Ipod stuck in 'Do Not disconnect' mode.

Question

Ipod stuck in 'Do Not disconnect' mode.

Hi
I have a 30Gb iPod which is stuck in " do not disconnect' mode and I don't know how to get it bck to normal

Here's what happened.

Plugged in my ipod in my G4 mac this morning to transfer some music from iTunes.. It didn't appear on the desktop or in iTunes, but the message on the ipod says 'Do not disconnect'. It's been like that for the nearly 16 hours. After several hours I did disconnect and plugged it into my ibook to see if that would make it do anything. Nothing . Still the same.

Any suggestions please

I wonder if the problem ties in with this. Earlier this week I downloaded Spring Cleaning for Mac. I transferred duplicate files to a folder in the external drive and up to last night had been trying to get these back again. I am chasing that particular problem with them. Waiting a response. Could the two things be related.

Thanks

padraig

iMac Power PC, Mac OS X (10.4.8)

Posted on Sep 29, 2007 4:19 PM

Reply

Answer 1

Zevoneer

Level 9

52,705 points

Sep 30, 2007 1:58 AM in response to Jane and Padraig Coyle__

Try Resetting your iPod. Toggle the hold switch off and on a few times then hold down the MENU and SELECT (centre) buttons for five or ten seconds until you see the Apple logo appear then the menu button to go to the normal display: iPod isn't responding it appears to be frozen

Reply

Answer 2

Sep 30, 2007 12:02 PM in response to Zevoneer

Dear Zevoneer
Thank you so much for that solution. It worked first time. Good to see another belfast resident on this forum

Thanks

Padraig

Reply

Answer 3

Oct 5, 2007 4:08 PM in response to Jane and Padraig Coyle__

I have the same problem, but the fix didn't work for me. I updated my Itunes to 7.4.2. Then the next time I connected my IPOD it went into "Do not disconnect" mode but my computer nor ITunes ever recognized it.

Reply