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MacBook Pro keeps shocking me

Recently, my MacBook Pro has been shocking me (on the right side at the bottom). This is the third time it's happened during the weekend. Has only happened to me two other times (I don't remember when).

Any suggestions on what I can do?

Windows XP

Posted on Oct 22, 2007 12:57 PM

Reply
15 replies

Oct 22, 2007 1:20 PM in response to Jessica Lares

I've heard the MacBook Pros are not well grounded. While using the two-prong (and sometimes three-prong) plugs on the power adapter, the MacBook is actually grounded on through its aluminum chassis. It doesn't take a Mac Genius to tell you that this is a prime situation for electrical shock. Some people on this forum report using the three-prong extension cord with the power adapter reduces or solves the problem entirely.

I've been shocked before when using my plastic Alienware laptop. It's no surprise that the thing hardly turns on anymore. Me thinks the power supply went bad...

Oct 23, 2007 5:03 AM in response to Jessica Lares

It's normal. Use your MBP on battery only and it won't be a problem. The 3 wire power cord carries building ground (earth) to the power adapter. There are 5 connections in the magsafe connector. Two are for the DC voltage, two are for the DC ground and the center is for the LED in the magsafe. The only possibility for building ground would be the metal frame of the magsafe connector. A measurement with an ohmeter indicates that it is not connected to building ground. You can only feel the tingle when making a light contact with the case. If you keep one hand in constant contact with the MBP, you won't feel it.

Oct 23, 2007 12:29 PM in response to Jessica Lares

Same issue for my old laptop. About the same time it started having flaky power issues, it started shocking me. I would suggest taking your laptop into an Apple store. They probably won't get the same result, just because things never go wrong when you actually want them to. 😉 At least they may take it for a few days to run some tests. It couldn't hurt, since I don't care what anybody says: under normal conditions a notebook or any computer should NEVER shock you!

Dec 27, 2007 5:19 PM in response to Mike Cuenca

You think thats a bad shock, you should feel 220 volts overseas. I travel internationally and have had some uber shocks on the left side between the horizontal and vertical surfaces. This is while using the 3 prong extension plug, with ground.
I've also been to some shady internet cafe's in the middle east that are 220v with no ground, just the middle two and its is quite a shock.

Dec 30, 2007 11:46 AM in response to Jessica Lares

thats your issue probably. the casing should not transfer electricity because it is anodized aluminum (properly anodized layers are perfect or next to perfect insulators), if the layer is chipping off it was not finished properly and i would call apple about that (unless you scratched it and then it started to chip then you caused it to corode below the anodized layer). the layer can scratch off but if it flakes off that is a defect in material (or a very bad scratch and exposure) because anodizing is not a coating but a changing of the top layer of the metal.

now hat i think about it i did get one shock a while a go but it was from where the casings meet where the little rubber edging is and i wants totally sure it was a shock at first, but the chair i was sitting in crates a lot of static so i didnt think much of it

-matt

Jan 7, 2008 8:18 AM in response to Mike Cuenca

I am having the exact experience Mike describes. It feels like a pinch and it happens to both wrists along the bottom edge of the horizontal surface near the gray plastic strip. Since it is happening both where the coating is wearing and where it hasn't I don't think it's a result of the aluminum coating - or whatever it is - wearing away.

When this is happening I also notice there is a low-level vibration through the entire case.

Jan 16, 2008 8:19 AM in response to Jessica Lares

No offense meant, but how can it be 'normal' to act as grounds for our MacBooks? Some have suggested that using the three-prong extension cord solves the problem, but not for me. My MacBook still shocks me using the three-prong AND it's plugged into a surge protector. AND there's no problem with the wiring in my office.

Having put up with clattering fans, a whining CD drive and a sound like a jet taking off whenever I do anything processor intensive, this is the last straw. I'm very unhappy with my MacBook Pro (first generation). IMHO it's a faulty piece of hardware and Apple should replace it. Though I'm a fan of the OS, I'm no fan of MacBook Pros.

Jan 16, 2008 8:30 AM in response to dhirschi

the shocking is an issue but i really wonder how much it is the machine vs the user building up static. i have gotten shocked as well but it was only a few times and it happened with in about the same week and then since then no shocks really so maybe it is something else. but i will say i never noticed having it with my powerbook.

the loud fans and loud cd drive do not seem much different than my power book was, maybe the fans are a little louder but the computer does run hotter than my powerbook did

-matt

MacBook Pro keeps shocking me

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