Voicemail will not download?

Question

Level 1

5 points

Voicemail will not download?

I keep trying to listen to a voicemail, but it doesn't seem to be downloading completely. I'll get part of the way thru and it'll just stop, as if it hasn't finished loading. Sometimes I'll get a quarter of the way through...sometimes halfway through...but I've yet to hear the whole message.

What's going on and how can I fix it?

MacBook Pro, Mac OS X (10.4.10)

Posted on Oct 15, 2007 3:56 PM

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Answer 1

Cinemagic

Level 2

165 points

Oct 15, 2007 4:07 PM in response to MarceePauff

It might be an AT&T problem. I have had Voicemails not download or get other messages. But within a day at the most (usually within an hour or so), it all downloads fine. If it persists, I'd suggest contacting AT&T first to see if there is a problem with your e-mail system.. They may need to reset it on their end. If that doesn't do the trick, you can always do a restore on your iPhone. If both of these don't work, then a trip to the Apple store might be in order.

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Answer 2

MarceePauff Author

Level 1

5 points

Oct 15, 2007 4:51 PM in response to Cinemagic

It's been a few hours. It's odd, I'm getting all my emails - but when I try to listen to this message, it spins and spins and spins... and when it finally starts playing, it keeps stopping at odd intervals... 11 seconds in. 20 seconds in. The whole message is supposedly a minute and 3 seconds. I can rewind (slide the slider back to the beginning) but I can't move forward (right now, past 11 seconds).

I've already tried shutting down and restarting...and I guess I will try a restore when I get home.

sigh

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