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iTunes Music Not Found?

2076 Views 10 Replies Latest reply: Oct 26, 2007 6:49 AM by nysepete RSS
HomeyCAT Calculating status...
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Oct 13, 2007 6:53 PM
iTunes tells me that it could not find 100 songs and couldn't sync them to my iPod. In my library, these songs have little exclamation marks by them. I clicked on one, and iTunes said it couldn't locate it, and I browsed it myself. It was right in my music folder where all the music is, and it was right where it should be. I clicked on the song, then clicked choose, and the song started playing, and the exclamation mark by it disappeared. But there is no way I can do this 100 times to set my library back on track. Anyone have any tips?
MacPro, Mac OS X (10.4.10)
  • nysepete Level 1 Level 1 (25 points)
    Currently Being Moderated
    Oct 13, 2007 8:31 PM (in response to HomeyCAT)
    dude -- i'm with you.
    i have the same problem with a slight variation.

    i had some problems with itunes -- and i lost all my music. fortunately i had it backed up.
    but in order to reload it -- as i have all my info still in itunes... i had to switch "itunes libraries" to a new folder.
    the problem is my computer still think it knows where some of the songs are -- as some of them are still in an old folder.
    however -- ALL of them are in the NEW folder i readded.
    so i have literally 1000's of songs [i have a lot of music] with those same stupid "!" all over the place.

    the only way i know how to correct this is to double click on a song and when it asks to locate the song -- i need to go to the new folder and search for that song and add it.
    ONE AT A TIME.
    yea, right -- ~ 10 - 15k songs?

    now i could just start from scratch and reload the new folder after erasing everything thats there now -- but what about the painstaking time it takes to label all the music the way i meticulously have and set equalizers to 20k plus songs???

    there has to be a way to marry this all together without having dupes dupes more dupes and bad track info etcetera

    plus when i finally add all these songs - and go to junk my old folder -- b/c who wants ~ 10k songs extra sitting on their hard drive for no reason as dupes -- i know that this will happen all over again with the songs that were "kinda" there still from the first run...

    does that make sense to anyone -- b/c 3 different applecare specialists were all clueless as to what i even was talking about!

    anyone have any kind of solution to this?
    or would like to dialogue some more?

    HELP!!!

    the original poster doesnt want to do this for 100 songs -- and i am having the problem with over 10,000!!!

    HELP HELP!

    Message was edited by: nysepete

    Message was edited by: nysepete
    imac G5, Mac OS X (10.4.10)
  • Tracy Reynolds Level 3 Level 3 (515 points)
    Currently Being Moderated
    Oct 13, 2007 9:30 PM (in response to nysepete)
    nysepete wrote:
    dude -- i'm with you.
    i have the same problem with a slight variation.

    i had some problems with itunes -- and i lost all my music. fortunately i had it backed up.
    but in order to reload it -- as i have all my info still in itunes... i had to switch "itunes libraries" to a new folder.


    Do you mean you pointed iTunes to a new folder or you copied all the music files into a new folder?

    the problem is my computer still think it knows where some of the songs are -- as some of them are still in an old folder.


    iTunes/Preferences/General/iTunes Music folder location: point to your new folder.

    however -- ALL of them are in the NEW folder i readded.
    so i have literally 1000's of songs [i have a lot of music] with those same stupid "!" all over the place.

    the only way i know how to correct this is to double click on a song and when it asks to locate the song -- i need to go to the new folder and search for that song and add it.
    ONE AT A TIME.
    yea, right -- ~ 10 - 15k songs?

    now i could just start from scratch and reload the new folder after erasing everything thats there now -- but what about the painstaking time it takes to label all the music the way i meticulously have and set equalizers to 20k plus songs???

    there has to be a way to marry this all together without having dupes dupes more dupes and bad track info etcetera

    plus when i finally add all these songs - and go to junk my old folder -- b/c who wants ~ 10k songs extra sitting on their hard drive for no reason as dupes -- i know that this will happen all over again with the songs that were "kinda" there still from the first run...

    does that make sense to anyone -- b/c 3 different applecare specialists were all clueless as to what i even was talking about!

    anyone have any kind of solution to this?
    or would like to dialogue some more?

    HELP!!!

    the original poster doesnt want to do this for 100 songs -- and i am having the problem with over 10,000!!!

    HELP HELP!

    Message was edited by: nysepete

    Message was edited by: nysepete


    If you have all your music files backed up somewhere besides the default iTunes Music folder, empty the default folder and point iTunes to that folder. Then use File/Add to Library and point to your folder of backed up music files. iTunes will copy the files into one folder, the default folder if that's what you picked. Then you delete the backup files or keep them to be backed up when you change something. Or if your folder containing the backup music files can stay, just point iTunes to that folder for the folder location and File/Add to Library, pointing to that folder. iTunes will recognize what it already has and won't add dupes.

