One of these responses may give you insight to the problem your having. Hope this helps.
Skull21
Posts: 2
Registered: Sep 7, 2007
Ipod classic TV out problem
Posted: Sep 6, 2007 11:39 PM
When I try to change the TV out to "on", nothing happens and it remains at "off." Anyone else having this problem?
PT
Posts: 7,134
From: New England, USA
Registered: Jul 21, 2004
Re: Ipod classic TV out problem
Posted: Sep 7, 2007 6:19 AM in response to: Skull21
Perhaps this is related to your issue. Below is cut and pasted from another post I made, so excuse any direct references to the other post which don't apply to you. But I wonder if you are not plugged into a Dock, the Classic knows it and therefore won't allow you to change that setting. See below...
Big update on this. It would appear I was WRONG {in the other post} although that is because Apple is extremely poor at documentation. I love most of the Apple products and they seems like a great hardware and software company, but I have long maintained that Apple has got to be the leader in poor/misleading/missing/bad documentation and help files.
This is disappointing and it looks like the old AV cable can only be used with the Classic in conjunction with the doc station. See this article...
iPod: TV out support
http://docs.info.apple.com/article.html?artnum=300233
No longer can you use it straight out of the headphone jack. The Feature Guide lists the old style AV cable but then totally misses including a note about needing the dock for that to work. Which would mislead most reasonable people into assuming the Classic works the same as the 5th Gen with TV Out available on the headphone jack.
On a side note, the Feature guide also states the Classic works with Panther (OS 10.3.9) but I already saw a post by someone who bought one, plugged it into their 10.3.9 Mac and immediately got a pop up stating they needed 10.4 to use that iPod. Again, another serious oversight. See this discussion...
Discussion about Classic NOT working with Panther (10.3.9)
http://discussions.apple.com/message.jspa?messageID=5283860
Makes you wonder if the Feature guide was largely written before the Classic was finalized and some specs changes, like the minimum Mac OS required.
It is a shame Apple is so poor with documentation. Sorry that I misled you on this, after being led down that path by Apple.
Patrick
eMac 1.25GHz/1G/160GB/Superdrive 250/200/80 FW Ext Drives Mac OS X (10.4.10) Canon iP4200 printer iLife v4 30GB & 80GB 5th Gen iPods
Skull21
Posts: 2
Registered: Sep 7, 2007
Re: Ipod classic TV out problem
Posted: Sep 7, 2007 6:54 AM in response to: Skull21
I'm connecting the ipod classic using an old ipod photo dock+s-video. According to this
http://docs.info.apple.com/article.html?artnum=300233 , I guess it doesn't work with the classic.
Message was edited by: Skull21
tlhnca
Posts: 5
From: Northern CA USA
Registered: Sep 7, 2007
Re: Ipod classic TV out problem
Posted: Sep 7, 2007 11:37 AM in response to: Skull21
I had the same problem with the TV Out setting. After spending an hour with apple support, reolading software and restoring the ipod, I was told that it appeared to be a problem with the physical device. I returned to the store and exchanged for a new unit. We tried to change the TV Out settings and enountered the same problem on-site. One of the store associates believed that with the ipod Classic digital video output, the new av cable with the dock must be in place before the TV Out setting can be changed from 'off' to 'on' or 'ask'. I wanted to try that while in the store however, those cables are not available yet (in the store - online indicates 2 - 3 weeks for shipment) . I returned the unit. It seems that something should have been published to inform buyers of this new 'feature'. With the prior gen video ipod no cable needed to be connected to change the TV Out setting, If anyone has any more information re: this please share.
HP Pavillion Windows XP
cerealkiller07
Posts: 46
Registered: Jan 17, 2007
Re: Ipod classic TV out problem
Posted: Sep 9, 2007 12:59 AM in response to: Skull21
I was able to get it to work fine, but only with the apple ipod dock (the old one). The TV out option isn't changeable until you put it in the dock. You can then select the traditional ask or on. S-Video works just fine for me.
Macbook 2.0Ghz C2D 2GB RAM, iPhone 8GB Mac OS X (10.4.10)
I-Love
Posts: 24
From: Amsterdam
Registered: Sep 15, 2007
Re: Ipod classic TV out problem
Posted: Sep 20, 2007 4:23 AM in response to: cerealkiller07
cerealkiller07 wrote:
I was able to get it to work fine, but only with the apple ipod dock (the old one). The TV out option isn't changeable until you put it in the dock. You can then select the traditional ask or on. S-Video works just fine for me.
so if i have a dock (3rd party or not) it should work?
or only if you have the apple dock?
because on the road i dont care for the video out function cause i've got my
notebook.
Thanks in advance
HP NX9110 Windows XP Pro Ipod - Mini, Nano, Video & Classic
firetiger
Posts: 8
Registered: Nov 17, 2006
Re: Ipod classic TV out problem
Posted: Sep 23, 2007 7:45 AM in response to: cerealkiller07
Do monster cable and other 3rd party cables work if you have the dock? Monster has the port connection for the bottom of the I pod. Does that connection plug in to the dock and then to device and it works. FIX THIS APPLE. Shame on you for taking away on a new product
I pod 5th Generation Windows XP Pro
tqlynch
Posts: 8
From: Corona, CA
Registered: Sep 9, 2007
Re: Ipod classic TV out problem
Posted: Sep 9, 2007 6:44 PM in response to: Skull21
Apparently Apple was having too many tech support issues with people failing to realize that the unit wasn't playing video internally because of the TV out setting being left at on. The classic now checks to see if it's connected first which obviously requires a hardware "hook" that only the docs (and the new cables when they arrive) have. I've tried other products to no avail. Also apparently 3rd party companies in order to save money didn't make the connectors the same as the one on the universal dock.... Oh the joys of early adoption....
I'm loving the space and new interface though.
tq
Proggie
Posts: 304
Registered: Nov 2, 2001
Re: Ipod classic TV out problem
Posted: Sep 9, 2007 8:57 PM in response to: tqlynch
that's a lame reason if it's the only one
PowerBook G4 1.5GHz Mac OS X (10.4.10) 2GB RAM
I-Love
Posts: 24
From: Amsterdam
Registered: Sep 15, 2007
Re: Ipod classic TV out problem
Posted: Sep 20, 2007 5:28 AM in response to: tqlynch
cerealkiller07 wrote:
I was able to get it to work fine, but only with the apple ipod dock (the old one). The TV out option isn't changeable until you put it in the dock. You can then select the traditional ask or on. S-Video works just fine for me.
so if i have a dock (3rd party or not) it should work?
or only if you have the apple dock?
because on the road i dont care for the video out function cause i've got my
notebook.
and about the people who forgot their video-out was enabled i Honestly think it makes no sense at all.
why would they change that? to make it more convient for us? i guess not
i'd like to ask for a ipod that automaticly knows if i want it TO WORK or not.
come on.. some people work really hard for their $250/350 and they bought a
LEGAL scam..
people have to work hard to buy the way too expensive accesoires and now
they can simply throw them away !!
knowing they have to save money for the next couple of months to watch their
ipod working on their TV..
yes.. i think it's sad
I have the Altec Lansing IM7 which has a video out and an built-in dock
and i am not able to change the video out option
does anybody knows if you can change this setting to ASK? instead of the yes or no?
and Apple sure dissapoint allot of people and lose a lot of costumers with
this action.
i already know 6 people who wont buy the classic just because of the tv-out
they'd rather stick to their 5.5 gen. and i am seriouly considering of doing the same.
