44987 Views 12 Replies Latest reply: Nov 14, 2007 3:15 PM by joey199us
i found only one way to solve this problem.
find the actual iphone update file. on a PC it goes to :
C:\Documents and Settings\Administrator\Application Data\Apple Computer\iTunes\iPhone Software Updates
and double click the most recent iphone update to execute it.
this finally worked for me when nothing else would.
Thanks, Freddy and others for your replies. I wish I could try double-clicking the update file directly. However, my phone no longer turns on. I've got a black screen. I've tried charging it in outlets and on my laptop, holding down the top button and the home button, just the top button, etc. but nothing seems to turn it on. I've about given up on it and will have to take it to the Apple store when I return home. I'm really frustrated. If you have any other ideas, let me know...
This worked well. If you have problems finding the location of the file go to C:\Documents and Settings\YourUserName\Application Data\Apple Computer\iTunes\iPhone Software Updates. Also, make sure that show hidden files is checked under folder options in file explorer. That will point to the right directory on your user profile.
I fixed it! All I had to do to get iTunes to finish the reformat without getting that pain in the *** error 1604 was:
1.) turn off the iphone and pull the chord from the computer
2.) uninstall itunes and ALL apple products that installed with itunes 7-4
3.) re-install itunes and ALL apple products that installed with itunes 7-4
4.) Pull the SIM card out of the top of the iphone
5.) reboot the iphone and get the dammed yellow triangle of death
6.) Turn on iTunes if it did not come on already to get itunes to see the iphone
7.) reformat the phone--(it should work by now)
8.) reinsert the SIM card in the iphone
9.) reactivate the phone
10.) Restore your data from the last back up
11.) relax .......................finally !
Message was edited by: Moderator
I tried upgrading on XP Pro and i was getting this error constantly for an hour. Browsed web and tried all suggestions. Finally i used Windows.. (shiver) Vista and restore/upgrade worked the first time, not a single error. If all fails, try upgrading using Vista!
fyi, first i got error 1602 then constant 1604 with "Connect to iTunes" on the phone.
Message was edited by: okaroleo