Wacom bluetooth tablet and headset interfere

I have the following on a G5:
CTE-630BT Wacom bluetooth tablet
Plantronics M3500 bluetooth headset

Whenever I sit with the headset paired the mouse tracks wildly all over the screen.

If I turn the headset off, it doesn't happen.

It seems there is some interference just between these two items.

I ordered a bluetooth antenna because my headset microphone output is horrible. I am hoping the antenna improves it a bit.

The computer is sitting very close to my NETGEAR wireless router as well. I understand that this can cause interference as well.

The culprit definitely seems to be the Wacom tablet, however.

Any suggestions on how to fix it? It's frustrating to try and talk to somebody only to grab the mouse and have it fly uncontrollably all over the screen!

Posted on Aug 23, 2005 12:32 PM

Reply
1 reply

Sep 5, 2005 7:38 PM in response to Don Morehouse

I looked at both your devices trying to see if you can change the frequency or channel but no luck. The only reference I could find that might help is you can deselect (uncheck) the Maxium data rate on your bluetooth tablet. open up system preferences and select the pen tablet icon. its under the tablet section. On another note your wireless router defaults to channel 6. You might want to change the channel (that might help). log into the router and it should be somewhere in the system configs.

Hope this helps

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Wacom bluetooth tablet and headset interfere

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.