Maybe i should change my username in I-no-love-anymore
lol
HP NX9110 Windows XP Pro Ipod - Mini, Nano, Video & Classic
CHILEAN
Posts: 3
From: ARKANSAS
Registered: Sep 23, 2007
Re: Ipod classic TV out problem
Posted: Sep 27, 2007 6:56 PM in response to: I-Love
I had the same problem but I have resolved. I went to the store where I bought the ipod and I had to buy the apple dock. After that everything is ok.
The new ipod 80gb classic allow you to change the tv out menu only when it is pluged into dock (apple brand). Of course I had to spent another $ 50
I hope this help you.
Att
HP PAVILION Windows XP
tqlynch
Posts: 8
From: Corona, CA
Registered: Sep 9, 2007
Re: Ipod classic TV out problem
Posted: Sep 9, 2007 7:01 PM in response to: Skull21
Hopefully if we complain enough Apple will give us an extra option to turn off the "apple connector sensing feature" so we'll be able to use our current adapters...
tq
both Macbook Pro & Intel core 2 duo Windows XP Pro
tqlynch
Posts: 8
From: Corona, CA
Registered: Sep 9, 2007
Re: Ipod classic TV out problem
Posted: Sep 10, 2007 12:21 AM in response to: Skull21
Okay... I finished my testing (why do I feel like I'm beta testing) and it's definately a stupid firmware trick. The iPod video out does reset to off if pulled out of the Universal Adapter. The really stupid thing is that if you set the video out parameter to "ask" it still resets and won't ask you anything even if you just stop the video. What dumb programmer decided that this "feature" would be great for the end users. Sorry for the harshness, but while I do understand that Apple's philosophy is to dumb down the interfaces of their products for the casual user, it makes more sense give us power users a choice. Ask should mean ask.
After taking the video out of the Universal adapter I was able to plug it into a Belkin Tune Dock and watch the video externally while the Classic 160 was charging and working great. So... if Apple does a quick fix.. (just like they had to do with the user created video for those of you that remember) your old accessories will still work just fine. I guess I will have to carry around a universal dock to trick my iPod into working until Apple patches it. How dumb is that??!!!
tq
both Macbook Pro & Intel core 2 duo Windows XP Pro
Proggie
Posts: 304
Registered: Nov 2, 2001
Re: Ipod classic TV out problem
Posted: Sep 10, 2007 12:33 AM in response to: tqlynch
Or maybe this workaround is a bug and apple will "fix" it so you can't do that anymore
PowerBook G4 1.5GHz Mac OS X (10.4.10) 2GB RAM
BC Engineer
Posts: 2
From: California
Registered: Sep 10, 2007
Re: Ipod classic TV out problem
Posted: Sep 10, 2007 7:21 PM in response to: Skull21
I can firm that the Sony TDM-IP1 Media Port iPod Cradle doesn't do the proper handshake either, hopefully Apple will supply an update to enable users manually set this without the hardware handshake.
iMac Mac OS X (10.4.10)
bena73
Posts: 66
From: Newcastle, UK
Registered: Dec 17, 2006
Re: Ipod classic TV out problem
Posted: Sep 11, 2007 3:59 PM in response to: Skull21
To be honest, I'm getting a little tired of these things happening. All I can say is; "Apple...be very careful".
I bought a cable from the Apple store to watch my legally bought content on my own TV, in my own house, with a recommended product, using a device that, to be fair, isn't cheap.
From what I understand now, I can't now use that handy, small cable, but must now buy another cable and/or dock to connect it to an external device. This isn't making life easier, but harder...and costing me more money. Is this really what Apple wish to promote?
Don't get me wrong, I'm an Apple fan, but even the most ardent of fans can get tired sometime.
Macbook Pro 17" Mac OS X (10.4.8)
sugascotty
Posts: 5
Registered: Jan 26, 2006
Re: Ipod classic TV out problem
Posted: Sep 11, 2007 11:40 PM in response to: Skull21
My last post was also removed. So, I'll try to be more gentle in my review of the 160gb iPod classic:
I bought the 160gb Classic yesterday. Today I discovered that 1) the P.I.E. AV-POD cable connecting my iPod to my Pioneer AVIC-Z2 is not compatible with TV-out on the new "Classic" AND 2) my Monster Cable iTip (car charger) does not charge the "Classic." It's disturbing that Apple is putting us in a position requiring us to use their cables/accessories.
I called Apple Support and talked with a Tech supervisor. He said the change was necessary because the iPod battery drained too quickly using a cable alone. So, instead of the consumer making that judgment and taking the action to plug it in, or not, Apple has decided we should buy their Dock and/or USB charger to use in conjunction with the iPod for TV-out. It's kinda hard for my passengers in the rear seats to use a dock, or wall charger with my headrest monitors.
I believe this has been a move backwards for Apple. The 5G iPod with a single cable is compact & portable. An iPod classic with a dock and/or wall charger and a USB/composite cable are clunky and are not as easily transported in your pocket, or on the go. Fellow iPoders, I'd stick with the 5G iPod if I were you.
MacBook Pro Mac OS X (10.4.10)
shedevilashlie@...
Posts: 1
Registered: Jul 22, 2007
Re: Ipod classic TV out problem
Posted: Sep 16, 2007 5:37 PM in response to: sugascotty
I have to agree! I am not a very "apple savvy" person, the only apple products ive ever owned are the 5th generation 80 gig video, and i just got the 80gig classic. It seems to have a lot of problems- It freezes like an out dated computer, and wont let me watch my PAID FOR MOVIES on my tv. I wish they still sold the 5th gen, i would just go get another one of those!!! (i gave my 5g to my husband and baught another for myself) I paid WAY too much money on this to not be able to watch my own movies on the big screen!!!
Gateway... Windows XP
SugaNate
Posts: 8
Registered: Sep 14, 2007
Re: Ipod classic TV out problem
Posted: Sep 14, 2007 8:04 PM in response to: Skull21
so, the most reasonable explanation for this is that the physical headphone jack can no longer Ouput video because it nolonger has that infamous third pin. As much as everybody is complaining it was a smart move for them to change this. seeing as it drains the battery really fast. but fancy this: according to apple the universal dock with the old AV connection cable will give you video output providing that apple has not gone and updated the universal dock or if you happen to own one from the time of the Ipod Video. that being said i cannot varify this becasue i currently do not have the means too.
