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error 8008

Have anyone experienced error 8008 after downloading tv shows? I downloaded 2 episodes of "Bones" and was only able to download half of each show...I tried several times by clicking on "check purchases" but I keep getting the same error...can anyone help please!!

macbook, Mac OS X (10.4.10)

Posted on Oct 8, 2007 7:14 PM

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Posted on Oct 23, 2007 9:22 PM

Hello there Maninha,

This is what you should do to get rid of your Error 8008 problem:

Hey Wootmasta,

1) find your iTunes folder on your computer.
2) In your iTunes folder is a folder named "downloads".
3) In this folder, iTunes stores temporary files of your downloads in progress.
4) Double click this folder and you should see the names of the files/programs that keep coming up error -8008. They will be folders with a .tmp extension.
5) Go ahead and delete those defective files.
6) Then, that's when you to your iTunes account and "Check for Purchases".
7) Re-download your 2 episodes of Bones, this time it will be done properly.

Worked? 😉

Vincent
103 replies
Question marked as Best reply

Oct 23, 2007 9:22 PM in response to maninha

Hello there Maninha,

This is what you should do to get rid of your Error 8008 problem:

Hey Wootmasta,

1) find your iTunes folder on your computer.
2) In your iTunes folder is a folder named "downloads".
3) In this folder, iTunes stores temporary files of your downloads in progress.
4) Double click this folder and you should see the names of the files/programs that keep coming up error -8008. They will be folders with a .tmp extension.
5) Go ahead and delete those defective files.
6) Then, that's when you to your iTunes account and "Check for Purchases".
7) Re-download your 2 episodes of Bones, this time it will be done properly.

Worked? 😉

Vincent

Oct 26, 2007 9:27 PM in response to Vincent Metayer

No this does NOT work. I kept getting the error. I went to the download folder (I've a mac), and there's NOTHING in them or there's no download folder. Then someone from Apple told me either to download from another computer or to set up another account and copy all my files (iTunes and everything else) to that new account. The first seemed less drastic, so I tried it. I was able to download the files and burn them to a CD, but BE CAREFUL. I copied the files back to my original computer, but now when I log into iTunes it tries to download EVERY SONG I HAVE EVER BOUGHT. This has rendered iTunes virtuously useless. On the bright side I can take the trouble to hunt for files from my season passes and then NEVER, EVER use iTunes store again.

Oh, don't try using the live help, either. The folks at iTunes keep sending the same useless ideas even when you tell them you tried them.

Short answer: Hope to God some other company challenges Apple so market forces will make iTunes and iTunes support work.

Nov 8, 2007 7:11 PM in response to PaulArpaia

Actually i found this helpful. have a PC and instead of looking in the iTunes folder i just did a quick search for "Downloads" folder on my computer (there were about 5 or 6) - went through each of them and "found" the one that had my pending shows being downloaded (ie. found the one attached to iTunes). Deleted the troubled file (in our case it was ugly betty) and then went back to iTunes and Check for Purchases and it started all over again. 🙂 so this DOES work, just maybe not exactly the process the previous user described.

Dec 26, 2007 3:04 PM in response to maninha

this does work. i tried to download 2 episodes of a TV show at once...
I tried the method of going to your itunes folder (in my case i store itunes on external drive) and then to downloads. i then deleted the 2 shows and then went back to store: check for purchases again. it is now redownloading-not trying to download from where it left off... thanks!

Jan 13, 2008 3:02 PM in response to chards31

It did NOT work for me - I've done this multiple times. It does allow me to start downloading the messed up episode from scratch, but it still ends up with error 8008. I've also looked at my directory permissions, and there isn't any obvious reason that I'm having trouble with this. I'm so frustrated!

Jan 16, 2008 6:20 AM in response to tkw04

Update - I emailed Itunes about this, and they tried to tell me to create a new username. I told them that this was not an acceptable solution, as it did not explain why only 1 particular episode was unable to download (and it would be inconvenient to switch everything over to a new username). they ended up giving me 2 free video downloads, and they told me to try downloading the problematic file again in a few weeks...

Feb 10, 2008 5:50 AM in response to Vincent Metayer

That procedure for deleting the .tmp folder in the Downloads folder within the iTunes Music folder did not work for me either.

No matter how many times I deleted the .tmp folder for the movie ("Sunshine") I am renting, I still get the message "20.1MB of 1.20GB - stopped (error = 8008)" when iTunes downloaded about 20MB of the movie.

Feb 12, 2008 5:25 AM in response to Vincent Metayer

I want to thank you Vincent.

This method worked for me:
error= 8008 on a rental movie
error=-39 on a podcast

Both where fixed with this method, thanks.
I think it is important to make sure to do the nomral stuff first:
-upgrade to latest SW
-Try to refresh (or go into Store - Check for Purchases)
-rebooting you PC

If this does not work I would do this next. It has worked for me 3 times now.

error 8008

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