Have them make a zip of their file, and e-mail you the zip file. If the message bounces, check with the internet service provider on both end what is the maximum mail attachment size they will allow, and send in smaller chunks.
That would get over any hurdles such as setting up protocols, VPN or network mountable volumes, and prevent you from having to monitor your IP address at the moment they try to connect to you, or get a dyndns account.