Can't add gchat buddy to my jabber list . . .

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Can't add gchat buddy to my jabber list . . .

I have been using a jabber account (gchat) in iChat for about 5 months now with no problems. However, today I tried to add a new buddy, but he refused to show up in my buddy list. I tried several methods (typing in his address in the "new person" box, adding his address card, dragging his address card, etc.), but he still won't show up in my buddy list at all. I haven't had this problem with any of my other buddies - regardless of how I have added them to my list. Any suggestions? (Let me know if you need any further info.)

Thanks!

MacBook Pro, Mac OS X (10.4.10)

Posted on Sep 17, 2007 8:43 PM

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Answer 1

Sep 18, 2007 2:46 PM in response to scandleriv

Hi,

Have you checked with your Transport that it is active if this is a different service Buddy ?

IS this a Buddy using GoogleTalk as well ?

Have I interpreted "gchat" correctly ?

10:46 PM Tuesday; September 18, 2007

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Answer 2

scandleriv Author

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Sep 28, 2007 12:23 PM in response to Ralph-Johns-UK

Hi Ralph,

I'm not sure what you mean by transport . . . but yes, this friend also uses GoogleTalk.

Matt Daughtry seems to be having the same problem as I am - under the "Jabber Friend List" thread.

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Answer 3

Sep 30, 2007 10:27 AM in response to scandleriv

Hi Scandleriv,

iChat's Jabber side can be made to chat with GoogleTalk users on a text only basis.
IF you are the one using a GoogleTalk ID as your Jabber name and want to chat (Text only) to MSN Buddies then you have to have what is a called a Transport.

I am not aware that GoogleTalk does this on it's own so you will need to register on on a Jabber Server that is using one.
See the third of the links in this Jabber section http://www.ralphjohnsuk.dsl.pipex.com/page5.html#_jabber

If this Buddy is on a PC and Using GoogleTalk himself then you will have to check you have spelt his name correctly and added him to the right Buddy List.

6:27 PM Sunday; September 30, 2007

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Answer 4

scandleriv Author

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Oct 1, 2007 10:54 AM in response to Ralph-Johns-UK

I talked to my friend, and it appears that we both have GoogleTalk IDs. I use iChat to talk whereas he uses Adium.

I've looked into the problem a little more, and it turns out he is the only one whose name does not show up. Furthermore, this only happens when he is online - if he is not logged on, he does appear in my "offline" buddy list. I have definitely spelled his name correctly and have added him to the correct buddy list.

Does this make any more sense?

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Answer 5

Oct 1, 2007 11:58 AM in response to scandleriv

Hi,

When he is Off Line then he shows up as an Off line Buddy but when he is On-line and Logged in he disappears ?

I am at a loss to explain that.

Are you using Groups in the Jabber side Buddy List ?
Try taking Off any Group settings and see if he is visible then.
He may be in a group you have deleted.

7:58 PM Monday; October 1, 2007

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Answer 6

scandleriv Author

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Oct 1, 2007 1:10 PM in response to Ralph-Johns-UK

Yep, that pretty much sums it up. Groups are not turned on, and I can think of no other reason for this issue. I assume it has something to do with the client he uses on his computer - that's the only variable that's any different from my other buddies who do not have this problem.

Thanks for your help anyway, and if any other ideas happen to come to mind, let me know!

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Answer 7

Oct 1, 2007 1:17 PM in response to scandleriv

Hi scandleriv,

What happens if you turn Groups On ?

Do you get more than the On-line group and Off-line group ?

Do you use Google Groups ?
I have search My Google settings and can not find anything on their pages.

9:17 PM Monday; October 1, 2007

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Answer 8

scandleriv Author

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Oct 1, 2007 2:56 PM in response to Ralph-Johns-UK

No, there's no effect if I toggle the group settings. And I haven't done anything out of the ordinary through Google.

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Answer 9

Oct 2, 2007 10:56 AM in response to scandleriv

Hi,

I rarely use the Jabber side myself.

Can I suggest you use Table 2 here http://www.ralphjohnsuk.dsl.pipex.com/ContactTesters.html and contact Gil Taylor (Use AIM Buddy list first)

He has more experience with Jabber. He seems to be a bit busy just now as his posts have dropped off again but he may be able to help you.

Also if a Poster called Rocky Posts pay attention to what he says as well.

6:56 PM Tuesday; October 2, 2007

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Answer 10

scandleriv Author

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Oct 2, 2007 11:46 AM in response to Ralph-Johns-UK

Thanks for all your help.

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Answer 11

Oct 5, 2007 12:16 PM in response to scandleriv

Has anyone come up with an answer. I've actually got the exact same problem. Using Google Talk ID through Jabber in iChat. Have one buddy with a Goolge Talk ID that just won't show up on my list when he's online. I do use groups and he does appear in the offline group when he is offline. I've tried a whole host of things like deleting him from my Gmail contacts directly on the Gmail website and readding him, making identical groups in Gmail's contact management to those I have setup in Jabber, getting rid of groups altogether on both sides. Nothing!

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Answer 12

Oct 5, 2007 1:19 PM in response to Ariel Lev

Have found this on the GoogleTalk discussions.

Just restates what is being said here - no solution

9:19 PM Friday; October 5, 2007

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Answer 13

Oct 9, 2007 10:13 AM in response to Ariel Lev

Just to add to what I said previously, seems to happen only to with people who are using Adium. Sounds like some sort of glitch possibly introduced in a recent version as I didn't have these problems before. Probably nothing to do to fix it but sit and wait.

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Answer 14

Oct 10, 2007 7:00 PM in response to scandleriv

It appears that I have been mentioned earlier in this thread. I am still having this issue, however, I don't believe my friend is using Adium. I believe (not 100% sure, but fairly close) that my friend is using the Google Talk Client, not a third-party one.

The mystery continues...

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Answer 15

bginna

Level 1

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Oct 23, 2007 11:43 AM in response to Matt Daughtry

Matt,

Having a similar problem - we are using the iChat service on OS X Server 10.4.8

One client is trying to add a buddy to her Jabber list (someone I have on my list and can chat with). He "shows" up, can get authorized and then disappears from her list. She can initiate a "New Chat with Person" by entering his ID, but he should show up on the list. Have tried deleting his entry from her address book completely, tried the same on his end. We are going to try deleting her preference files and essentially redoing her iChat setup.

Thanks for any help folks can provide.

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