10 Replies Latest reply: Sep 21, 2007 5:57 PM by JOHNNY B GOOD
JOHNNY B GOOD Level 1 (0 points)
okay, i am totally new to this, so please excuse my lack of knowledge. i have comcast mail.
I click on Mail, click on other, which brings me to the set up screen. What is IMAP, POP, Exchange? I know my name, my address, and I imagine my description can be whatever i want to name it, right?
Outgoing Nail Server....
What do I put in on host name? (comcast.net) ? I know my user name and password,

What is outgoing mail server (SMTP)
Host name again.

Help!

MACBOOK, Mac OS X (10.4.10), iPHONE
  • Allan Sampson Level 10 (123,405 points)
    Do you currently access your Comcast email account with the Mail application on your Mac?
  • JOHNNY B GOOD Level 1 (0 points)
    I also have a windows pc that i have been using to update and set up the iPhone. i havent connected the iPhone to the mac. is the iphone live an ipod? in that you format it to either windows or mac?
  • Allan Sampson Level 10 (123,405 points)
    There is no Windows or OS X version or format for the iPhone. You can activate an iPhone on a compatible Windows PC or Mac and then sync it with another computer - PC or Mac. Some sync their music and photos on a Mac and Address Book contacts and calendar events on a Windows PC.

    Your Comcast account is a POP account.

    Under Incoming Mail Server.

    Host Name: mail.comcast.net

    User Name: The portion of your Comcast email address in front of the @ sign only.

    Password: Your password for this account which you should already know.

    Under Outgoing Mail Server (SMTP)

    Host Name: smtp.comcast.net:587 (separate 587 with a colon)

    User Name: The portion of your Comcast email address in front of the @ sign only.

    Password: Your password for the account - the same password used to check the incoming mail server for new messages.
  • JOHNNY B GOOD Level 1 (0 points)
    when verifying...it comes back with "Cannot connect using SSL, do you want to try setting up the account without SSL?"
  • Allan Sampson Level 10 (123,405 points)
    Did you select use SSL with the incoming and outgoing mail server?

    If so, this wasn't included with my instructions but if turned on automatically, turn if off for both the incoming and outgoing mail server.

    After setting up an account, this is done at Settings > Mail.

    Select your Comcast account and scroll to the bottom to select the Advanced button for the account settings.

    Incoming Uses SSL: Off
    Outgoing Uses SSL: Off

    At this location, there is also the settings for removing messages from the server when downloaded by the iPhone and for when automatically removing messages from the account's Trash mailbox that were marked for deletion.
  • JOHNNY B GOOD Level 1 (0 points)
    ARRGGGGG! STILL NO LUCK. IT SAYS "IMAP VERIFICATION FAILED" but it also says, to check my network connection and that you entered the correct information in the "incoming mail server" field?

    the password is to my email account correct, not my wireless password.
  • JOHNNY B GOOD Level 1 (0 points)
    would it be easier for me to do this by connecting to my mac?
  • Allan Sampson Level 10 (123,405 points)
    IT SAYS "IMAP VERIFICATION FAILED"


    A Comcast account is a POP account as I provided in an earlier post in this thread.

    Did you select IMAP or POP as the account type after selecting Other when creating the account?
  • JOHNNY B GOOD Level 1 (0 points)
    your a God!!!!! I LOVE YOU, LOL. dont tell anyone i saud that. i need to uphold my tough guy image!
  • Allan Sampson Level 10 (123,405 points)
    You're welcome and I won't tell anyone.