Why there is no support for Vista x64 ?

Hi,
i just upraded all my windows boxes to Vista x64. I need the 64-bit Edition to use more than 3GB RAM for A/V applications. RAM is cheap!

And I just discovered that im not able to sync my ipod touch nor my iphone. In both cases, itunes says to both devices "iphone" (also to the ipod touch).

Windows XP x64 i can understand that, but with Vista it is a toally differend picture. Many people and and companys direct start with Vista with 64bit only.

Does that mean i can trash my iphone, ipod touch and nano?

Sad.

Any workaround till Apple awakes?

Thanks,
Greetings,
MP

Posted on Oct 19, 2007 11:15 AM

Reply
14 replies

Oct 22, 2007 1:16 PM in response to Timmy Y

Timmy Y wrote:
Apple's been awake -- Vista 64 has not been listed in the system requirements for the iPod Touch and iPhone from day one. I assume it'll eventually come, but not now.


That is not true.

Apple says Windows Vista - NOT Windows Vista x32!

All "supported" Vista Versions from the List are x32 AND x64 availible. As long they say that you can use your iphone/ipod with Vista, without any remarks, any exclusions, they lie to the customers.

They say i can use the ipod/iphone with Vista.

That is not true. Apple has NO VISTA support for the ipod/iphone, only some very special (and not explicit named) x32 bit Editions of Vista installation are able to sync the ipod / iphone.

With all other Vista versions you are not even able to active you ipod / iphone!

Greetings,
MP

Oct 22, 2007 4:28 PM in response to Spazalot

Huh?

I'm not defending Apple at all.
The original poster posted misinformation (as you have done). I was simply correcting it.

If you send an email to the link you posted, you will not get support or receive a response.
(again, correcting a windows user)

You seem to know exactly what Apple is thinking and doing.
"Apple isn't awake on the Windows side because they don't care"
If they don't care, how come there is iTunes for Windows? How come there are forums for Windows users?

Perhaps because you really have no idea.
But then again, look at your name.

Oct 23, 2007 8:29 AM in response to Chris CA

The original poster posted misinformation (as you have done). I was simply correcting it.


*THE IPHONE AND IPOD TOUCH DOES NOT SUPPORT84 VISTA!*

That is true. *You are posting misinformation.* Only some very special Vista versions, Vista x32 is supportet. There is no remark on the Apple pages that only some very special Vista versions are supportet. All versions of Vista that Apple are listed in the tech specs are available as x32 and x64 installations.

Greetings,
MP

Message was edited by: mpp_paepcke

Message was edited by: mpp_paepcke

Oct 23, 2007 8:45 AM in response to mpp_paepcke

Please pay attention.

What "misinformation" have I posted?

Timmy Y wrote that Vista x64 is not listed in the requirements.
You wrote, "That is not true".

Again, yes, it is true. Vista x64 is not & has not been listed in requirements.
Yes, it does list only Vista, without qualifying that.

I would not call Vista32 "very special versions" since likely +80% of people will use Vista x32.

Oct 23, 2007 9:05 AM in response to mpp_paepcke

Your Windows Vista installation doesn't have to be 'very special' to activate or sync your iPhone/iPod touch. *That is were YOU are mis-informed*. *Windows Vista x32 bit is not 'very special', or 'rare', it's available just as much as the x64 bit version to buy on shop shelves.* If you bought the wrong version, thats your fault, not Apple's. If you looked at the specification on Apple's website and assumed Windows Vista x64 was supported, thats your fault, not Apple's. Can you see where this is going? - OK, so Apple does state 'Windows Vista' generically is supported, and they are either mis-informed themselves, or they expect customers buying Apple products to understand that x64 versions of operating systems stated are excluded automatically without the need for statement on the products packaging. Thats a matter to take up with trading standards if you so wish, but I certainly don't think Apple have decieved or mis-led its customers just to seal a sale. how would that benefit Apple in the long-run? - You find out it doesn't work with your system, you take the product back for a refund. - Apple loses.

I do agree with you, the specifications on the box should be changed if it indeed doesn't work with Windows Vista x64. Maybe Apple were trying to aim the product at the less-technological market as well as the technological, and found it was easier to state Windows Vista than break it down into confusing bit versions.

I don't know. Either way, Apple have to sort that packaging out. Fortunatley, I am technologically-minded, and did check and research I had all the system requirements clearly stated on Apples website, *before I went out and blew $400* on my new gadget. I'm running Windows vista x32, and activation was a dream.

R-Fly

Oct 23, 2007 9:28 AM in response to razorianfly

I too bought an ipod touch on the basis that it 'works with Vista' only to find i can't even switch it on as i'm running Vista 64 bit.

I think Apple has messed up here by only saying 'works with Vista'...and trading standards seems to agree. I reported them last week, and have just received word today that they have written to Apple, and that the Apple have passed this to their legal department. Trading Standards are pushing for Apple to release a 64 bit patch as soon as possible. Fingers crossed they will now get their act together.

Oct 23, 2007 9:52 AM in response to Woolgie

Not to cause offense, but with Windows Vista's track record of working with perhiberials which are plugged into it, you bought your £270/£200 iPod based on 'It works with Vista'?

Mcirsoft said Windows Vista would work with any computer/laptop labelled 'Vista Ready'. It Didn't. I brought my copy home after paying £220, and I couldn't access the Aero interface, Why? - because I had the wrong Graphics card - something which wasn't on the specification (GFX card type required).

People have to understand, OK, yes, I agree Apple may have slipped up, and YES, as I said it's a matter to take up with trading standards which i'm glad you have. But regardless to this, people should learn to research and find out whether they have the hardware compatible with high-priced devices before going out and buying them.

As I said. If you bought the product presuming the statement on the back on the box labelled 'Windows Vista Required' included the x64 bit version of the operating system, then that is no-one else's fault but your own (and i'm not just talking to you now Woolgie), i'm talking to everyone who bought the device, under the impression. And Yes, you could say Apple put you under that impression, but at the end of the day, you didn't research. A couple of simple Google searches would of told you Apple currently, and have never had support for x64 bit operating systems. Thats just the way it's been, forever.

I do feel sorry for those people who brought thier gadgets home and realised this after their purchase, but you DO have an option to return for a full refund until x64 (if it ever) is supported by Apple. Apple is not in the wrong here.

To be fair Trading standards look for a fight. That's what they are there for.

R-Fly

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Why there is no support for Vista x64 ?

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