Server showing "failed" in Network Diagnostic

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Server showing "failed" in Network Diagnostic

Up until this past Monday (10.22) I was able to print from MacBook with my HP printer connected to my Airport Extreme. Now I receive the following message:

Unable to connect to printer (retrying in 30 seconds): Operation timed out.

Then when I click on HP Officejet -> Printer ->Network Diagnostic I see that everything is green lit with the exception of "Server" which is saying failed and I get this message:

Network Diagnostic was able to connect to the Internet, but not to the server "HP Officejet J5700 series. pdl-datastream.tcp.local.". This could be caused by problems with the server, or an Internet problem between computer and server.

I've done the unplugging Aiport and Printer, deleting and reinstalling System Preferences. I need other suggestions please.

MacBook Pro, Mac OS X (10.4.10)

Posted on Oct 25, 2007 7:44 AM

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Answer 1

Best reply

TerryH07

Level 1

10 points

Oct 25, 2007 9:46 PM in response to DJChris

Do not know when my troubles started but I too have a similar network diagnostic message:

Network Diagnostics was able to connect to the Internet, but not to the server "Airport i860. riousbprint.tcp.local.". This could be caused by problems with the server, or an Internet problem between computer and server.

I too have done the unplugging Airport Extreme (old), made sure all the software/firmware was updated and confirmed the printer worked connected directly to my iMac. (Firmware 5.7, Wireless Security WPA2 Personal, Fixed IP Address)

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Answer 2

Nov 8, 2007 4:29 PM in response to DJChris

I am afaid this isn't an answer but I have never been able to get my HP DEskjet 4260 to print through the extreme base station from either of my 2 Macs, 1 i Mac and a macbook running Tiger. I think it might be something with the HP Drivers for Mac because on the same network i have set up a Windows laptop which prints perfectly well using Bonjour. I get the same error message and hen you check network diagostics through the printer menu it shows a red server failed indication. It can't seem to establish a connection to the printer.

I have done all the checks and changes recommended by Apple Tech Support and they have no idea. They were going to get back to me but never did. The fact that it works perfectly well with Windows is a bit ironic! I am going to try HP tech support next!!

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Answer 3

TerryH07

Level 1

10 points

Nov 25, 2007 7:47 AM in response to DJChris

Silly me, months ago I had setup a status IP for the wireless network. Evidently, even though it was on a different subnet (xxx.xxx.1.2 instead of xxx.xxx.0.xxx) it worked fine. That is until I had to reset the network.

Today I had the wireless network IP setup by DHCP automatically. Wonder of wonders, the printer is now alive and will print.

Check your settings and see if this will help.

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