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iPod Touch not charging

11087 Views 13 Replies Latest reply: Jan 4, 2008 10:41 PM by Oskin RSS
Josh Chartier Calculating status...
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Oct 14, 2007 11:58 AM
I have a 16gb ipod touch that only will charge when i connect it to my pc with the new cord. the old cord won't work and my wall and car charger wont work. Anyone know why? Should i take it to the apple store to get it replaced?
  • cprail Calculating status...
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    Oct 14, 2007 1:33 PM (in response to Josh Chartier)
    I have the exact same problem with my 8g touch.
    Presario v3110ca/Mac Mini, Windows XP Pro
  • Bob Day Calculating status...
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    Oct 14, 2007 3:21 PM (in response to Josh Chartier)
    I had the same problem with an 8GB week 39 Corinne Rae
    iPod touch. When I returned to the Apple store to ask
    for a replacement, the "Genius" was a little disbelieving,
    but upon checking it out, he verified that it wouldn't
    charge, and gave me a replacement - an 8GB week 39 Macy
    Gray. (Does anyone here know whether there's any
    consistent difference between "Corinne's" and "Macy's"
    of the same week?)
  • C Alcantara Calculating status...
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    Nov 13, 2007 10:35 AM (in response to Josh Chartier)
    I just bought my wife a 16gb touch and we are having the same problem of not charging when connected to the USB power adapter. The touch charges when connected to a laptop and even when we dock it to our Altec Lansing iMotion speaker unit. The power adapter came from the 4th Gen iPod photo but it's also been used to charge a 1st gen Nano and 30gb iPod video without any problems. I've tried the USB cords from the touch, the nano, the iPod video, and the cord that came from that iPod photo but nothing does the trick for the Touch. It strikes me as odd that the one place it should work, Apple's own power adapter, doesn't seem to do the trick. Does anyone know if Apple changed something in the touch? or will this be the first iPod that we've had to take back to the Apple store for exchange? Any answers would be greatly appreciated.
    20" iMac, 2.16 ghz, 2gb Ram,, Mac OS X (10.4.10), 30gb Video iPod
  • oSDo Calculating status...
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    Nov 15, 2007 1:40 PM (in response to C Alcantara)
    Same problem for me with my 16gb Touch. Charges fine on my PC but won't charge using either of my two USB car chargers. I've used both the new touch cable and the cable from my Nano. My nano charges using either cable.

    Has anyone else had this problem? Should I take my Touch back to the Apple Store?
  • Level 6 Level 6 (11,035 points)
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    Nov 15, 2007 2:45 PM (in response to oSDo)
    Just discovered this problem after plugging my touch in after using it for the better part of a full day.

    16GB here

    Message was edited by: One4SmoothJazz
    Sony Vaio, Windows XP, Soon to go Mac!
  • vivekhurry Calculating status...
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    Nov 25, 2007 5:40 AM (in response to Merged Content 1)
    And another one here with the same problem - 16Gb iPod Touch not charging via an Apple USB adapter and three different cables but it charges just fine on my Macbook Pro. Tres weird!

    Apple can you help?
    Macbook Pro, iMac, iPod Touch, Mac OS X (10.4.11)
  • jdreq Calculating status...
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    Nov 25, 2007 6:04 AM (in response to Josh Chartier)
    I never had this problem. I'm using my old belkin car charger and it works fine for me. I wonder why you guys are experiencing this.
    Compaq, Windows Vista, Ipod Touch 16GB, Shure E4c, Creative EP-630
  • dekitio Calculating status...
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    Nov 25, 2007 6:31 AM (in response to Josh Chartier)
    I have the same problem but i think we can do anything. We can only return it to apple.
  • david.esquivel Calculating status...
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    Nov 27, 2007 9:10 PM (in response to Josh Chartier)
    Same problem here (ipod touch 16G), i have 3 different chargers: 1 from apple and 2 from belkin, none of this working, ***?

    *I believe apple want us to buy a NEW charger with our new fancy ipod touch*

    what do you think?
    toshiba :(, Windows XP Pro, and ubuntu :)
  • Level 6 Level 6 (11,035 points)
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    Nov 29, 2007 8:19 AM (in response to david.esquivel)
    I also had problems charging my 16GB touch using multiple chargers.

    After picking up an Apple Charger ($24.95)I noticed it seems to work best if you have it directly plugged into the wall outlet.

    Charging from a powerstrip proved unsuccessful with all my chargers. Not sure what the difference could be. My 5th Gen iPod Video charges anywhere it's plugged in. Mystery?
    Sony Vaio, Windows XP, Waiting for a Macbook
  • romeboards Calculating status...
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    Nov 29, 2007 7:07 PM (in response to Josh Chartier)
    I'm pretty sure this is the solution, it worked perfectly for me...the problem is that the plug does not exactly fit the touch, where the connectors don't line up. What i do is plug in in and wrap the cord up and around the top of the ipod screen tightly, so if you were to look at the ipod directly the power cord would be crossing straight over the screen vertically with no slack, making sure the plug doesnt come out. Ill usually loop it around so i dont have to hold onto it. Hopefully this will work for some, it worked for me.

    Message was edited by: romeboards

    Message was edited by: romeboards
    PC, Windows XP
  • aristheo Calculating status...
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    Dec 25, 2007 1:54 AM (in response to dekitio)
    Same issue here. It was actually partially charging before until I upgraded the firmware on my 8GB iPod Touch. Now I really regret upgrading the firmware. I refuse to buy a charger that should have been included for the price I paid for it. I sent a feedback using this link: http://www.apple.com/feedback/ipod.html. I suggest everyone to do the same. If we get enough to complain, maybe they'll fix this issue in the future.
    Windows XP
  • Oskin Calculating status...
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    Jan 4, 2008 10:41 PM (in response to Josh Chartier)
    I bought a iW270 travel charger after PC World advised me that it would charge my ipod touch (16gb)
    I works fine with my ipod classic, nano 2g & nano 1g but the ipod touch keeps jumping from charging to fully charged mode.
    Is this normal?
    HP, Windows Vista

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