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UserEventAgent not responding.

In Activity Monitor, the process called 'UserEventAgent' keeps showing up as 'Not Responding' I can force-quit it, and a new instance appears working correctly. However after a few minutes, it shows up as 'Not Responding' again.

There doesn't seem to be any significant performance problems; nevertheless it is a little concerning.

Any ideas what this process is, or what the problem might be?

Thanks.

Macbook Pro 15", Mac OS X (10.5), Just installed Leopard

Posted on Oct 26, 2007 10:53 PM

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55 replies

Oct 29, 2007 4:15 AM in response to PhilZombie

I am getting this as well. Upgraded from 10.4.10 and I thought perhaps it was some incompatible third-party software causing it.. but people in this thread have done clean installs and still get it?

In my case the process is responding but constantly using 100% cpu, same problem as others have mentioned about not being able to reboot.. it just beachballs.

While UserEventAgent is at 100% cpu, Airport regularly drops out and reconnects (every 1-2 minutes), and if I'm typing at the same time, my key-repeat becomes hyper sensitive and I end up with lines and lines of the same character.

Since not everyone is experiencing these symptoms, I wonder if we all share a similar peripheral? It seems to happen shortly after I (un)plug USB mouse/keyboard/hub .. but it's possible that's just co-incidence.

I'm using some no-name hub, a Kinesis Freestyle USB keyboard and a Logitech LX7 cordless mouse. I also have a bus-powered external 2.5" USB2.0 disk. I'm going to try a fresh boot and introduce all of these one by one and I'll post if I find anything interesting.

I am also going to try switching to wired ethernet and turning off bluetooth.

If you have any more info on this problem, please share!

Oct 29, 2007 6:23 AM in response to pinkhandbag

Good idea, lets get a profile of the systems that are having problems.

I am using an iMac core duo, the first intel iMac. 2 gigs of Apple ram. I also run a dual monitor setup.

I have a Logitech MX Revolution mouse and a Wolfking Timberwolf keyboard. Neither of these had any driver software installed.

I also have a Belkin USB hub, and a Logitech USB Microphone.

Bluetooth is on but not paired to anything, and airport is disable. I used a wired connection.

Oct 29, 2007 6:40 AM in response to pinkhandbag

For those of you who are seeing 100% CPU usage and performance issues, here's an update:

In my case (see my previous post for background), I've narrowed it down to a conflict between one of the UserEventAgent plugins (AppleHIDMouseAgent.plugin) and my USB keyboard (Kinesis Freestyle).

I edited /System/Library/LaunchAgents/com.apple.UserEventAgent-Aqua.plist and changed the command-line arguments for UserEventAgent to include -v (verbose logging to stderr) and -d (runs each plugin in a separate thread).

The -v option did not produce anything interesting. The -d option helped though.

Following a fresh reboot with no peripherals plugged in and no applications loaded, the system idles as normal. The moment I plug in my USB keyboard (to either USB port), the UserEventAgent process running AppleHIDMouseAgent.plugin jumps straight to 100% CPU and stays there even after I unplug the keyboard. The only way out that I've found is power-cycling. I also tried booting up with the keyboard plugged in with the same results.

All my other USB devices work fine (Logitech LX7, Hub, HDD, Flash drive), although I do not have another USB keyboard to test with.

While stuck at 100% CPU, watching the inspect pane in Activity Monitor for the AppleHIDMouseAgent.plugin shows the number of faults growing at around 100K+ per second, context switches at 1 per second, while all other fields remain static.

The version of my AppleHIDMouseAgent.plugin (taken from version.plist):

BuildVersion 116
CFBundleShortVersionString 1.2.0
CFBundleVersion 1.2.0b3
ProjectName AppleHIDMouse
SourceVersion 1200303

I no longer use the Apple mouse so I've been able to fix the issue in my case by moving the plugin out of /System/Library/UserEventPlugins. After about an hour of testing, everything seems to be working fine.

Oct 29, 2007 10:20 AM in response to Damon Uyeda

Hi Damon,

Damon Uyeda wrote:
I have this problem too. I've tracked it down the the Kinesis Freestyle keyboard.


Interesting! Michael Wertz1 mentions he has the same problem too, although not with a Freestyle but another non-Apple keyboard.

I've filed a bug report with Apple on this, and referenced this thread in my report. If anyone else has the same problem, it might pay to add your 2 cents here, and/or file a bug report (bugreport.apple.com).

FWIW, the workaround I posted above has been working fine for me all day now.

Oct 29, 2007 5:17 PM in response to pinkhandbag

Looks like you nailed it. On my testing partition I unplugged my keyboard and booted to it. Things were fine until I plugged the keyboard in, then UserEventAgent shot back to 100% and stayed there even after I unplugged it. Its definalty a problem with the keyboard.

I removed AppleHIDMouseAgent.plugin and turned UserEventAgent back on for my main partition, and so far things are fine. UserEventAgent is running with a very small footprint. That is clearly what is causing my issue. I dont use an Apple Mouse either, is that all that plugin is for?

I dont use the same keyboard you guys were talking about. The really odd part is my keyboard requires no drivers to work. Here is a link to what I use (and I cant say enough about it as an awsome gaming keyboard): http://www.amazon.com/WolfKing-DK2588U-Timberwolf-Gaming-Keyboard/dp/B000F0E2Z4

I am going to pass on what I learned to the rep I worked with. Nice work tracking it down.

Oct 30, 2007 7:18 AM in response to pinkhandbag

I also have this problem. Whenever I connect my Kinesis Freestyle USB keyboard to my MacBook Pro, the CPU goes to 100% because UserEventAgent uses all the CPU (according to Activity Monitor). Even after removing the keyboard, the problem persists.

I'm not too happy with the workaround, because it seems that I must be losing some functionality---there must be some other option? I have also filed a bug report with Apple.

Josh

UserEventAgent not responding.

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