Youtube hangs in the middle of videos

blue box, I had this issue yesterday. I found that pressing and holding the play button - which you normally do for 6 seconds to put it into standby mode - will eventually jolt it into action and unfreeze it.
Hope that helps.

This is the same issue I'm having. Brand new apple TV only hooked up for a couple weeks. I've never had internet connection issues on my other devices hooked to the same router.

Something you can confirm as I did... Apple movie trailers and tv show clips always play find from their respective sections on the apple tv.

My off-the-wall guess would be a screwy software issue between apple tv and my router. My router is a 2wire HG1701 DSL 4-port ethernet/wireless modem. I'm using a hard-wired connection. The wireless part of this router never worked very well, so I'm hesitant to try that, but I probably should just to see what happens.

What exactly is your network setup?

Hey guys I am also experiencing the exact same problem. I though it was a memory problem, so I erased all content on the ATV, still no luck. I hooked the ATV directly, not wireless, still no luck. I use a Linksys wireless router and haven't had a problem so far, do you think that using a Apple router would fix the problem??? I live in South America, but I am tempted to call Apple's support lines, is there such a thing???

Thanks
Diego

Hello,
Call support if you can, they need to know about the problem from multiple people.
Apple router may fix the problem, but that's a bit of an expensive solution to try since we really have no idea what the cause is!

Add me to the list of folks with this issue. My ATV is about 6 weeks old and has had this problem since new. I never used YouTube before acquiring the ATV, but now I would use it frequently if I could get it to work on the big screen. By the way, I have had a hard time finding any reference to this problem using general search engine queries. Curious if it is a broad-based problem or isolated; and most curious about a solution.

I've had this problem since I got my Apple TV. As the product is currently just a "hobby" of Apple's, I don't expect a whole lot to be done about it until the next major software update. Since the Apple TV hasn't seen an update in the Leopard timeframe, I'd hope that'd be in the next three months.

Same problem here... For me YouTube on appleTV IS TOTALLY USELESS. Using a brand new apple TV 160gb v1.1 (with ssh enabled) connected through a new airport express (firmware 7.2.1).

Anyone NOT having this problem?

You can add me to the list of people having this problem. It is very annoying. I use it mostly to watch music related videos on YouTube. Sometimes it will get through a video and sometimes it won't. In my case it seems somewhat random. Even some short videos won't play all the way through. I can almost always count on the larger ones failing, but not always. Occasionally I'm surprised by it playing all the way through.

Michael K. Craghead
love my iPod - appleTV, not so much

Can I ask how all of you are accessing your youtube videos?

Is it via the Streaming connecting or using the Sync method?

Does it matter? Same problem either way?

THX
R

In order to sync I believe I would have to download the video and import it into iTunes. I don't think that's possible without some effort as I believe YouTube is a .flv format which iTunes doesn't support directly.

I'm just using the AppleTV interface to YouTube which is streaming. I haven't had any problems syncing as far as I can tell it seems to work fine.

Michael K. Craghead

Had the same issue until I put Apple TV on it's own network and upgraded from G to N. Now it's all groovy...

Thanks for the update. I might have to upgrade my network when I have an extra $200 or so. I can't afford it at the moment (just spent the $200 on appleTV). I still can't see giving appleTV its own network. That seems crazy.

Still, I could understand the network being to slow and the video playing faster than it can be delivered, but I still think that it should stop, catch up by buffering, and start playing again. That's how it works on my computer. When it just hangs and does nothing that is a sign of a poor product interface. The most important part of programming is the error handling and exception handling. Parts that should get used the least but also how a product is often ultimately judged. If this problem is network related then the way it was handled leaves a lot to be desired.

Michael K. Craghead
Software Developer

Hey, wait a minute! Now that I think about it the wireless portion of the equation seems as though it would be a less likely candidate for the cause of the problem than the download speed. The speed of G (what I'm currently using) is much faster than most cable download speeds. Plus I don't have a ton of traffic on my network anyway. I'd have to be dropping a whole lot of packets in order to be slower than my download.

I'll probably still upgrade to N at some point but not to solve this problem. I still stand behind my previous comment that the software should handle the problem better.

Michael K. Craghead

...And on top of that appleTV doesn't support the N protocol that I know of, so switching to an N based wireless router really shouldn't have any affect on this problem.

Does what I'm saying make sense to anyone other than myself? Thanks.

Michael K. Craghead