6 Replies Latest reply: Oct 30, 2007 4:14 AM by Russell Tice
squarejranch Level 1 Level 1 (0 points)
I bought a used IPhone, and went to the AT&T store, as instructed, and obtained a new SIM Card. I am an existing AT&T customer. But when I put the new SIM Card in, and try to activate the phone via ITunes, I do not receive any activation screens. ITunes shows up with all the previous owners information (name, phone, etc).

How do I get the phone activated under my existing plan with my existing # when ITunes does not seem to recognize that it is a new SIM?

Compaq, Windows XP