Also, did you honestly expect apple to keep everything compatible with older accesories? It's called Capitalism. Buisnesses have no desire for the public wellbeing beyond selling as many products as they can. this means that by making things incompatible with old accessories, the consumer will need to purchase new ones. Its called planned obsolescence and you learn it is a law of capitalism. its as simple as a disposable pen and yet as complex as the computers which we all love so much. Think, if apple made things that lasted forever than they would stop making money.
So if you don't have a classic and are thinking of buying one i would wait 6 months to a year for them to release a second edition. it is the smart thing to do. of course i bought the video when it first came out and ive thrown it around and done almost everything your not supposed to do with it to it and it works fine and runs beautifully(with a few dents and scuffs on it). just remember every time you buy something your still risking the fact that it might run perfectly or it might have bugs and problems. Each device usually has different problem areas. with the video the battery wasn't all that great and usually ended up dying around 1 year after purchase. also the plastic front is still a scratch magnet. And we all complained about it when the video first came out.
so enough of that, if anybody has the means to test what i was talking about earlier than do it and let us know.
Windows XP
fsboattorney
Posts: 1
From: Philadelphia
Registered: Sep 16, 2007
Re: Ipod classic TV out problem
Posted: Sep 16, 2007 9:15 PM in response to: Skull21
I am shocked to hear that Apple will treat so poorly those who shell out $349 for a 160 GB Classic. I was the first person to buy one at our very busy local Circuit City in suburban Philadelphia. None of the salespeople or support team had a clue that Apple had disabled the video out feature. Four different members of their crack Firedog tech support members kept pushing buttons, resetting the Ipod and trying every available button before contacting Apple to find out that Apple has disabled a basic feature available on all prior video Ipods.
I would not have bought this so quickly had I known that Apple disabled the video out capability. The video settings menu is still there, but all the clicking in the world will not change OFF to Ask or On. Apple will soon be selling a $49 accessory to allow some limited output of video. I already own the Icuiti IWear. Memorex and Virtual Reality Ipod video accessories, all now rendered useless by this greedy move on Apple's part. We all expect value-added from Apple, not elimination of a basic feature. Shame on you, Apple and Steve Jobs.
HP dv Windows Vista
Kenneybrock
Posts: 2
From: Michigan
Registered: Sep 16, 2007
Re: Ipod classic TV out problem
Posted: Sep 16, 2007 9:16 PM in response to: Skull21
A while back, I bought a handheld DVD / IPOD player for my 5th Gen IPOD, which made using the old IPOD EXTREMELY convenient and essential on long car rides. I also thought it was a stroke of genius how Apple setup the same headphone jack to also broadcast video and audio through camcorder cables... VERY IMPRESSIVE. I was so impressed that I sold my old IPOD on Amazon, and bought the new Classic, expecting to be even more impressed with the new OS, features and additional storage capacity.
But, if I can't use my old cables & dvd Ipod player, this new one just became much less impressive and unwanted. I'm hoping Apple will fix this, and turn the Ask back on because I have no intention on buying new expensive Apple branded cables to replace the ones I already own, especially after shelling out 250 for this one, a year after buying my last one. Also, I don't want to lose the functionality of my existing peripherals. Instead, I'll buy an 80 gig 5th gen on Amazon, and I'll return my new Classic to the store for a refund, after
DudeMac
Posts: 1
From: UK
Registered: Sep 17, 2007
Re: Ipod classic TV out problem
Posted: Sep 17, 2007 6:03 AM in response to: Skull21
A quick fix for TV Out Option. Put your classic in the iPod Dock change TV Out setting to on, play your video, take out iPod and plug it in you "other" device. Worked for me on my portable DVD player with iPod dock. Unfortunately you need to do this for each video, a pain but at least I can still kinda use my 3rd party product. Hopefully Apple will sort this issue out and not take away this quick fix !!!!!
Pretty much the same as the above post, sorry if it seems I'm repeating the tip. Just confirming it worked for me too.
Message was edited by: DudeMac
Advent Windows Vista
Kenneybrock
Posts: 2
From: Michigan
Registered: Sep 16, 2007
Re: Ipod classic TV out problem
Posted: Sep 18, 2007 9:23 AM in response to: DudeMac
Thanks for the response, but I've decided to return the Classic for a full refund, and keep my 5th Gen IPOD.
The new OS and bigger hard drive of the Classic aren't worth the drawbacks thrown in by Apple to force us to buy their expensive docking stations and / or cables. If Apple was interested in reducing confusion from other customers who had difficulty operating the video out option, they would've made the process simpler as they did other functionality on the Classic. I believe Apple made this change just so that they could monopolize (and profit from) our video out options, out of pure greed.
Isn't it enough that they already have such a large market share of Digital player consumers?
vcolf
Posts: 1
Registered: Sep 18, 2007
Re: Ipod classic TV out problem
Posted: Sep 18, 2007 12:32 PM in response to: Kenneybrock
I just bought the 160 Classic and am extremely disappointed in the "TV Out" issue. I have a Valor "ipod ready" head unit in my car that can no longer play videos for the passengers. The weird thing is the system uses the charging ipod sync connector to plug into the head unit. I would think that since the Ipod is plugged into a charging connection, it would enable the "TV out" function. If anyone having this same problem with there setup? If there is not a work around, I am returning the unit.
ipod 160 classic Windows XP
Buzzbeer
Posts: 3
From: Florida,USA
Registered: Sep 15, 2007
Re: Ipod classic TV out problem
Posted: Sep 19, 2007 3:57 PM in response to: vcolf
Does anybody think that a third party company will make a av cable that will work with th 6gen. 80 and 160 gig classic ipods?
m47een
Posts: 3
From: England, UK
Registered: Sep 20, 2007
Re: Ipod classic TV out problem
Posted: Sep 20, 2007 3:14 AM in response to: Buzzbeer
I'm having the exact same problem with the TV out function being locked I cant play any videos in the car on my new Pioneer AVH-P5900DVD it comes with the propoer I pod dock connection cable so im not using a jack connection or anything again everything works fine with my brothers 5th Gen but not with my new classic..
This is a massive step back for Apple i feel, think i will just return it and try get hold of a 5th Gen even though i quite liked the new OS on the new classic
Ipod Classic 80gb
alexegz30
Posts: 7
Registered: Sep 13, 2006
Re: Ipod classic TV out problem
Posted: Sep 20, 2007 5:03 AM in response to: Skull21
I just upgraded to the "new" classic and am finding myself more and more disappointed. The memory increase is quickly becoming less and less appealing. The iPod locks up regularly, needing to be re-set and I have several AV connectors I've used to watch my vids/pix on tv, but that is no longer possible with the TV-out button disabled. I also have a Sonic Impact V55 which the 5th gen iPod used to sit in and provide me with a good travel companion and additional power supply on trips. The iPod still won't let me switch the tv out switch on, so I am returning it by the end of the week. If this issue is not corrected soon, I will have to return the iPod itself to the store and "downgrade" back to the gen 5.
