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Question mark appears on Quicktime icon

Hi, recently formatted the hardrive on the computer, but ever since redownloading the latest Apple quicktime (7.2) have noticed that although most websites display and play fine, on some the quicktime icon has a question mark over it and doesnt play atall, or in other cases turns into a small black box that goes dead when your prompted to press it to activate Quicktime. Hope that makes sense and someone might have a suggestion to fix it. Cheers

AMD Athlon XP 2600, Windows XP

Posted on Oct 18, 2007 6:14 PM

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Posted on Oct 18, 2007 6:31 PM

Those files that display that icon are probably Flash video formats and the flash Player browser plug-in should open them and not QuickTime.
QuickTime Control Panel / Browser tab / MIME Settings button
Under Miscellaneous remove the check mark for Flash Video
Quit and relaunch your browser and try the Web page again.
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Question marked as Best reply

Oct 18, 2007 6:31 PM in response to harris45

Those files that display that icon are probably Flash video formats and the flash Player browser plug-in should open them and not QuickTime.
QuickTime Control Panel / Browser tab / MIME Settings button
Under Miscellaneous remove the check mark for Flash Video
Quit and relaunch your browser and try the Web page again.

Oct 31, 2007 2:54 AM in response to Deshai

Hi Guys,

Did anyone find a solution to this? I've found that on a PC which is happy to play MPEG1s, Sorrenson etc.. in the Quicktime plugin won't play H.264s (I get the ? of death) - Can I find what error is causing this somewhere?

I've re-installed twice but to no avail, I can play the H.264 file if I first download it but not in the browser (IE6/Mozilla 1.7.13/Firefox 2.0.0.7)

Out of around 150 computers this has only occurred on 2 (unfortunately one in upper management).

I've got hold of one of them and would be open to any ideas (except re-installing the OS)

Thanks,

Tristan.

Oct 31, 2007 3:20 AM in response to Tcrichton

It seems that on some PCs Quicktime can handle source URLs with spaces, and on others it can handle MPEG1s with spaces in the source URL, but not H.264s with spaces in the URL.

This completely puzzles me, why does it work with MPEG1s but not H264s?

To re-iterate, one of my PCs will happily play all embedded quicktimes, with or without spaces in the URL, the other will play MPEG1s and H.264s if there are no spaces in the URL, and will play MPEG1s but not H264s with spaces...

Fix: Remove spaces from H.264 URLs as this makes no sense to me...

Question mark appears on Quicktime icon

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