unable to play songs or videos on Itunes

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Level 1

0 points

unable to play songs or videos on Itunes

Songs and videos show and show that plays, but the time or the marker does not move at all, songs and videos don't play, also unable to transfer podcast or videos to my iphone, i'm running the newer itunes version 7.4.2.4.
Can someone help me please?
Thank you

custom pentium 4, Windows XP

Posted on Sep 27, 2007 10:06 AM

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Answer 1

Timmy Y

Level 4

3,115 points

Sep 27, 2007 10:50 AM in response to elbilly

Anything else to your setup? Any audio interfaces (if so, disconnect them and see if the marker moves)? Any plugins you have in iTunes?

Has the new version of iTunes ever worked correctly for you? If so, can you think of any recent changes to your computer that may have sparked this issue?

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Answer 2

elbilly Author

Level 1

0 points

Sep 27, 2007 10:57 AM in response to Timmy Y

I do have a sound card on installed on my computer and no, this version of itnues didn't work the first time i installed it, the first time it did not reconized my iphone but it found my ipod, now it reconizes everything but it won't play

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