Yes, that reset keychain didn't eliminate the 11333 for me...what's worse is the following suggestion from tech support, as follows:
Dear John,
I'm sorry for the trouble you've had with this issue. I downloaded the certificate and attached it to this email. When you receive it please proceed with step 5.
If you're still unable, I would recommend that you try to resolve the issue by choosing to "Reset My Keychain" in Keychain Access.
Sincerely,
Christian
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww
Hi
I can't really get to download (step 3) b/c I control/click on the
...ce personal use link, and all I get is the following gobbledygook:
-----BEGIN CERTIFICATE-----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1i0BowHQYDVR0OBBYEFPAXYhNVPbP/CgBr1CEl/PtYtAa
MAwGA1UdEwQFMAMBAf8wGQYJKoZIhvZ9B0EABAwwChsEVjQuMAMCBJAwDQYJKoZI
hvcNAQEFBQADgYEAkNwwAvpkdMKnCqV8IY00F6j7Rw7/JXyNEwr75Ji174z4xRAN
95K
8cPV1ZVqBLssziY2ZcgxxufuPNXdYR6Ee9GTxj005i7qIcyunL2POI9n9cd
2cNgQ4xYDiKWL2KjLB
6rQXvqzJ4h6BUcxm1XAX5Uj5tLUUL9wqT6u0GbI=
-----END CERTIFICATE-----
I hope you know what that means-I sure don't...do you know how to
get around it, and download...not sure how to rename either (step 4,
when and if I get there)
Regards
John
On 5 Oct 2007, at 16:24, iTunes Store wrote:
Dear John,
Thank you for your patience while this issue was investigated. At this
time, I have some steps for you to try:
If you see this error message and the Date & Time on your computer is
correct, it is possible that your computer is missing a security
certificate that iTunes requires. You will first need to download and
install the certificate. Here's how:
Mac
1. Go to Entrust's "Download Root Certificates" webpage:
https://www.entrust.net/downloads/root_index.cfm
2. Select "Personal Use" and click Download Certificates.
3. Control-click entrust
sslca.cer and choose Download Linked File
from the shortcut menu.
4. Look in the folder you just downloaded this file to and find the
entrust
sslca.cer.txt file.
5. Rename this file to entrust
sslca.cer.
6. Double-click the file entrust
sslca.cer.
7. In the resulting dialog, choose X509Anchors from the Keychain
pop-up menu.
8. Click OK to import the certificate.
9. Enter your admin password when prompted.
Once the certificate has been installed on your computer, quit iTunes
if it is running and then open iTunes again. You should now be able to
access the iTunes Store or activate your iPhone.
I can't really get to download (step 3) b/c I control/click on the
...ce personal use link, and all I get is the following gobbledygook:
-----BEGIN CERTIFICATE-----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1i0BowHQYDVR0OBBYEFPAXYhNVPbP/CgBr1CEl/PtYtAa
MAwGA1UdEwQFMAMBAf8wGQYJKoZIhvZ9B0EABAwwChsEVjQuMAMCBJAwDQYJKoZI
hvcNAQEFBQADgYEAkNwwAvpkdMKnCqV8IY00F6j7Rw7/JXyNEwr75Ji174z4xRAN
95K
8cPV1ZVqBLssziY2ZcgxxufuPNXdYR6Ee9GTxj005i7qIcyunL2POI9n9cd
2cNgQ4xYDiKWL2KjLB
6rQXvqzJ4h6BUcxm1XAX5Uj5tLUUL9wqT6u0GbI=
-----END CERTIFICATE-----
The tech tried again with a link included:<entrust
sslca.cer.zip>
That link doesn't work for me as well!!
Major drag! Anyone want to give it a go?
John