My MacBook G4 and a networked Canon iR2200

Question

My MacBook G4 and a networked Canon iR2200

Hi

I am trying to connect to a Canon iR2200 (the name on the faceplate) copier/printer/scanner at my work, and am determined to get the latter two functions to work on my Mac. It si becoming an obsession with me. Please help?

The Canon is connected via an ethernet cable straight to the company's LAN. My PowerBook is too, and I am able to use file services on the Win 2003 file server on the network, print to the Lexmark printer that advertises via Bonjour, use the Exchange mail server, browse the Net, pretty much everything except use the printer/scanner features of this Canon.

I can also connect to the printer via a browser, and there it presents as "Device Name: iR2200" and "Product Name: iR2200".
- Under Device>Protocol, TCP/IP and SMB are marked as active, but NetWare as inactive:
- - Under TCP on that page, "Use LPD:" is "On", as are "Use RAW:", "Use IPP:", and "Use HTTP:".
- - Under SMB, "Use SMB:" is "On", "Server:" has the value of the name of the Win2003 file server, and "Workgroup:" has the value of the workgroup I connect to for file services. "Printer:" is empty and "LM Announce:" is "On".
- Under Add. Func.>Custom Settings>Network Settings:
- - Under "TCP/IP Settings", none of the check boxes for "Enable DHCP", "Enable RARP", and "Enable BOOTP" are checked.
- - Under "SNMP Settings", the "Use SNMP" check box is ticked.
- - Under "Enable Dedicated Port", the "Enable Dedicated Port" check box is ticked.
I found no options for "PS" or "PostScript" on any of these pages.

All my colleagues use Windows, and there, the Canon is presented under "Printers and Faxes" as "Canon iR2220" for some reason. Under properties, "Model:" is "Canon iR2220/iR3320 PCL5e". Which kind of suggests connecting to it as a PS printer from the PowerBook might be less than fruitful.

I have downloaded the 1.60 driver, 1.80 driver, and the 2.10 PPDs. I first tried running System Preferences>Print & Fax and selecting the iR2200-3300 and iR 2220-3320 PPDs in various combinations with Printer Browser>Default Browser, Printer Browser>IP Printer and the following Printer Browser>More Printers:
- AppleTalk
- Canon IP (PS)
- Advanced (holding down 'option' when selecting More Printers), and using the printer's ip address:
- - Canon Mac PS Printer
- - Internet Printing Protocol using HTTP
- - Internet Printing Protocol using IPP
- - LPD/LPR Host or Printer
- - Windows Printer via SAMBA
Most yielded a "The selected printer connection method is incorrect. Select the correct printer connection in Printer List, and then try to add the printer again", some actually printed pages, but only with the text "error courred = -9786", "SYSTEM %%[ Error: undefined; OffendingCommand]%%" (a PostScript error?) or spewing outr dozens of pages with small scribbles and some but most of them empty.

So, for my sanity: Help?

PowerBook G4, Mac OS X (10.4.10), The last 17 inch model, 1 GB RAM, 120 GB hard disk, 30" Cinema Display

Posted on Oct 4, 2007 4:21 AM

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Answer 1

Best reply

greg sahli

Level 7

25,508 points

Oct 4, 2007 6:43 AM in response to Hörður Helgi Helgason

Thanks for giving us all that info to go on!
The Offending Command error is from trying to print postscript on a non-postscript printer.
The PCL 5e means this printer uses HP's page description language. You have a driver(s) for this included in OS X - use HP Laserjet 5 Series, Gimp-Print.

For Printer Setup - try the easiest one to use (after appletalk or Bonjour, which don't appear to be supported) - HP Jetdirect (=TCP/IP "raw"). In Printer Setup, click Add, then click the IP printer icon, then select HP Jetdirect protocol, then that printer model.

Good luck.

