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The tech folks at Apple knew that APE and APE-haxies would block successful installation of Leopard using the Upgrade option. Of course they did. Are we to believe that their testers never used Fruit Menu or WindowShade or any APE feature, and they never ran into this? Clearly word doesn't always get relayed from the tech lab to the public information office.
Since Upgrade is the default method unless deliberately changed to Archive & Install or Erase & Install, it would have been appropriate and easy for Apple to warn people either to get rid of APE or do NOT use the default install choice of Upgrade. I'm glad they have now posted a KnowledgeBase article, a few days too late for early adopters.
It's been a long weekend. I wish I had read these forums before I started my upgrade Friday night. I, too, was a victim of the (and I can't believe I'm typing this) Blue Screen of Death. I first tried the boot into single user mode and delete the files tip, but that didn't seem to help. Thanks to these forums I was able to boot to the DVD and run an Archive/Install, which worked.
I now have Leopard up and running, but I'm having other issues. My external USB HDD won't mount, flash stopped working in Safari (I just get a dead QuickTime logo) and who knows what else. I'll have to start down the same path I used to have to do when I was a Windows user, methodically plug in all my peripherals to see what works and run every program I have and to start fixing and researching all the issues that pop up.
I can't believe this is Apple. What the ****.
Thanks for the tip. Although your specific instructions didn't fix the BSoD for me, it did lead me down a corrective path. I found the following directories (containing various files) on my system and once the directories were removed, the machine booted fine:
/Library/Application Enhancers/LCC Scroll Enhancer.ape/...
BTW - the LCC Scroll Enhancer.ape was from Logitech for their MX-500 scroll wheel mouse.
What you fail to understand is that, it is not apples responsibility to make sure all your third party programs work. If you have that modifys the OS or the fuctionality of it. Then you run into problems like this.
I can probably say it is safe to assume that the apple developers in the labs dont have APE or whatever else is causing this problem installed on their Apple owned and provided work stations.
I can not stop laughing. I think I peed my pants. YOu are right 24 hours of ****. Thats why I wait and watch the discussions, and stare at my Leopard box. I have, as has many been down your road before. And as sad and uncalled for as it is. This is the best laugh I had all week. My 3 legged cat and 3 legged dog, just came hopping to my Mac room are staring at me wondering why I am making so much freakin noise. Thank you Paperscience, Ileen
I had this too! Just found this thread now my macbook is all re-installed.
Wish I hadn't gone off and upgraded straight away on friday night. Wasted the whole weekend re-installing all my apps as I went for the format option thinking it was some of my development tools causing it to hang.
** Could it be the family pack DVD? **
Seems to be a common thread amongst these posts. Mine was the family pack version too.
Message was edited by: bertie_uk
Spinning nasty solved with Archive & Install!!
I made three complete installs before reluctantly using Archive & Install. At this time there does not appear to be anything in my Previous System folder that I need to copy to the need set-up. My only problem is that my administrator password does not work and I have not got a clue how to get into some of the locked features such as Time Machine
Family Pack version (is there an actual difference?)
Installed (Upgrade install) very apple-like (it just worked) on our mackbook.
The the 24" iMac was a slighty different story.
First "problem" was the lack of any destination drive. Waiting solved the problem. (More than 5 minutes, less than 10).
+No indication that waiting was the proper thing to be doing. Had I been given a visual (or documented) warning/indication that it might take a while, I would have waited rather than worried!+
First hurdle fixed itself. Installation seemed to be going great. Then the blue screen. Logged onto discussions here, and discovered I was not alone.
I again waited (side effect of reading discussions on macbook!). After I while I noticed blue flashed to a slightly darker shade.... and a few minutes later back to the lighter shade.... then back to the darker WITH A SPINNER this time! (It might have changed shades more than this, un-noticed by me).
It wasn't stuck, just extremely not fast!
After almost an hour, I got tired of staring at the screen, looking for other subtle changes --- so I went to bed.
Woke up and Leopard was installed and working fine (as far as I know).
Afterwards, I did look for instances of the other "problem" files attributed to the blue screen. I could find no evidence of APE, or any of the others listed.
This is what apple suggest...
Mac OS X 10.5: "Blue screen" appears after installing Leopard and restarting
Issue or symptom
After completing an upgrade installation of Leopard and restarting the computer, a "blue screen" may appear for an extended period of time.
* Mac OS X 10.5 Leopard
You may have third-party "enhancement" software installed that does not work with Mac OS X 10.5 Leopard. Use one of these solutions.
Solution 1: Reinstall Leopard (recommended)
It may be necessary to perform an Archive and Install installation of Leopard. Archive and Install moves your existing Mac OS X system files to a folder named Previous System, and then installs a new copy of Mac OS X on the selected volume. Mac OS X–installed applications, such as Address Book and Safari, are archived, and new versions are installed in the Applications folder. Applications, plug-ins, and other software may have to be reinstalled after an "Archive and Install." This is covered on page 7 of the Install & Setup Guide included on the Leopard DVD.
You will probably want to check "Preserve user and network settings" when starting the installation.
Note: After installation, verify each third-party software product is compatible with Leopard before reinstalling it, especially any application "enhancement" software.
Solution 2: Use the command line (advanced) to remove application enhancement software
Try this solution if you are comfortable using Terminal and have certain application enhancement installed. The software may be removed following the below steps:
1. Start up in single-user mode by holding Command-S after restarting the computer.
2. Execute these commands, each on a single line:
/sbin/fsck -fy /
/sbin/mount -uw /
3. Execute these commands, each on a single line. Important: Type each command carefully, misuse of the rm command may damage other files.
rm -rf /Library/PreferencePanes/Application\ Enhancer.prefpane
rm -rf /Library/Frameworks/ApplicationEnhancer.framework
rm -rf /System/Library/SystemConfiguration/ApplicationEnhancer.bundle
rm -rf /Library/Preferences/com.unsanity.ape.plist
4. Restart normally.
5. If the issue persists, use solution 1 above instead.
This document will be updated as more information becomes available.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.
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Thanks for your info. I opted to connect my 17" PowerBook in target mode to my son's iBook, then do an "Application Enhancer" seek and destroy. I said a little prayer and rebooted. Leopard is running great!
I struggled with this all Friday evening and finally found this thread at 3 am. By 3:30 am all was good. So... this thank-you is a little late but heart-felt.
I've been a die-hard Mac guy for about 17 years now and I can honestly say that Mac people are without a doubt the best!
As already stated above Apple has no responsibility to ensure that third party programs work properly. I'm sure they test extensively with programs from major vendors such as Adobe and Microsoft but smaller/obscure developers like Unsanity should test their software (old and new) for compatibility issues and warn their customers. Even as I write this they have no visible warning to customers who might be upgrading to Leopard. Mozilla had the foresight to release a Leopard compatibility update of Firefox before release, and their software is free. It's pretty well known that APE is a hack. Most knowledgeable users know to stay away from APE. I once used ShapeShifter but I doubt I'll be installing it even after they get a Leopard compatible version out. It's just not worth the trouble.