Compaq Windows XP
JEA0301
Posts: 1
From: US
Registered: Sep 20, 2007
Re: Ipod classic TV out problem
Posted: Sep 20, 2007 2:23 PM in response to: Skull21
Im glad Im not the only one who feels that this new TV out issue is serious. I've already spent so much money on stuff I cant even use anymore with my new 160G.
**** me off so much Ive spent the week looking for 5th generation Ipods and planning to return this new crap of inconvenience. All of my friends who have 5th gen Ipods decided not to purchase any new classic Ipods because of what I told them about this TV-out issue. So I guess its serious. Can't they just make some kind of upgrade to the ipod so that this function returns back to its 5th gen function???? Does anyone know if Apple is planning to fix this problem???? I would assume this inconvenience is going to cost them a lot of money.
Dell Windows XP Pro
Proggie
Posts: 304
Registered: Nov 2, 2001
Re: Ipod classic TV out problem
Posted: Sep 20, 2007 2:34 PM in response to: JEA0301
That's why i don't understand this decision. It can't be a technical one that they're happy with. It has to be either a bug, or it was forced on them by someone else.
They're going to be losing tons of sales because of this, and it will strain relationship with existing customers and 3rd party companies that make accessories. This can't be good for their bottom line. Makes absolutely no sense.
PowerBook G4 1.5GHz Mac OS X (10.4.10) 2GB RAM
Developer22
Posts: 10
Registered: Jul 13, 2007
Re: Ipod classic TV out problem
Posted: Sep 20, 2007 2:37 PM in response to: JEA0301
So far it seems they are going to ignore the issue. Other than when they pop in here to delete my first few posts about the issue.
There have been a few strong articles on the interToobs posted about this issue and Apple isn't commenting.
I have used a $100 store credit to order the necessary 'Apple Approved' add-ons for my 160 gig Classic so I can use TV out. Which I could do just fine with my old add-ons before with my 5.5 gen iPod...
I can't believe I have to spend an additional $100 to the $350 just to do something I could do with a 5.5 gen iPod. The worst part is, Apple didn't tell anyone this was going to happen with the Classic!
I'm telling everyone that will listen, the Classic WILL NOT let you play movies on your TV. You can't even get the products from Apple for a few more weeks. Mine say they aren't shipping for 3 more weeks.
IBM Compatible Windows XP Pro My Classic is worse than the 5.5 I mistakenly sold.
floridaboater
Posts: 1
From: Tampa, FL
Registered: Sep 20, 2007
Re: Ipod classic TV out problem
Posted: Sep 20, 2007 5:05 PM in response to: JEA0301
Also, be careful at the Apple stores. I was there at lunch and the rep told me the cables would work with the classic because the Apple web site lists them. I had him check with someone else and he then told me they would not work, but he could order. I asked the price, he said similar to the cables $19.95 - then we went online and it was $45.95. I'm very frustrated with when and how I can get this resolved.
Windows Vista
Don't buy iPod ...
Posts: 1
From: Utah
Registered: Sep 20, 2007
Re: Ipod classic TV out problem
Posted: Sep 20, 2007 6:11 PM in response to: floridaboater
Sold my 5G iPod video and Bought the new iPod classic thought the new storage capacity was great. Had it for a few days and enjoyed the new features and then I tried to watch an episode of a TV show I bought on iTunes which led me here. I can't express how
**** of I am. I loved hooking my iPod to friends and family's TV's and showing movies or slideshows of my last trip. Can't do it anymore. I can't carry around a blankity blank dock everywhere I go!! Will someone just tell me where to go to complain to Apple cause this is a step backwards not forward. In fact just tell me that Bill Gates is behind this and Apple is fixing it cause this is not something I would expect an innovative company to do. This is something a foolish or greedy company would do. This is bush league!! Lets make the product less usable for the common user and that should help sales??
So two questions
1) Where do I go to complain?
2) Is it possible they can just change this through a software update or is it a hardware thing and uncahangable?
Mac OS X (10.4.10)
Vinmar
Posts: 21
From: Denver, CO
Registered: Sep 13, 2007
Re: Ipod classic TV out problem
Posted: Sep 20, 2007 6:54 PM in response to: Don't buy iPod ...
Hey Don't buy iPod classic (and everyone affected by this change), please go to
http://www.apple.com/feedback/ipod.html to post your thoughts on the greatly reduced compatibility for video out on the new iPods.
Thanks!
PowerBook G4 15 Mac OS X (10.4.10)
MummyWind
Posts: 1
From: Red Feather Lakes, Colorado
Registered: Sep 30, 2007
Re: Ipod classic TV out problem
Posted: Sep 30, 2007 12:05 PM in response to: Vinmar
Just sent my message. Bought 80G Classic and can't use with Phillips portable DVD player. Will call support to voice my displeasure as well. Am wondering how many iTune movies Apple would like me to buy? This is just wonderful customer service. My loyalty to Apple is waining. Their arrogance and stupidity may only be matched by the arrogance and stupidity of Microsoft.
MacBook Pro Mac OS X (10.4.10)
blufriktion
Posts: 4
From: chicago
Registered: Sep 20, 2007
Re: Ipod classic TV out problem
Posted: Sep 20, 2007 8:01 PM in response to: Skull21
I'm just very disappointed with apple for disabling the tv OUT function but I guess they decided that they needed to make more money and sell more cables and docks" of their own for $50 a pop as opposed to some 3rd party ones that go for as cheap as $10. Come on apple!!! I've always been a very BIG fan and have had like 7 ipods since they came out but this is RIDICULOUS!!! I'm hoping that they have some sort of UPDATE/FIX for this!!!!!!!
hp Windows XP
malloyboy
Posts: 4
Registered: Sep 22, 2007
Re: Ipod classic TV out problem
Posted: Sep 22, 2007 7:35 AM in response to: Skull21
I think Apple has a big problem on their hands with this one! I avoided buying an iPhone (actually, I would've bought two) the day they came out, even though I was up at the Apple store at 59th Street in Manhattan. I thought, the network they use doesn't come in well where I live, and let them get the bugs out first.
I should've listened to my own advice on the iPod Classic 160Gb AND the iPod Nano, both of which I bought the first weekend in NYC at 59th Street. I was under the impression that the video out 'feature' was supposed to be this great thing. Why mess with it?!?
Steve stood there onstage showing how great the video looked "coming out of this iPod Nano", only I noticed it was connected via cable to the dock, NOT the headphone jack. Hmmmmmm... maybe I should've paid closer attention, or maybe Steve should have mentioned the change, touting how great the new feature was! I thought this was supposed to be a PORTABLE video solution?? I see nothing portable about carrying a house with a wall jack around, do you?
