Help! Converted music videos have no sound!

Question

Level 1

8 points

Help! Converted music videos have no sound!

After converting a couple of music videos (using Advanced > Convert selection for iPod), I synched to my nano. The video played well on the nano but without sound. Played on iTunes, the converted videos are also without sound.

Can someone help me out here?

Dell Core 2, Windows Vista

Posted on Sep 28, 2007 2:00 AM

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Answer 1

ValJG

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Sep 28, 2007 3:44 AM in response to MechPebbles

Hi, I am having exactly the same problem. I have just purchased a new Nano 3rd gen and have transferred video into itunes and converted it to play on ipod exactly as it tells you, and I must say the original video played on the itunes ok - but was in the wrong format to put onto the ipod, but when it was converted to play on ipod it now neither plays on itunes or ipod only get the visuals and no sound whatsover - really frustrating, so if anyone can help us both please please do.

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Answer 2

MechPebbles Author

Level 1

8 points

Sep 28, 2007 7:02 AM in response to ValJG

It's so good of you to write. I bought my nano just yesterday and have been at it ever since. I was just about to tear my hair out in frustration when you replied. It's such a relief to hear my problem isn't particular to me alone. I've been trying everything I can think of but it all doesn't work. I wonder if there is something wrong with the conversion software. Hmm... maybe we can try doing the conversion using some other software.

Oh well, back to more experimentation. This sure is getting to be a lot of work. Perhaps Apple is doing this intentionally to force us to make purchases from their iTunes store.

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Answer 3

MechPebbles Author

Level 1

8 points

Sep 28, 2007 7:15 AM in response to ValJG

Hey, ValJG, have you seen the post entitled "Adding videos to iTunes" where Mr Jspeed recommends the use of AVS Video Converter? I'm downloading it now. You can get it here: http://www.avsmedia.com/videotools/download.aspx?dl=no

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Answer 4

ValJG

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Sep 28, 2007 8:09 AM in response to MechPebbles

Hi MechPebbles, only just seen your post. I only bought my ipod the other day too, and have been absolutely obsessed with trying to sort it out. Not seen the other post, I'll check it out now, thanks. Let me know how you get on. Hopefully together we can get this sorted!!

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Answer 5

Sep 28, 2007 8:25 AM in response to ValJG

My brother just got the green nano with video playback, and he has this issue, he wants to do it with itunes (it should be able to be done with it), as he is not very tech literate, so a method that is idiot proof as it were is much preferred.

any help here?

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Answer 6

ValJG

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Sep 28, 2007 9:31 AM in response to MechPebbles

Well I downloaded the avi program and everything seemed to be going ok, until my nano stopped working after the download and had to be restored to original factory settings - back to the drawing board 😟

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Answer 7

MechPebbles Author

Level 1

8 points

Sep 28, 2007 10:43 AM in response to ValJG

Hmmm...that's strange, I have no problems at all. I tried using the freebie version as I'm such a cheapskate and it worked perfectly except that every few seconds the words "Converted using an unregistered version" appeared over the video. This was so extremely annoying I promptly paid the US40 bucks for the registration. Now all my music videos work wonderfully.

Currently converting the Bruce Willis movie "Perfect Stranger" which I ripped from the DVD using the converter as well. I think paying 40 bucks is pretty steep especially since Apple should have packaged a workable converter but I must say that the AVS tools are pretty nifty.

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Answer 8

ValJG

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Sep 28, 2007 11:14 AM in response to MechPebbles

Weird that, it made my nano corrupt!! goodness knows why. I have found another convertor which can be found here. http://www.applian.com/replay-converter/demo.php you can convert most things, but yes now my nano plays sound as well as the video. the freebie version only allows you 90 seconds of time, which was enough to see if it worked or not. Now to pay the $30 for the full version. Phew this has been hard work 😉

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Answer 9

Sep 28, 2007 11:27 AM in response to ValJG

I wont be paying for a 3rd party program for this, itunes should be able to do this properly. I would rather have itunes do this as its much easier and it would keep my brother out of my hair.

anyone know how to make itunes work properly?

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Answer 10

MechPebbles Author

Level 1

8 points

Sep 28, 2007 12:05 PM in response to ValJG

Perfect Stranger took 41 min to convert. I never thought watching a movie could be so much fun and involving on such a small screen but it is. Must be the more personal and intimate watching environment. The iPod nano is gonna make me quite the loner. Hoho.

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Answer 11

ValJG

Level 1

0 points

Sep 28, 2007 1:24 PM in response to MechPebbles

Did that AVS software manage to convert a dvd to use on your nano? And can you tell me how much memory it took up? 20 questions huh 😉 Got another issue now I'm about to send a post a bout and that's when I download library art, its gone the next time I open itunes, also keep getting the error message that the library is damaged and its going to make a new one! when will it end 😟

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Answer 12

Sep 28, 2007 6:52 PM in response to zars12

i have this problem as well. i bought the ipod nano video yesturday and tried putting videos on it, first i had 2 convert them 2 the ipod b4 it would let me put it on the ipod now when i play i have no sound but i have sound for my music and everything else. ive tried those converter things and they dont work 😟 hellppp!!!!!

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Answer 13

MechPebbles Author

Level 1

8 points

Sep 28, 2007 10:36 PM in response to candyman90

Yeah, ValJG, AVS Tools works without a hitch with everything I throw at it. Perfect Stranger is from a DVD. The movie size is 539MB in MP4 format. Since AVS Tools is a package of 4 software, the 40 bucks isn't that bad.

ValJG, I'm not sure if your crash was caused by the AVS software. Did you download 1.0.1 version of iTunes? If you experience a problem, I think you should just reset your iPod first instead of reverting to original settings.

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