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Answer 2

Nov 22, 2007 11:53 AM in response to greg sahli

Thank you for your reply. However, I never did get this to work under Tiger.
Now I have upgraded to Leopard, which went fairly smoothly, all things considered.
While installing, I remembered your post, and selected all HP printer drivers to be installed.
The adding-a-printer ritual has changed under 10.5.1, so this is how the first try went down:
1. Opened a document in "TextEdit" and selected "File">"Print".
2. Selected "Add a Printer" from the "Printer" drop-down menu.
3. Under the "Default" tab, "Canon iR2220" appeared right away at the top of the list, which I found promising, but with "Kind" listed as "AppleTalk".
4. I selected the Canon anyway and, since there was no "HP Laserjet 5 Series, Gimp-Print" to be had in the "Print Using" drop-down menu, I selected "Select a driver to use..." and then "HP Laserjet Series PCL 4/5, 1.3".
5. I then clicked "Add", which closed the dialog box, and then clicked "Print" in the underlying dialog box, closing that one too.
The Canon immediately sprang to life, and spewed out a single page, which reads:

SYSTEM
------------------------------------------------------------------------------
%%[Error: undefined; OffendingCommand: E&I6D&k12H&IO0 (and this goes on until the end of line)
%%[Flushing: rest of job (to end-of-file) will be ignored ]%%

So that didn't work.

I then deleted this printer and tried again, this time following your suggestions more closely:
1. Opened a document in "TextEdit" and selected "File">"Print".
2. Selected "Add a Printer" from the "Printer" drop-down menu.
3. Clicked on the "IP" tab, and selected "HP Jetdirect - Socket" under "Protocol".
4. There, I entered the printer's IP address under "Address:".
5. There was still no "HP Laserjet 5 Series, Gimp-Print" to be had in the "Print Using" drop-down menu, I selected "Select a driver to use..." and then "HP Laserjet Series PCL 4/5, 1.3".
6. I then clicked "Add", which closed the dialog box, and then clicked "Print" in the underlying dialog box, closing that one too.
Again, the Canon immediately sprang to life, and this time it spewed out...

...my document! Intact! Yay!!

Thank you for solving my problem. I really appreciate it.

Next on the list: Get the scanner to work... Any ideas?

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Answer 3

PAHU

Level 6

16,705 points

Nov 22, 2007 10:53 PM in response to Hörður Helgi Helgason

Hörður Helgi Helgason wrote:
Next on the list: Get the scanner to work... Any ideas?

You won't be able to get the iR2200 to work as a scanner for Mac OS X. Canon did not make the Network ScanGear application for Mac, only Windows.

If it was one of the iR models with the Universal Send function, which is usually indicated by an i after the model, ex iR2200i, then you would be able to push scan a document via FTB, SMB or even email. But for the non i models, you need the 'pull' scanning application.

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Answer 4

Nov 26, 2007 3:03 AM in response to PAHU

My partners are using Acrobat Professional on their Windows machines to scan on the machine. Should I not be able to do the same, owing to Acrobat's parity between the platforms?

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Answer 5

Pepeillo

Level 1

0 points

Nov 26, 2007 4:36 AM in response to Hörður Helgi Helgason

Thank you very much for your advise. I have spent one year trying to connect my computer with the canon ir2200 that we have in my school and at last I`ve got it using your trick. I`m so happy today!!!!!

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Answer 6

PAHU

Level 6

16,705 points

Nov 26, 2007 11:17 PM in response to Hörður Helgi Helgason

The ability to scan has nothing to do with Acrobat. You need software that can communicate between the iR2200 scanner and the Mac, so that the scanning can be initiated and then the data transferred to the application. At this stage, no such product has been made by Canon for OS X. And given that the iR2200 is several years old now, I very much doubt we will ever see such an application from them.

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Answer 7

go4

Level 1

0 points

Feb 4, 2008 3:56 AM in response to Hörður Helgi Helgason

funny enough this didn´t work for me. but i got the ir2200 running using the ps driver v1.80 and the ppd v2.41 from canons support site. i installed the printer via appletalk. (on a 10.5.1 system on my laptop).
choose the "canon ir2200i-3300i" from the drivers menu when installing.

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Answer 8

PAHU

Level 6

16,705 points

Feb 4, 2008 4:29 PM in response to go4

If you can print using the Canon PPD or PS driver (which btw does not support AppleTalk), then your iR has the PostScript printer kit installed. In some regions this kit was an option rather than a default install, which must have been the case for the original postee. So his easiest (and cheapest) solution was to use the PCL5e driver to get the printer working.

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