And I'm hardly new to Apple. I started in the mid '80s with my Mac Plus, followed by the Quadra 800, Powermac G4, Powerbook 540C, Powerbook G4 Ti, iBook, Powerbook G4 Aluminum (17", 15", and two 12"), MacBook Pro 15", Mac Pro 8-core,... well you get the idea. I also bought Apple stock the year Steve came back to Apple, at a time when it was being given it's last rites by the business media. I thought they were crazy, because Apple had $3 billion in cash, and 85% of the graphics market. So I bought some. At this point, my cost was essentially $4.62 per share.
And beyond all that, I get laughed at by my students when they come to my office and see multiple iPods on my desk (2G 20gig, 1st, 2nd, and 3rd generation Nano's, a iPod Mini, a 60gig 4G iPod, a 5G iPod Video,...) I think I've been loyal, have perspective, and have been a major advocate for the shifting of our entire university (14,000+) to Macs from PCs. So I think I've bled a bit, and my complaint with the current situation goes beyond mere frustration at paying extra for some cables (I'll deal) and not being able to use the iPod Classic as a true PORTABLE video solution (This is NUTS)!
If Apple doesn't fix this, and do it quickly, not only won't I be buying the iPod Touch at the 59th Street store on the 28th of September, but Apple will not have as great a debut as they need for these new 'portable' solutions. And considering how late in the holiday buying season they've introduced them, I'd say the only thing that will save them is to introduce a firmware solution on the same day as the Touch becomes available, thereby counteracting the bad publicity this is getting among many insiders and loyalists, and to the growing number of people considering the switch to a Mac.
Maybe David Pogue needs to talk about this. He literally sang the iPhone's many attributes while crisscrossing the plaza outside the 'glass cube' the day it was released (I watched from 10 feet away), maybe if he decries Apple's misstep in this situation then something might actually get accomplished...
Whaddya say David, is this situation 'Fit To Print'? (and by the way, who was the kid in the red t-shirt and tan shorts who was filming your 'music video' that day?)
Mac Pro Mac OS X (10.4.10)
Proggie
Posts: 304
Registered: Nov 2, 2001
Re: Ipod classic TV out problem
Posted: Sep 22, 2007 8:07 AM in response to: malloyboy
I'm surprised how easy the press is on apple regarding this issue. Every review I read there is barely a mention of these issues. They usually just gloss over it. Nobody rips them over it. Nobody mentions how irate we all are. When people were annoyed that the iPhone price dropped there was huge media coverage with articles written about just that issue. Why is this? Why doesn't anyone write about how the apple faithful are buying and then promptly returning their ipods because of this (and other issues), or not buying it at all and opting for the earlier models? Steve Jobs said that he read hundreds of emails about the iPhone price lowering. Isn't he getting these same emails from us? Or maybe we aren't emailing him personally and we should start to do so instead of writing here and on the feedback page.
PowerBook G4 1.5GHz Mac OS X (10.4.10) 2GB RAM
malloyboy
Posts: 4
Registered: Sep 22, 2007
Re: Ipod classic TV out problem
Posted: Sep 22, 2007 8:38 AM in response to: Proggie
I just forwarded to transcript of my post to David Pogue. Hopefully he might be able to raise the visibility of the problem. He's a good egg, and more likely to read his own e-mail than Steve (not that I don't respect Steve, but let's face it, he's busier than most of us, and that's just dealing with his kids, not to mention his larger-by-the-day startup company).
Mac Pro Mac OS X (10.4.10)
Vinmar
Posts: 21
From: Denver, CO
Registered: Sep 13, 2007
Re: Ipod classic TV out problem
Posted: Sep 22, 2007 8:45 AM in response to: Proggie
One hope is since there are so many third-party iPod dock/video accessories on the market, the issue's not just going to go away for Apple. People are going to keep accessorizing their iPods, run into issues, contact support and voice their disappointments.
I guess we'll just have to wait and see what the company's decision is by way of software updates. I doubt Apple will release a statement.
PowerBook G4 15 Mac OS X (10.4.10)
thunder19
Posts: 2
Registered: Sep 22, 2007
Re: Ipod classic TV out problem
Posted: Sep 22, 2007 8:21 AM in response to: Skull21
Ok,this is my very first ipod classic 80gb...the main reason i bought it was that my new LG home theater system has an ipod connection built in the unit..i thought it would be really cool to download music and video and play and watch everything on my home theater system and also control it with the remote...this was my plan anyway, come to realize all i can controll is music and not video due to the tv out feature not enabled...this
***!!! now i have to pay 50 bucks for a cable.. kinda useless have the ipod jack on my home theater system now..oh well
Windows Vista
horatius
Posts: 53
Registered: Aug 23, 2006
Re: Ipod classic TV out problem
Posted: Sep 22, 2007 9:39 AM in response to: Skull21
A letter to Steve Jobs
We know you did a great job in Apple bringing us(the customers) great products and great ideas .
We know you did a great job in Apple bringing them(the shareholders) great profits.
But remember ,without customers no profits , without profits no shareholders,without shareholders no Apple, without Apple no Jobs.
WE THE PEOPLE, want and love the Apple products , but do not force us to spend our money unnecessary buying accessories every time you update a product . We are not accessories collectors.
And finishing this letter I must tell ,you have a great marketing team ,but this time they were wrong.
With my best regards
Horatius
ps My English is not quit good, but you are smart enough to understand what I' m trying to tell you
MBP W8615 Mac OS X (10.4.8) mac mini ,powerbook g4,ipod video 30gb,Macbook,ipod classic 80,MBP 2.0 etcBlack
jmondera
Posts: 1
From: Southeast
Registered: Sep 22, 2007
Re: Ipod classic TV out problem
Posted: Sep 22, 2007 2:04 PM in response to: Skull21
I'm having the same problem with the new Ipod Classic. When I try to change the TV out to "on", nothing happens and it remains at "off."
Toshiba Satellite Windows XP
horatius
Posts: 53
Registered: Aug 23, 2006
Re: Ipod classic TV out problem
Posted: Sep 22, 2007 2:22 PM in response to: jmondera
Welcome to the club, all of us have the same issue
the solution IS (by Apple) you should use for it a UNIVERSAL DOC+ a/v cable ORIGINAL BY APPLE.
The ipod classic will recognize the dock and the cable and voila!!!!!! you will can turn the tv out from off to on.cost=49 bucks
or wait until Apple decide to modify the firmware of the Ipod(free)
MBP W8615 Mac OS X (10.4.8) mac mini ,powerbook g4,ipod video 30gb,Macbook,ipod classic 80,MBP 2.0 etcBlack
artformz
Posts: 2
From: miami
Registered: Sep 24, 2007
Re: Ipod classic TV out problem
Posted: Sep 24, 2007 9:07 AM in response to: horatius
I have an "ipod Universal Dock" (one with the Svideo connection) that I got with an ipod photo a year or two ago. + I have av cables from apple. I have tried with this connection to turn TV OFF to TV ON mode but nothing happens. Does that mean they are too old and although I have what they say is required I need to buy updated ones?
