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wired keyboard problems

2128 Views 6 Replies Latest reply: Nov 29, 2007 8:48 PM by George F RSS
frizzymane Calculating status...
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Oct 25, 2007 8:34 AM
I am using a non apple wired keyboard, when the computer goes to sleep and is awakened, it does not recognize the keyboard. I have to shutdown then power up the unit to find the keyboard. Any ideas and will an apple keyboard fix this problem?
mac mini, Mac OS X (10.4.10)
  • Douglas McLaughlin Level 9 Level 9 (63,735 points)
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    Oct 25, 2007 11:46 AM (in response to frizzymane)
    Welcome to the Apple Discussions!

    What kind of keyboard do you have? Maybe someone else with the same model can share their experience?

    -Doug
    2GHz Intel iMac 1GB RAM, 500GB HD Super Drive / 2GHz BlackBook 2GB RAM, 250GB HD, Mac OS X (10.4.10), AirPort Express / EyeTV Hybrid / 40GB iPod photo 8GB iPod nano (3G)
  • Douglas McLaughlin Level 9 Level 9 (63,735 points)
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    Oct 26, 2007 9:51 AM (in response to frizzymane)
    You shouldn't HAVE to use an Apple keyboard. But, depending on the third party manufacturer, there may be some incompatibilities. At my work, we have about 50 people using KVM switches between various Macs (G4, G5 and Intel) and all sorts of PCs and PC keyboards (HP, Dell and other non-PC manufacturers). I can't remember any specific trouble like that for them. That's why I was wondering which model it was. It would be helpful for people who come here searching for similar problems to know exactly which model you had.

    -Doug
    2GHz Intel iMac 1GB RAM, 500GB HD Super Drive / 2GHz BlackBook 2GB RAM, 250GB HD, Mac OS X (10.4.10), AirPort Express / EyeTV Hybrid / 40GB iPod photo 8GB iPod nano (3G)
  • George F Calculating status...
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    Nov 24, 2007 8:35 PM (in response to Douglas McLaughlin)
    I'm having the same problem. I'm using a generic wired ANSI keyboard (Best Buy's Dynex brand) and it works fine except that it goes completely dead every time the computer goes to sleep. Briefly unplugging the USB cable immediately gets it working again, so at least I don't have to reboot the computer. But the recurring problem is getting annoying and eventually I will have worn out one of the USB ports on the mini.
    Intel Mini, Mac OS X (10.4.11)
  • Andrew Penner Level 4 Level 4 (1,005 points)
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    Nov 29, 2007 5:06 PM (in response to George F)
    This question would also apply to the original poster, but did your keyboard come with any software? Some third-party keyboards (ie. Logitech) do have installers for the Mac OS, and while the keyboard performs fine under normal circumstances, you have to install the software to get the full benefit of the keyboard's features.

    Andrew Penner
    15" G4 PowerBook (1.33 GHz, 1 GB RAM), Mac OS X (10.5)
  • George F Level 1 Level 1 (0 points)
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    Nov 29, 2007 8:48 PM (in response to Andrew Penner)
    No, the Dynex DX-WKBD does not come with any software.

    My first guess as to what's happening is that when the computer enters the power-conserving sleep mode, it sends a signal to the processor in the keyboard to turn off as well. But when the computer wakes up and sends a signal to the keyboard to wake up, that signal is not understood and the keyboard remains asleep.

    However, I then realized that pressing any key is one of the ways to wake up the computer, which wouldn't work if the keyboard was getting shut down.
    mini, Mac OS X (10.4.11)

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