3 Replies Latest reply: Sep 21, 2007 8:50 AM by Henry G4
bmitchelf Level 1 Level 1 (0 points)
After upgrading from 10.4.8 to 10.4.9 to 10.4.10, my computer is now not recognizing the password that I have been using on the computer since I owned it. Is it possible that the password reset itself to some factory one or changed to something else althogether? Please help me out.

iBook G4, Mac OS X (10.4.10)
  • Henry G4 Level 4 Level 4 (1,865 points)
    Hi.

    What has probably happened is that the Netinfo Database got damaged.

    You can try resetting the password using your Tiger install disk.

    If that doesn't work, you may need to restore or reset the Netinfo database.

    Good Luck.
  • bmitchelf Level 1 Level 1 (0 points)
    I only have the 10.3 Install Disk with me, and the netinfo ting didn't work unless I didn't wait long enough. Can you expand on that? And does anybody else have another solution?
  • Henry G4 Level 4 Level 4 (1,865 points)
    he 10.3 install disk works for resetting the Administrator account under a Tiger install, I've done it a couple of times.

    Also, you can enable the root user by selecting "System Administrator (root)", and assign a password to it. When you restart the machine, in the login window select "Other" type the name "root" and the password you just assigned it. If you can login as root, it will give you full access to your files (in /Users/youruseraccount) in order to make a backup. Then go to System Preferences/Accounts, and try changing the password for your account.

    If you followed carefully the instructions in the Apple KB article about the Netinfo database restore, and it didn't work, I can think two reasons:
    There was not a backup of the netinfo database.
    You made a typo when entering the commands in Single User Mode.

    If nothing works, you'll have to either restore the Netinfo database from defaults (point III in the Apple kb article Restoring from defaults, in wich case you'll loose all your files.

    Or do an Archive & Install (but since you haven't got the Tiger install disk available, you'll need to ask Apple for a replacement, for a fee).

    Good Luck.