    It's possible that some middle steps you've taken can't be undone easily - with a simple operation. I have built a 13,000 song library and have migrated it through three computers (and from OS 9 to OS X) and five different hard drives. I let iTunes do all the moving.

    Tracy
    PowerMac G3 400MHz, G4 450MHz, G4 733MHz, Mac OS X (10.4.10), 250 GB firewire external HD
  • Tracy Reynolds Level 3 Level 3 (515 points)
    Currently Being Moderated
    Oct 13, 2007 9:39 PM (in response to HomeyCAT)
    HomeyCAT wrote:
    iTunes tells me that it could not find 100 songs and couldn't sync them to my iPod. In my library, these songs have little exclamation marks by them. I clicked on one, and iTunes said it couldn't locate it, and I browsed it myself. It was right in my music folder where all the music is, and it was right where it should be. I clicked on the song, then clicked choose, and the song started playing, and the exclamation mark by it disappeared. But there is no way I can do this 100 times to set my library back on track. Anyone have any tips?


    If the files are still where iTunes put them restarting iTunes will usually solve this. I have also seen the !'s disappear (if they are where they are supposed to be) by adding them to a playlist. Create one for this, you'll delete it later. iTunes will look for them to see if they can be added and the !'s will disappear. Then delete the playlist.

    Did you move or modify the files on the hard drive? If so, that's what broke the link to iTunes.

    Tracy
    PowerMac G3 400MHz, G4 450MHz, G4 733MHz, Mac OS X (10.4.10), 250 GB firewire external HD
  • nysepete Level 1 Level 1 (25 points)
    Currently Being Moderated
    Oct 19, 2007 10:07 AM (in response to Tracy Reynolds)
    hey tracy-
    thanks for the response -- but my problem runs a little deeper...

    here is maybe a better explanation.

    something happened to my itunes and when i opened it - it was totally like a brand new cpu.

    something also happened to the itunes folder - and half the songs were missing.
    but i have them all backed up in a different folder.

    thus i switched my itunes preferences to look for that folder as the itunes library.
    i also reloaded ALL [the massive amounts of detailed info] the song information. [using the old itunes library data file]
    every song has been programmed [so to speak] with my own variation of the track info and equalizers set to each and every song. [something i could never hope to reaccomplish on 20k songs]

    the problem is that i have 1000's and 1000's of !'s next to all the songs b/c the path that itunes takes to find them is based on old information and its looking in the old folder.

    what i woud like to know is how to marry these 2 together so that itunes will recognize the new location of ALL these songs [~15,000] yet keep all the individualized track information.

    hopefully i am being more clear this time with my explanation.

    thanks tracy
    imac G5, Mac OS X (10.4.10), several ipods / 1 powerbook G4 / and 1 PC laptop
  • nysepete Level 1 Level 1 (25 points)
    Currently Being Moderated
    Oct 21, 2007 5:32 PM (in response to nysepete)
    up
    imac G5, Mac OS X (10.4.10), several ipods / 1 powerbook G4 / 1 PC laptop / 2 LaCie 250 gig ex-HDs
  • Tracy Reynolds Level 3 Level 3 (515 points)
    Currently Being Moderated
    Oct 25, 2007 6:32 PM (in response to nysepete)
    Wow, did things really get messed up! Let's see, you have a library with edited info you want to save but the song files can't be found. The files are on your hard drive in a different location than original. Try quiting iTunes and moving the files for one album to the exact folder iTunes thinks they are in. Then relaunch iTunes and see if iTunes can find them. If that works, do that for all the songs that are "missing"

    If that didn't work, try adding one album and relaunch iTunes. See if iTunes can find both songs (the original and the newly added duplicate). iTunes might re-establish the file path for the original song. Then just delete from the library (but not the hard drive!) the newly added duplicates.

    I don't see any easy way to rebuild your library.

