5 Replies Latest reply: Oct 17, 2007 2:52 PM by Lawrence Finch
Joelmm Level 1 Level 1 (0 points)
I am having problems logging on to the internet. I keep getting server not responding messages. I've had my iphone for a month now and this is the first time this has happened. I am getting reception: edge and full bars. Does it have anything to do w/ vpn network?

powerbook g4, iphone
  • will2b Level 2 Level 2 (270 points)
    VPN: virtual private network...I think business use it because it's a more secure network. I don't think you need that. Were you ever able to access the internet without using Edge? Have you checked your network settings?
  • Nathan C Level 5 Level 5 (6,260 points)
    joelmm,

    If you have enabled VPN, and aren't using VPN, then it could cause that error message.

    VPNs are encrypted connections into a network, usually not normally accessible to the internet. For example to access work machines behind a firewall.

    Hope this helps,

    Nathan C.
  • Joelmm Level 1 Level 1 (0 points)
    I've never used the wi-fi connection. But the network settings only offer the wi-fi option and the vpn one. Is there a place to check the settings for edge?
  • will2b Level 2 Level 2 (270 points)
    I think edge works anytime, althought you can turn it off. You should be using wi-fi. Go into settings and turn it on. Turn VPN off, if you haven't already.
  • Lawrence Finch Level 7 Level 7 (28,835 points)
    VPN (Virtual Private Network) is a "tunneling" protocol that connects the iPhone directly to a corporate internal network by creating an encrypted connection between the device and the internal network. If VPN is enabled all access is through the remote network; the iPhone cannot access the Internet except as allowed by the internal network. So essentially all communications goes first to the internal network, then back out to the Internet. If you turn on VPN and you are not connected to a remote network it will essentially mean you cannot access the internet.