Can't Install iTunes - HKEY_LOCAL_MACHINE\....

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Level 1

0 points

Can't Install iTunes - HKEY_LOCAL_MACHINE\....

hey guys

i tried installing iTunes v.7.4.2 many times, but this message pops up right before the installation would complete..

Could not open key:
HKEY LOCALMACHINE\Software\Classes\.cdda\Open
WithProgIds. Verify that you have sufficent access to
that key, or contact your support personnel.

i tried deleting Apple folders, IPOd folders, and Quicktime folders and reinstalling them but it doesnt work. Then i downloaded Quicktime and iTunes seperately. The Quicktime install went fine, but when i tried to install iTunes after that the same message occurs..

PLEASE HELP ME OUT GUYS!!!

Compaq Presario SR1710NX, Windows XP

Posted on Oct 4, 2007 9:33 PM

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Answer 1

polydorus

Level 6

11,967 points

Oct 5, 2007 2:10 AM in response to ep3 dizzle

Although you are not getting a 1406 0r 1402 error, this Apple article may help.
http://docs.info.apple.com/article.html?artnum=93865

Be careful though as it involves editing the registry.

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Answer 2

jpardoe

Level 1

0 points

Oct 23, 2007 11:45 AM in response to polydorus

I am having the same problem, tried doing the thing about adding "Everyone", but when i try the install, i get the same problem, go back into regedit and everyone is gone again

any idea?

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Answer 3

b noir

Level 9

72,324 points

Oct 23, 2007 2:39 PM in response to jpardoe

What is the precise text of the key that your message is citing, jpardoe?

(There's a number of different ones that people can get, and there's different treatments for different keys.)

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Answer 4

jpardoe

Level 1

0 points

Oct 24, 2007 12:57 AM in response to b noir

Error 1402. Could not open key:
HKEY LOCALMACHINE\Software\Classes\.cdda\OpenWithProgids.
Verify that you have sufficent access to that key, or contact your support personnel

when i go to regedit, my user seems to have correct access on the key, but i add "everyone" as it says in the link above, then when i try to install i get the above error. Go back into regedit and "everyone" is no longer on that key

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Answer 5

b noir

Level 9

72,324 points

Oct 24, 2007 3:24 PM in response to jpardoe

Hmmmm. Does that account have full administrative privileges?

If so, are you doing the regedit from inside that particular user account?

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