    Tracy
    PowerMac G3 400MHz, G4 450MHz, G4 733MHz, Mac OS X (10.4.10), 250 GB firewire external HD
  • Dohany71 Calculating status...
    Currently Being Moderated
    Oct 25, 2007 8:41 PM (in response to HomeyCAT)
    I am having a similar problem, and I can't figure out where it's coming from. The problem is that every time I try to sync my new iPod Classic, more and more music - plus now ALL of my video files and a Ms. Pac Man game I downloaded from the iTunes store - are not playing because "you are not authorized to play these files on this computer". Everything - iTunes, MacBook, and the new iPod - were just fine a few days ago. I am not aware of any new updates to iTunes since last Friday when all was working well, there might have been an update to the software for the iPod itself. But I can't determine where the problem's coming from (software, computer or iPod), and I have no clue how to address this. ALL of the items that I suddenly lack authorization for are ones I purchased from the iTunes store, but what the heck is going on here? I tried resetting the iPod and reloading everything, but I wound up with the same problems. This is VERY frustrating. Any ideas on how to work this out would be appreciated.
    MacBook Pro, Mac OS X (10.4.10), iTunes 7.4.2 (4); 160GB iPod Classic
  • aylars Calculating status...
    Currently Being Moderated
    Oct 25, 2007 10:45 PM (in response to HomeyCAT)
    i am having a similar problem. i have all of my music set to save on my back up because i don't have a enough space on my hard drive. so the first problem i had happen a couple of days ago. i opend my itunes and every song i had in my library was duplicated. i went through and deleted every duplicated song about 1500. then i went into my itunes today and alot of them had a ! next to them, i have this before so i knew if i click on it i could locate it and fix it. i tried but found out it had been deleted from by folder that is on my back up where my itunes folder is. come to find out alot of my songs had just disappeared, whole cd's and just some songs from the cd. weird. so i reimported a cd and replaced the existing files even though they were nowhere to be found and it seem it get rid of the !, however when i went to move the songs back into the playlist the ! came back. so i had to go through the and locate them and this time i was able to locate them in my itunes folder on my back up. so i am worried i might have to reimport most of my cd's plus redownload all of the songs i downloaded from limewire, and then relocate them as well. does anybody have any idea why this happened or an easier way to fix it.
    powerbook, Mac OS X (10.3.9)
  • nysepete Level 1 Level 1 (25 points)
    Currently Being Moderated
    Oct 26, 2007 6:48 AM (in response to aylars)
    oh crap aylars -- i think i know what happened...

    when you had the dupes - you needed to erase one of them.
    one of them was probably the good file - the other was the missing one.
    it sounds a lot like you must have erased the good file and left yourself the missing one by mistake.

    i have done this before - but not on so many songs.

    i bet when it asked you to move the files to the trash -- you probabaly said yes - but that step may have never happened and you'd still have the same problem.

    if that step happened -- you might still have all the files in the trash - which would be a big help for you -- but i dont know.
    i would try a spotlight search first -- for one of the songs - and see if maybe they are all saved somewhere on your HD that you are overlooking before you...

    ...otherwise - it sounds pretty much like you'll have to reimport your music -- and learn the hard way as did i.

    on the bright side -- it only happened to 1500 songs -- and not 15,000
    imac G5, Mac OS X (10.4.10), several ipods / 1 powerbook G4 / 1 PC laptop / 2 LaCie 250 gig ex-HDs
  • nysepete Level 1 Level 1 (25 points)
    Currently Being Moderated
    Oct 26, 2007 6:49 AM (in response to nysepete)
    i am copying this from another thread...
    but this is how i finaly resolved my problem...

    So here is the end result -- if anyone is wondering.

    After getting some bad advice from Applecare -- and what i mean by that is not that they werent trying to be helpful -- they just were out of their league on this one after 3 phone calls and some over 1 hour...

    1: I moved all my song folders onto my back up xHD
    2: i took my back up folder that had what i thought had most of my songs and put it back where i wanted it to be
    3: i then renamed the back up folder to what the old iTunes Music Library folder name was so that the pathway links would be recognized.
    4: I closed iTunes
    5: I reopened iTunes holding down Option
    6: when i was asked if i wanted to choose my library - i did -- and double clicked on my iTunes Library Database File.
    7: It then repopulated all of my iTunes library with ALL -- and i mean ALL -- the proper track information!! hooray for me.
    8: I then put all my tracks in alphabetical order and double clicked on the first one and held down the arrow right button until i scrolled thru every track to see what was properly labelled and what gave me exclamation points.
    9: so now i that i now what is what -- i began to try and play the tracks with exclamtion points so i would be asked by iTunes to locate the songs
    10: because i had previously selected copy all songs to iTunes music folder when adding to library no, really? i had copies of many of these files in the folder i chose and i sought them out -- ONE AT A TIME -- and added them
    11: now i know exactly what i need to go get off the secondary xHD and put in this folder so i can add them using the correct path links
    12: now i closed iTunes and reopened it
    13: repeated step 8 to confirm it all worked
    14: now i can trash all the other folders that had music in them and clear up massive amounts of harddrive space

    not an easy process - and it takes a LONG time
    but at least its done

    15: unclick add copy all songs to iTunes music folder when adding to library so not to have dupes made in the stupid folder i already chose

    voila.
    imac G5, Mac OS X (10.4.10), several ipods / 1 powerbook G4 / 1 PC laptop / 2 LaCie 250 gig ex-HDs

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