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DVD Not Recognized

My MacBook Pro will not recognize the installation disc. It just spits it back out. Any fixes other than returning the disc?

MacBook Pro 2.16 GHz Intel Core 2 Duo, Mac OS X (10.4.10)

Posted on Oct 26, 2007 9:53 AM

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198 replies

Oct 26, 2007 6:02 PM in response to bprince51

Ok. This is going to sound weird but, I had the same problem as many of you. My MacBook Pro would not mount the Leopard disc, it would just spit out the disc every time I tried to insert it into the drive.

Nothing I did would make it work until I just happened to do this:

Just on a whim, I restarted the MBP into Tiger and then put in the Leopard disc. Once the Leopard disc was in the drive, I held the MBP upside down with the screen open. The disc mounted! I put the mac on the desk and I double clicked on the "Install Mac OS X" icon, put in my password and the mac restarted. While it was restarting I held it upside down again while it booted off of the DVD. After it booted into the installer I had it verify the DVD, which it did successfully.

Right now Leopard is still in the process of installing. Can someone else try this and let me know if it worked for you?

Steve

Oct 26, 2007 6:40 PM in response to bprince51

I, too, have a MBP Intel in which the install CD doesn't work. I am currently installing on my old PowerBook PPC and it's going fine. This is the second disc I tried - I returned the first one already at the Apple store and the second one has the exact same symptoms: it makes a klunking noise and attempts to read the disc, without success.

I'm wondering if there is some commonality in the DVD drives which are having trouble? Sounds like a lot of us are MBP people.

This is what my system profiler says about Hardware > disc burning:

MATSHITA DVD-R UJ-85J:

Firmware Revision: FAV1
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: No

DVD Not Recognized

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