9 Replies Latest reply: Oct 15, 2007 7:03 AM by Jeff Bryan
ritabop Level 1 Level 1 (0 points)
I bought a second ipod nano 2nd generation for my youngest son and it won't give me the option to sync. Our first ipod gives the option.

Does anyone have an idea about how to get my second ipod to sync?

ipod nano 2nd generation, Windows XP
  • Jeff Bryan Level 9 Level 9 (61,785 points)
    You're not giving us much to go on here!!

    Do these help?

    Multiple iPod installations.

    How to use multiple iPods with one computer.
  • ritabop Level 1 Level 1 (0 points)
    I think this is like a USB connection problem. Any other ideas?

    Thanks
  • Jeff Bryan Level 9 Level 9 (61,785 points)
    Not with the little info you're providing.

    What exactly do you mean "it won't give me the option to sync"?

    Is the iPod recognized in iTunes when connected?
  • ritabop Level 1 Level 1 (0 points)
    Correct, the 2nd ipod wasn't being recognized in itunes.

    I have since been into the Device Manager and have managed to make it so both ipods will not be recognized in itunes. In the Device Manager there is "Other Devices" and then "ipod". The message states that the drivers are not installed. They will not install automatically. Is there a CD I should have? I don't think I have one as I bought both of these ipods off ebay. The first one, though, I must have been able to install without a CD.

    At first when I would have the 1st ipod plugged in there would be a USB Mass Storage Device in the Device Manager. The 2nd ipod would be under Other Devices. Now both of them show up under Other Devices and say the driver is not installed.

    I have installed and uninstalled itunes a couple of times and the drivers don't seem to load on installation. I have attempted to located ipod drivers off this website and I can't find where they are.

    Is this enough information? I really think this is a driver problem. I realize if I can get both ipods to sync I will have a further problem of setting up 2 playlists which I will deal with later.

    Thanks for any further advice.
  • Jeff Bryan Level 9 Level 9 (61,785 points)
  • haaan Level 1 Level 1 (0 points)
    click on your ipod symbol on the left column of itunes where it says music then at the top of the main screen it should have 5 tabs, make sure it says summary then at the bottom under options, check that manually add songs are not ticked and sync only checked songs are.

    hope i helped
  • Jeff Bryan Level 9 Level 9 (61,785 points)
    haaan wrote:
    click on your ipod symbol on the left column of itunes where it says music then at the top of the main screen it should have 5 tabs, make sure it says summary then at the bottom under options, check that manually add songs are not ticked and sync only checked songs are.

    hope i helped


    Did you read the whole thread before posting this?
  • ritabop Level 1 Level 1 (0 points)
    I have completed all of the steps for the link on USB drivers. The problem is that the very last steps, "Choose Scan Hardware Changes - Windows automatically reinstalls the necessary USB drivers and attempt to remount the ipod". Nothing happens when I choose Scan Hardware Changes and the USB drivers do not install. That's why I wondered about a CD? Where does windows find the USB driver?
  • Jeff Bryan Level 9 Level 9 (61,785 points)
    iPods aren't supplied with installation CDs any longer (they haven't been for quite a while now).

    All the software you need is contained in iTunes and I think I'm correct in saying that all new iPods come Windows formatted out of the box.

    Not being a Windows man, I'm afraid I can't help any further.