Thanks -
g5 powerpc Mac OS X (10.4.10)
Gaius21
Posts: 1
From: Albany, NY
Registered: Sep 23, 2007
Re: Ipod classic TV out problem
Posted: Sep 23, 2007 6:43 AM in response to: Skull21
Just purchased an iPod Classic and a set of MyVu videoware for an upcoming trip. Unfortunately, I just found out through this forum that the video out will not switch to on and that my MyVu videoware is not usable. So, unless Apple can fix this issue this week, I will be returning the iPod Classic. Seems like a very, very, very stupid thing for Apple to do.
Acer Aspire 9805 Windows XP
success
Posts: 1
From: Idaho
Registered: Sep 23, 2007
Re: Ipod classic TV out problem
Posted: Sep 23, 2007 2:16 PM in response to: Skull21
I bought a Kenwood navigation system ($2000) for my pickup and the big selling point was that I could run my ipod from the deck, just by pluging it in and putting it in the center console. My 80 gig ipod has worked great with it so I decided to go by the 160 gig so I could keep all my TV SHOWS on it and watch them in my pickup, but the 160 will not work with it. I think that it is stupid they would do this to the ipod. I am going to return my 160 till the fix the problem because it is useless with all of the accessories that I have bought.
Mac Book Pro
mfrazzz
Posts: 1
From: Colorado
Registered: Sep 23, 2007
Re: Ipod classic TV out problem
Posted: Sep 23, 2007 3:45 PM in response to: Skull21
For those interested, Circuit City has the iPod Universal Dock (MA045G) on sale for $25. Still a bad move on Apple's part about requiring something like this, but $25 is a little easier to swallow than $50.
sweetcacophony
Posts: 1
From: santa cruz, ca
Registered: Sep 26, 2007
Re: Ipod classic TV out problem
Posted: Sep 26, 2007 11:18 AM in response to: mfrazzz
has anyone actually tried the one from circuit city? I think i may go get one tomorrow, but if anyone has tried and failed and lets me know before then, that'd be great.
kmart27
Posts: 1
From: Montana
Registered: Sep 24, 2007
Re: Ipod classic TV out problem
Posted: Sep 23, 2007 11:30 PM in response to: Skull21
I bought the 160 GB iPod Classic today and I will be returning it to Costco tomorrow. I bought it because I assumed it would be compatible with the iPod portable video player that I just got three weeks ago but it isn't. This is the reason (besides the storage) that I opted for the Classic. And it keeps disappearing from iTunes when manually transferring my music. I also bought an 80 GB Classic for my son's birthday yesterday and I think I may return it too and get him a 5th generation on eBay. I own 7 iPods and 10 Macs and this will be the first Apple product that I wasn't happy with. I love my 5th generation but I wanted more storage. This is something Apple really needs to address.
iMac 24" Mac OS X (10.4.10)
PT
Posts: 7,134
From: New England, USA
Registered: Jul 21, 2004
Re: Ipod classic TV out problem
Posted: Sep 24, 2007 6:18 AM in response to: kmart27
Kmart,
You might also check the Apple Store refurb area. They often have decent deals on iPod including 5th generation ones. Last time I checked, they didn't have any of the 80GB models, but had 30GB ones for $199. Maybe if you wait a bit some 80GB 5th generation ones will show up. Or have your son just live with a 30GB model.
Patrick
eMac 1.25GHz/1G/160GB/Superdrive 250/200/80 FW Ext Drives Mac OS X (10.4.10) Canon iP4200 printer iLife v4 30GB & 80GB 5th Gen iPods
rukidingme
Posts: 1
From: colorado
Registered: Sep 24, 2007
Re: Ipod classic TV out problem
Posted: Sep 24, 2007 10:09 AM in response to: Skull21
This TV out is a big problem that Apple just sort of switched on us...FIX it!
-please
dell Windows XP
themitchy
Posts: 8
From: vancouver
Registered: Sep 15, 2007
Re: Ipod classic TV out problem
Posted: Sep 24, 2007 2:45 PM in response to: Skull21
Still no word on a firmware fix for this??? Ridiculous.
jamstigator
Posts: 4
From: St. Louis, MO
Registered: Sep 18, 2007
Re: Ipod classic TV out problem
Posted: Sep 26, 2007 1:50 PM in response to: themitchy
I suspect that it may be an inherent design choice to not allow video out via the headphone jack. I guess I sorta don't blame them for that, since that wasn't standard anyway. But preventing video out via previous Apple-branded docks and third-party accessories that have a dock connector - that makes zero sense to me. It should have been obvious to anyone and everyone that invalidating accessories, even some that are just a month or two old, was inevitably going to irritate a whole lot of people, not to mention causing massive confusion among customers and retailers alike.
Someone at Apple absolutely should be fired for allowing such a terrible mistake to make it into production units. This kind of experience/problem can drag a whole brand down in terms of public perception and confidence.
Dell XPS Windows XP Pro
Mundoman4
Posts: 2
Registered: Sep 27, 2007
Re: Ipod classic TV out problem
Posted: Sep 27, 2007 6:14 PM in response to: themitchy
Is this ever going to be answered??
Its been 20 days since the first post in this thread and no official answer.
I was ready to buy a 160GB classic but want to be able to use my TV Out items through the dock.
I have called Apple sales and spoke with an iPod Engineer who stated that all items that worked with dock connector video out on the 5.5ipod video would work with the new classic since nothing changed on the dock out. I then called iPod tech support and was also told that nothing changed on the docks video out so everything I had that connected to the video out through the dock connector would still work.
Since thats not true because you cant select to turn video on, but the items do work if you trick them with an Apple Dock, I assume its a glitch that will be fixed. Why cant someone tell us if this is planned to be fixed or if I should just upgrade to the 80GB 5.5 ipod?
Mac OS X (10.4.8)
Vinmar
Posts: 21
From: Denver, CO
Registered: Sep 13, 2007
Re: Ipod classic TV out problem
Posted: Sep 27, 2007 6:26 PM in response to: Mundoman4
Mundoman4 wrote:
...
Since thats not true because you cant select to turn video on, but the items do work if you trick them with an Apple Dock, I assume its a glitch that will be fixed. Why cant someone tell us if this is planned to be fixed or if I should just upgrade to the 80GB 5.5 ipod?
...
The way things are going, the next firmware update will probably fix this aforementioned workaround, thus disabling the only known way to get iPod classic video out working via "Made for iPod" 3rd-party video dock accessories.
PowerBook G4 15 Mac OS X (10.4.10)
Proggie
Posts: 304
Registered: Nov 2, 2001
Re: Ipod classic TV out problem
Posted: Sep 27, 2007 6:38 PM in response to: Mundoman4
How did you get through to an iPod engineer? Can you call them back and ask them to give you a timeline when this will get fixed? He didn't say that he'll bring it up with his colleagues or that they are aware of the issue?
