ichat user failed to respond

Question

ichat user failed to respond

hi, i've been trying to video chat with people using ichat for somet ime now, every time i try to do it though, it just says "user failed to respond". i am using an AIM screen name, and so is the person i am trying to chat with. both of us are using mac book pros

mac book pro, Mac OS X (10.4.10)

Posted on Oct 1, 2007 2:02 PM

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Answer 1

Oct 1, 2007 2:27 PM in response to Androssthegreat

Hi

Welcome to the  Discussions

What have you done so far to set up iChat, your Mac, Your Router and/or your modem for iChat ?

10:27 PM Monday; October 1, 2007

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Answer 2

Oct 1, 2007 2:40 PM in response to Androssthegreat

Hello... I am also having the "error-8" ichat video problem.
Date/Time: 2007-10-01 17:20:31.899 -0400
OS Version: 10.4.10 (Build 8R2232)
Report Version: 4

iChat Connection Log:
AVChat started with ID 1586007614.
heavenlylr1: State change from AVChatNoState to AVChatStateWaiting.
0x154f7470: State change from AVChatNoState to AVChatStateInvited.
0x154f7470: State change from AVChatStateInvited to AVChatStateConnecting.
heavenlylr1: State change from AVChatStateWaiting to AVChatStateConnecting.
heavenlylr1: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x154f7470: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8

Video Conference Error Report:

Video Conference Support Report:

Video Conference User Report:

I have called my windstream provider and have shut off the firewalls to my internet and have checked for firewalls on my computer, which were all off. My boyfriend and live very far apart and bought these computers mostly for this reason. I called Apple, and they had no answers for me. I am able to video chat with another macbook in my house, but not with anyone else. PLEASE tell me you have answers 😟

Thank you

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Answer 3

Oct 1, 2007 2:49 PM in response to ryan_chelsea

Hi Ryan,

The Log suggests you have a Problem with port 5060 and possibly VoIP.
Does your ISP offer VoIP ?
Do you use a VoIP device ?

Please note the local time of this post.
It may be sometime before I reply again.

10:49 PM Monday; October 1, 2007

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Answer 4

Oct 1, 2007 2:52 PM in response to Androssthegreat

well i'm in my college dorm now. . so anything i would have done i think is no longer relevant? cause they're making us use an 802.x1 connection with personal log in and password information and whatnot. wireless.

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Answer 5

Oct 1, 2007 3:35 PM in response to Ralph-Johns-UK

How can i check to answer these questions for you? sorry 😟

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Answer 6

Oct 2, 2007 10:50 AM in response to ryan_chelsea

Hi,

I would have thought you would know if you had a VoIP device that allows you to make phone calls over the internet.

As for your ISP you will have to ask them or check their website.

6:50 PM Tuesday; October 2, 2007

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Answer 7

Oct 2, 2007 10:53 AM in response to Androssthegreat

Hi,

So you are wireless and have to Log on to this network.
Neither of these facts is significant to iChat not working per se.

Then I suggest you ask the college if they allow Video chatting and if they have the iChat ports open.

6:52 PM Tuesday; October 2, 2007

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