can't restore ipod nano

Question

Level 1

8 points

can't restore ipod nano

everytime i try to plug my nano into the computer, iTunes pops up, and then a small box appears saying i have to restore it using some type of software, the only problem is it wont let me restore it because the ipod never pops up in the left tab of iTunes where it should. if anyone has any suggestions or knows how to fix it, pleaseeeeee help

dell, Windows XP

Posted on Oct 26, 2007 6:03 AM

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Answer 1

jessief

Level 1

0 points

Oct 26, 2007 11:36 AM in response to AE6790

I'm having sort of the same problem with mine. When I plug it in, a screen pops up that says my ipod is in recovery mode and needs to be restored. When I try to restore it, it gets about half way through then says an unknown error occurred and everything closes out. Did you ever find any help for your problem?

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Answer 2

Oct 26, 2007 6:13 PM in response to jessief

Having same issue - Half the time, Itunes doe not recognize that my ipod is connected. when it does see it, it asks me to do a restore, I then try, the restoring bar freezes and then I get an error message, Error #1148

Anybody out there could help us all???? Thank you

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Answer 3

AE6790 Author

Level 1

8 points

Oct 27, 2007 8:23 PM in response to jessief

i tried putting my ipod into disk mode but it still didn't work. when i plug it in, it says 'use the ipod software updater application to restore to factory settings' and i have no idea what that is..

if you want to try putting it into disk mode heres the link ot help: http://www.info.apple.com/kbnum/n60983

maybe it will work for you guys.

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Answer 4

AE6790 Author

Level 1

8 points

Oct 27, 2007 8:40 PM in response to AE6790

one of the other forums on here posted some advice and i followed it and it worked! it showed up in itunes and i didnt even have to restore it, it acts like it does when you plug a new ipod into the computer..try it!

*connect it to your computer, and in Device Manager or My Computer right click on it, select disk management, and format it (FAT32, not a quick format) then Restore it in iTunes.*

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