
i sent feedback in before i started posting on this forum. i gave apple a piece of my mind!

Good! I'm starting to feel like a bit of a broken record but more people need to start complaining there instead of grizzling here.

Not that I don't like a good whine. 🙂

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