PowerBook G4 1.5GHz Mac OS X (10.4.10) 2GB RAM
soxred
Posts: 2
From: USA
Registered: Sep 27, 2007
Re: Ipod classic TV out problem
Posted: Sep 27, 2007 7:56 PM in response to: Mundoman4
I had been on the fence about getting an ipod 160gb classic. I already have a 5g ipod 60gb. I know that there are folks out there who have ZERO problems with their ipod classic. But, I know there are folks on this forum who are having so many problems. I was willing to deal with the problems EXCEPT the video out not working on accessories especially with my Phillips ipod dvd player.
I might have been too hasty but I just ordered a 5.5g ipod 80gb refurbished and it will be here next week.
I bet there will another firmware release shortly for all of you patient folks out there.
ipod 5g 60gb Windows XP Pro
JRSCGSR
Posts: 2
From: canada
Registered: Jul 31, 2007
Re: Ipod classic TV out problem
Posted: Sep 26, 2007 9:00 PM in response to: Skull21
I'm more than upset with apples "greedy" move forcing you to buy their cable set to use video out. I'm honestly not buying another apple product until they make good on this blunder and release a software update that allows me to decide if I want my battery drained fast or not watching my movies on the tv.
pc Windows XP
MISTER2
Posts: 5
From: Chicago, IL
Registered: Sep 28, 2007
Re: Ipod classic TV out problem
Posted: Sep 28, 2007 5:47 PM in response to: Skull21
This really upsets me. I just received my 80gb classic in the mail and am on the phone with crApple right now to return this junk.
Not to mention the sales people at Best Buy were not even aware this was a problem on the new iPods, and swore the accessories would work. So not only do I have to sit on hold with crApple for 25+ min to arrange a return, I also get to take a 30 min drive back to Worst Buy.
You would think Apple would have learned from their mistake back in the 80's when they only allowed their operating system to run on Macintosh PC's. That one worked out real well for them.
...talk about kicking the door wide open for your competition.
Self Built Windows XP Pro
88keys
Posts: 1
Registered: Sep 28, 2007
Re: Ipod classic TV out problem
Posted: Sep 28, 2007 10:01 PM in response to: Skull21
I am reading post after post and getting more infuriated by the second. I have spent the past TWO YEARS trying to decide what media player to buy. I had never owned an Apple product, but finally chose the ipod and spent several months uploading nearly 100 CD's to (and BUYING MUSIC FROM) itunes. For our anniversary, my husband and I just dropped $600+ on TWO NEW IPODS -a 160GB classic and an 8GB nano- plus a few goodies (case, earbuds, TV CORD THAT WE WERE TOLD WOULD WORK, etc.) Imagine my surprise when I can't even play the thing on the freakin' TV. What an abrupt end to my "I-have-a-wicked-new-toy" high. Smooth move, Apple.
In response to an earlier post by soxred: PATIENCE, my ***. Apple was WELL aware of this when they released the new generation. I deduce this because they conveniently have a cord/dock that WILL work... for $50. Do you think your customers are stupid, Apple? Unless a fix is released next week, I will probably be forced to spend the $50 for a cord that should cost $15, as I have too much time and money invested in itunes to return my ipods. However, I hope you enjoy the 50 bucks, because not only will I not buy any more Apple products EVER, but will STRONGLY encourage anyone who will listen to follow my lead. What a nasty trick to play on your customers...shame on you.
160GB classic / 8GB nano Windows XP
gkendric
Posts: 2
From: Southeast USA
Registered: Sep 29, 2007
Re: Ipod classic TV out problem
Posted: Sep 28, 2007 10:44 PM in response to: 88keys
I wish Apple would be more forthcoming with their reasons for doing what they did. Appearance does seem to indicate the desire to make more off accessories. I do know that any dock Apple or 3rd party has to have the Apple proprietary chip within in order for video to work and the ability to activate it or turn it on. Many of Apple's proprietary moves are supposed to guarantee a measure of quality for the consumer to insure that Apple says it meets their requirements. Others say it's a way to lock money in Apples coffers. I think the truth falls somewhere in-between or part of all of the above, if you will. I think Apple products are worth it but it does take getting use to. If it's the price to pay for keeping a certain measure of quality assurance and support maybe it's worth it in the long term but the aggravation and lack of communication from Apple is not as forgiving. One thing is for sure. If you did utilize a non-Apple approved accessory and it produced less than perfect or adequate performance then you would always wonder if it was the device or the iPod or something else. There will be approved 3rd party accessories that will work and allow you to turn on the TV Out setting and those will be from companies other than Apple but yes with the Apple chip inside then Apple is getting a bit of the sale proceeds to.
Good luck and I hope this aggravation won't diminish the potential satisfaction you can get from a great Apple iPod. I have the 160GB Classic myself and while I wish the TV Out did work as the older models the added memory space more than makes up for the inconvenience to me at least.
iMac G5 (Power PC) Mac OS X (10.4.10) Planning to upgrade to new iMac & Possibly Notebook model depending on price
Loko Hank
Posts: 7
From: Indiana
Registered: Sep 28, 2007
Re: Ipod classic TV out problem
Posted: Sep 29, 2007 12:32 AM in response to: Skull21
I returned my iPod this evening for a full refund for this very reason. I own a great portable Philips DVD/iPod dock that Apple has now rendered useless. Until Apple resolves this seemingly simple issue, I will not make another Apple purchase. I have been an avid Mac and iPod user, but I find this pointless and inexcusable. I have no desire to purchase cables ($50!?!) to watch my iPod on my TV. The main reasons I purchased an iPod in the first place were convenience and portability and this issue dispenses with both. I hope Apple hears our pleas and this is resolved soon so I can return to being a Mac fanatic again...
iPod classic Mac OS X (10.4.3)
Proggie
Posts: 304
Registered: Nov 2, 2001
Re: Ipod classic TV out problem
Posted: Sep 29, 2007 1:20 AM in response to: Loko Hank
to those of you who are returning yours for a refund, what does the person at the counter say? do they ask you why you are returning? do you tell them? Surely Apple must be getting the message by now from all the returns if everyone of you is telling them the reason.
PowerBook G4 1.5GHz Mac OS X (10.4.10) 2GB RAM
Loko Hank
Posts: 7
From: Indiana
Registered: Sep 28, 2007
Re: Ipod classic TV out problem
Posted: Sep 29, 2007 7:48 AM in response to: Proggie
Yeah, I told them. I got mine at Wal-Mart and the funny thing is that they presently carry the very Philips component that I have. They were not aware (or very happy) that they carry a product that is now useless and will probably be returned over and over again. The assistant manager took down my comments to discuss with the manager and staff. Maybe if more people return their iPods and big entities like Wal-Mart, Target, Best Buy, Circuit City, etc. get involved, Mac will have to change their ways. If Apple offered an item comparable to the Philips portable player, I could maybe understand them wanting to push their product. The only problem is that they don't. So I will NEVER have the portability I want. And to add to it, the way I first found out the Philips player was from the Apple website itself! Now it's nowhere to be found on apple.com, hmmm...
iBook Mac OS X (10.4.3)
Developer22
Posts: 10
Registered: Jul 13, 2007
Re: Ipod classic TV out problem
Posted: Sep 29, 2007 6:02 AM in response to: Loko Hank
I called Apple and they told me not only do I have to have the $50 cable, I must have the $50 Universal Dock that isn't shipping yet. I had to drop $100. The TV out won't work through the headphone jack anymore. I'm not sure if the TV out will work with existing docks. Will it?
