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can't sync 2nd ipod in itunes

I bought a second ipod nano 2nd generation for my youngest son and it won't give me the option to sync. Our first ipod gives the option.

Does anyone have an idea about how to get my second ipod to sync?

ipod nano 2nd generation, Windows XP

Posted on Oct 9, 2007 6:24 PM

Reply
9 replies

Oct 12, 2007 7:32 AM in response to Jeff Bryan

Correct, the 2nd ipod wasn't being recognized in itunes.

I have since been into the Device Manager and have managed to make it so both ipods will not be recognized in itunes. In the Device Manager there is "Other Devices" and then "ipod". The message states that the drivers are not installed. They will not install automatically. Is there a CD I should have? I don't think I have one as I bought both of these ipods off ebay. The first one, though, I must have been able to install without a CD.

At first when I would have the 1st ipod plugged in there would be a USB Mass Storage Device in the Device Manager. The 2nd ipod would be under Other Devices. Now both of them show up under Other Devices and say the driver is not installed.

I have installed and uninstalled itunes a couple of times and the drivers don't seem to load on installation. I have attempted to located ipod drivers off this website and I can't find where they are.

Is this enough information? I really think this is a driver problem. I realize if I can get both ipods to sync I will have a further problem of setting up 2 playlists which I will deal with later.

Thanks for any further advice.

Oct 13, 2007 6:28 AM in response to haaan

haaan wrote:
click on your ipod symbol on the left column of itunes where it says music then at the top of the main screen it should have 5 tabs, make sure it says summary then at the bottom under options, check that manually add songs are not ticked and sync only checked songs are.

hope i helped


Did you read the whole thread before posting this?

Oct 15, 2007 4:04 AM in response to ritabop

I have completed all of the steps for the link on USB drivers. The problem is that the very last steps, "Choose Scan Hardware Changes - Windows automatically reinstalls the necessary USB drivers and attempt to remount the ipod". Nothing happens when I choose Scan Hardware Changes and the USB drivers do not install. That's why I wondered about a CD? Where does windows find the USB driver?

can't sync 2nd ipod in itunes

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