Condensation Under the Screen

Over the past few weeks I have been getting a build up of condensation on the right side of the screen, along the edge.
It started off as one tiny drop, and now there are about 8 or 9. They are highly visible and VERY annoying, especially if the screen is of a white color at the time.
I baby that phone, I've had it since day one, and there is not a scratch on it. I know it is not something that I have done.

Did anybody else encounter this problem? And also, do you think that it would be something that is covered by the warranty?

Thank You

15' MacBookPro and 17' PowerBook G4, Mac OS X (10.4.10)

Posted on Oct 23, 2007 9:00 AM

Reply
19 replies

Oct 23, 2007 9:04 AM in response to Ansuz82

Thanks for the swift reply.

Nope. It has NEVER been dropped. The thing looks like it just came off the assembly line!
If I would know how to post a picture of it, I would take one really quick to show you how it looks like.

I got the first bubble about a week ago, while home in Dallas. Over the best three weeks I have been in Miami with my job, and the humid atmosphere of Florida has accelerated that process exponentially.

Oct 23, 2007 9:08 AM in response to SLRdude

Yes, take it in. They'll be albe to look at it and know if it's your fault. I don't think you'll have a problem getting them to replace it. I mean if you had dropped it into water (no I'm not pointing fingers), there would be other things pointing to that end. Plus most people who've complained of a waterlogged phone have said it didn't work. Condensation is most likely the result of a bad seal somwhere in the phone.

Oct 23, 2007 9:13 AM in response to LadyAdun

Thanks again.
Something WILL go wrong at some point in time. If the screen is white, and you look at it from the right angle, you can see a slight "yellowing" off the screen's surface, almost like a faint burnt color. And it only covers the general area below the condensation spots.

Since I am in FL and not home, I do not have my box, receipt or anything. Don't even know where the Apple store is around here LOL.

I just hope that they will help me out.

Oct 23, 2007 9:28 AM in response to Ansuz82

It is not a dead pixel issue.
100% condensation. Not only it is too round, and not consistent with the size of the pixels, but also, the dots are clearly in between the LCD panel and the protective glass on top.
And where the dots have dried out, there are just black circles outlining the original location of the drop.

Am I really the first one to report this? That makes me feel special haha.

Oct 23, 2007 9:40 AM in response to LadyAdun

The Fort Lauderdale store is about 10 miles from me so I'm going to run up there really quick.
Maybe I should try to get a better pic of the screen so you guys can see how nearly half of the right sie is affected. It would be great if I could somehow capture the "yellowing" of the screen that occurs below the condensation spots. It is really annoying and the yellow is visible everytime something light in color is displayed on the screen.

I will post an update with the store's resolution to the issue.
If they don't swap it on the spot I will have to wait until I get back to Dallas next week, but this humid Florida climate has accelerated the process severely. No telling how many more I will get by the end of the week when I finally get home.

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Condensation Under the Screen

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