I also downloaded Quicktime Pro and didn't receive a registration key which should have come in the email. I called Apple support and was told it was a known issue and that I would be refunded my $$ in 5 business days. I asked why there wasn't a block to downloading, since there was a known issue with the email that is automatically generated once they take your $$? They could not answer my question...
Here is the email I received. You may want to check your email to see what product they think you ordered?
"To Our Valued Apple Customer:
Thank you for your recent iWork 08 Activation Key order.
You are receiving this email as a follow-up to your iWork 08 order. Our
records show that you did not receive the registration code which allows you
to permanently activate your iWork 08 software. Apple will be issuing you a
credit for your purchase. You should see this credit on your account within
2-3 business days. Please visit to the Apple Store at
http://iworktrialbuy.apple.com/ to reorder your iWork 08 Activation Key.
We apologize for any inconvenience.
Thank you for shopping with the Apple Store.
Sincerely,
Apple Store Customer Support"
What is iWork 08? I didn't order this product?
Looks to me like their automated email system is all messed up and I had better call them to insure I'm getting a refund for the $$ that I paid regardless of what product their system thinks I ordered and wasn't properly delivered.
I'll let you know what my outcome is...