IBM Compatible Windows XP Pro My new iPod is TV out crippled!
MacDots
Posts: 3
From: Louisiana, USA
Registered: Sep 29, 2007
Re: Ipod classic TV out problem
Posted: Sep 29, 2007 2:52 PM in response to: Skull21
According the the Apple store website the Ipod Classic will work with the "Apple composite av cable" which MAY be plugged into a USB power source. So does this mean that it will work even if the power cable is not plugged in?? then I really don't agree with the "avoid battery drain" argument for justifying the TV out lock. All the after market accessories contribute to the iPod's popularity so try not to screw that up! FIX IT APPLE.
iMac Mac OS X (10.4.10)
octupus23
Posts: 1
From: miami
Registered: Sep 30, 2007
Re: Ipod classic TV out problem
Posted: Sep 29, 2007 10:46 PM in response to: Skull21
This
***! I cannot play videos in my car. I have a pioneer avic-d3. Navigation/DVD player/Ipod ready. Is connected trough the CD-I200 IPOD INTERFACE ADAPTER, is a ipod classic 80 gb. :S wow, my first ipod and very dissapointed...
Windows XP
valtron29
Posts: 2
From: TX
Registered: Sep 30, 2007
Re: Ipod classic TV out problem
Posted: Sep 29, 2007 11:15 PM in response to: octupus23
Disheartning....Loyal customers who would like to use the multitude of recently purchased accesories we already have for an Apple product touted as "classic" are met with a classic SUCKER!!!! when we try to use it to perform task that the generation prior to it are still able to perform. Wow Apple you may want to look at the definition of classic again. 80gb I just bought is pretty but 5th gen does more of what I need. Thats just odd.
http://www.webster.com/dictionary/classic
1 a : serving as a standard of excellence : of recognized value
Dell Windows XP
valtron29
Posts: 2
From: TX
Registered: Sep 30, 2007
Re: Ipod classic TV out problem
Posted: Sep 29, 2007 11:21 PM in response to: valtron29
Oh yeah one more thing. Two words associated with Classic
TRADITIONAL & ENDURING
Take one more look at the authentication process in place now Apple or change the name of this product.
Dell Windows XP
Tony Aldridge
Posts: 14
Registered: Sep 9, 2005
Re: Ipod classic TV out problem
Posted: Sep 30, 2007 9:46 AM in response to: Skull21
I just received an iPod classic 160gb, and have been reading about the TV out problem. In Apple's defense I think one factor has been gravely overlooked. In the past complaints were registered about the TV quality of iPod videos when viewed on a TV screen, and now that Apple has improved this ability, it is causing much criticism. The reason that previous cables and equipment will not work now with the Classic iPod is that the output resolution is now 480p (progressive) instead of 480i (interlaced) with H264 2.5 mbs at 640x480. This should produce significant increase in the quality of videos when viewed on a HD TV. I have new cables arriving next Tuesday, and I will be able to report if this is true or not. I have ordered a universal dock compatible with the cables but will not ship until late October.
PowerBook G4 1.5 Mac OS X (10.4.10)
Proggie
Posts: 304
Registered: Nov 2, 2001
Re: Ipod classic TV out problem
Posted: Sep 30, 2007 10:25 AM in response to: Tony Aldridge
There is no reason why Apple couldn't have increased the resolution by providing support for the new cables and at the same time retained support for the older accessories.
PowerBook G4 1.5GHz Mac OS X (10.4.10) 2GB RAM
MISTER2
Posts: 5
From: Chicago, IL
Registered: Sep 28, 2007
Re: Ipod classic TV out problem
Posted: Sep 30, 2007 1:55 PM in response to: Tony Aldridge
They fixed a minor issue and created a much bigger issue by not allowing backwards compatiblity.
I would think they will have to come up with a software update to enable the TV Out. They have not only upset a large portion of their customer base, but they have also created a large problem for manufactures and distributors of "iPod compatible" products.
I can't even imagine the millions of dollars worth of unsold "iPod compatible" products sitting on store shelves which are rendered useless by Apple's SNAFU.
Self Built Windows XP Pro
hunter3742
Posts: 1
From: Indiana, USA
Registered: Sep 30, 2007
Re: Ipod classic TV out problem
Posted: Sep 30, 2007 2:01 PM in response to: Skull21
Ok...I've taken some time to dissect the hardware involved, apparently the only real functional difference between the hardware that works and the hardware that doesn't is that the hardware that works contains Apple's proprietary ID chip. Frankly I don't think this is going to fly long-term - this is annoying far to many people, and seems like a money grab from Apple's standpoint. There is absolutely no reason, from a functionallity standpoint, that the incompatible hardware should be; it's just a firmware setting in the iPods.
PC Windows Vista
MISTER2
Posts: 5
From: Chicago, IL
Registered: Sep 28, 2007
Re: Ipod classic TV out problem
Posted: Sep 30, 2007 2:14 PM in response to: Skull21
For those of you who are upset with having the TV Out locked please be sure to submit your feedback to Apple! The faster they get flooded with negative feedback, the faster they will fix it.
http://www.apple.com/feedback/ipod.html
Self Built Windows XP Pro
Loko Hank
Posts: 7
From: Indiana
Registered: Sep 28, 2007
Re: Ipod classic TV out problem
Posted: Oct 1, 2007 9:30 AM in response to: MISTER2
I looked at the ad inserts in last Sunday's newspaper and three major chains are advertising sales on the very product (portable Philips DVD/iPod Dock) I have which won't function with the Classic because of the TV Out issue. Target, Best Buy and Circuit City are all featuring this product in their sales circulars this very week and are probably unaware that it is now a useless relic. Not only that, but now the previous generation iPod is no longer available at any of these stores. This leads unsuspecting customers who are purchasing these products to think that they are compatable with each other. Imagine how frustrated customers will be once they get the items home expecting them to work! Not to mention the half an hour it takes on the phone with tech support to explain the situation. Returns, returns and more returns! Inconveniencing customers to simply to sell expensive docks and cables (a $50 minimum) is simply NOT a good way to do business - especially when Apple has to go head-to-head with major computer and software companies such as Microsoft and Dell. Anger these customers now and see who they turn to when it's time to buy their next computer system or MP3 player...
iBook Mac OS X (10.4.3)
