7 Replies Latest reply: Dec 15, 2007 9:29 PM by JuSaYGuDBy2MuSiQ
Catrionaoneill Level 1 Level 1 (0 points)
Lately every time I try to play songs in itunes a dialog box saying "itunes could not find the original file" comes up on the screen and an exclamation mark appears in front of every song I try to play. What has gone wrong with my music. I would really appreciate some advice. Thanks.

Iqon, Windows XP
  • tyangello Level 1 Level 1 (0 points)
    I am having the SAME problem. Did you ever find out what to do to fix it? My songs have the explaination mark too and if I go to locate file and I actually search for where to song is saved and I click on it then it will play and the mark will disappear, but I have well over 3,000 songs and I can't do that 3,000 times... So if you find some help please let me know! I'll do the same for you.
  • Catrionaoneill Level 1 Level 1 (0 points)
    Thanks, no solution as yet. Will keep you posted.
  • BAllred Level 1 Level 1 (0 points)
    This happened to me and this is how it went...I imported all of my songs from Windows Media Player into ITunes. I thought that since they were in ITunes that I could delete them from WMP and save some space on my machine. Wrong. Once deleted, I encountered the same errors that you are experiencing. I ended up having to rip all songs from my cds again.
  • mccall70115 Level 1 Level 1 (0 points)
    Same problem. It happened after I used the "Consolidate" command. My music is still on the hard drive, but iTunes can't "find" it.
  • twy Level 1 Level 1 (0 points)
    Ditto. In my case, music was downloaded from eMusic. Many entries (not all)have "CONT" in the time column. Exclamation point appears after I select a song to hear, and "original can't be found".
  • Phantom Phreak Level 1 Level 1 (0 points)
    Hello I don't know if this will help you, but I dragged my purchased music from my desktop to a usb then dragged them to my labtop. It played the songs fine, when I removed my usb and tried it later I got all exclamation points and wanted me to locate my songs. I have over a thousand songs and I was in no mood to click each and every song. I tried to consolidate the library, and it didn't work. Then I noticed I didnt have the usb with the files I copied so I put the usb back in and ran consolidate library again and it worked without the usb. I am not sure if this was the case for you but try and have the harddrive or where the files were originally and consolidate library again while connected to your computer. I hope this helps.
  • JuSaYGuDBy2MuSiQ Level 1 Level 1 (0 points)
    what is the "usb"?