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No sleep mode with G5 PowerMac

On my G5 Dual 2,0 PowerMac the sleep mode doesn't work. It never goes to sleep. I've already checked various programms (shutting down nearly every process), still no luck. Leopard doesn't go to sleep. But here comes the worst problem: When i force my G5 to sleep, it won't come back, only a black screen an after 30 seconds the fans are going nuts.

Something is really brocken here, anyone else with this problem? On my Intel iMac and Macbook Pro safe mode works fine as it should.

- Henrik

PowerMac, iMac, MacBook Pro, Mac OS X (10.5)

Posted on Oct 28, 2007 2:25 PM

Reply
27 replies

Oct 30, 2007 10:20 AM in response to henni2007

I see the same problem on my dual 2.5GHz G5.

When I try to sleep (via menu option or keypress combination) the display goes to sleep and my external drives spin down, but my computer's fans keep growling and it's obviously not fully asleep, because (a) the caps lock light on the keyboard still toggles on/off as you press the key and (b) moving the mouse (as opposed to clicking a button) brings back the display.

So it seems to go into a light doze rather than a full sleep! Most of the time this is what seems to happen. However, sometimes it refuses to wake again at all, and then the only option is to power the computer off and restart. I don't like doing that.

NB I've tried disconnecting my USB peripherals (except for keyboard and mouse) and turning off my FireWire drive. That didn't help. I also tried booting into Safe mode and seeing if sleep worked properly then. It didn't. No matter what I do, sleep seems not to work properly.

The only unusual aspect of my system is that I've got an ATI X800 graphics card fitted, and I can't remove that to test if it's the source of the problem. However, I don't see any other problems with the X800 card; it seems to be working well under Leopard so far.

Oct 31, 2007 12:56 PM in response to henni2007

Ati Radeon problems and solution...

There is a missing extension in System/Library/Extensions/AppleNDRV(folder).

For those who have Ati Radeon 9600 PC and Mac Edition (and maybe other Ati cards), ATI ROM Xtender is missing in Leopard causing sleep and display problems. The AppleNDVR folder contain only two extensions (AtiDriver.bundle and ATIRuntimeDriver.bundle). You need ATI ROM Xtender from Tiger to have a correct display. Just put it in the folder and restart.

I was ready to go back to Tiger when i found this. I did one Archive and Install and one clean Install on two different drives and had display and sleep problems. I'm very happy now with Leopard !

Oct 31, 2007 1:01 PM in response to Richard Boileau

^ He is in the right path...

I have a 12" powerbook G4 with the same issue when I installed Leopard (Erase and install mode), something is missing, like he says but I have a Ge Force video card, so is not just ATI.... or not just video card drivers.

I did a clean install of tiger, updated to 10.4.10 then updated to leopard... Now everything works great.. it also seems faster, but that might just be me....

Oct 31, 2007 1:34 PM in response to Richard Boileau

That's a very helpful answer, but unfortunately isn't the solution for me. I have an X800.

I did wonder if it was something to do with the ATI drivers when I tried to run the ATI Displays utility and found that it complained about a missing extension, so I installed the latest version from ATI's site. That got the utility working again of course.

What's more, it seems to have reinstalled the ATI ROM Xtender file that you refer to, because that's there in the place you describe, and it's exactly the same file as in my Tiger backup installation.

However, the sleep issue persists for me.

What I haven't tried doing is reinstalling the latest version of ATI's own graphics card drivers (as opposed to the Displays utility). I don't feel that it would be a good idea to do that because surely the versions that come with Leopard will be either the same as these or newer. I suppose it's something that I could try before I give up entirely and just shut down every night instead of sleeping.

Besides, someone else has just mentioned having a similar problem with an nVidia card, so I suspect that the problem is more fundamental than a simple missing-driver issue.

Oct 31, 2007 6:27 PM in response to henni2007

I've had the same problem on and off. After the upgrade and a number of buggy things happening I decided to do some house cleaning and did a clean install. Lucky before I did a did a complete backup of all my files, Home folder copy. Some programs don't work. I've posted the response to another persons question regarding Virtual PC.

It had no problem going to sleep when I initiated it or it went to sleep on it's own; but when I tried to wake it up it took it time and sometimes the fan would go full on. I would just hold down the power button and restart (same as a force restart) One thing I did was reset the PRam and the SMU or PMU. I hasn't recurred yet.

Nov 4, 2007 11:58 AM in response to henni2007

See my earlier post here ... :

http://discussions.apple.com/thread.jspa?threadID=1218523&tstart=45

... if you have a Miglia AlchemyTV DVR PCI card. If not, is it possible that you have another PCI card whose system level software might have been lost during your installation of Leopard? If so, you might want to reinstall that software, hoping it will tell Leopard that it's OK to sleep now that it can identify that particular PCI card.

I had previously reinstalled the ATI Display Preferences panel, as well as the latest (old) drivers for my video card, and that did not help me.

Best Regards,

John

Nov 4, 2007 12:07 PM in response to Richard Hallas

Richard, I did install the old (latest version available on the ATI web site) drivers for my X800XT card, along with the Display Panel Preferences. I was hesitant to do so, because (like you) I figured that the X800XT drivers that came with Leopard had to be more recent. That still seems like a no-brainer to me, but now I do wonder. My sleep problem didn't resolve itself until I reinstalled the drivers for an otherwise currently non-functional PCI card:

http://discussions.apple.com/thread.jspa?threadID=1218523&tstart=45

... but perhaps it was some combination of the PCI card driver and the old ATI driver that resolved my problem. In any event, the X800XT seems to be working well right now (except for the fact that it does support Core Image, and yet I have the solid (not transparent) menu bar ... which is well covered in other threads, and seems to be a bug). So, for what it's worth, you might consider installing the drivers from the ATI site. They seem to cause no harm, and perhaps may be helpful.

Best Regards,

John

Nov 5, 2007 4:26 AM in response to John Conley

Terrific! Thanks ever so much for the info here; it's sorted out my problem.

Here's the position for me:

1. I do have an Alchemy DVR PCI card installed, as per the other thread you've linked to. Quite honestly, I'd discounted it (even semi-forgotten about it) because I haven't used it for ages. I got a USB TVmini that does digital TV, and that's much better (as is the EyeTV software that comes with it), so I use that instead of the Alchemy card these days. I just hadn't bothered to take the Alchemy out of the machine, assuming that it wouldn't interfere with anything if left inert.

2. On checking with the System Profiler, I was surprised to note that the G5 claimed to have no PCI cards installed. "Aha!" thought I. That suggests that one does in fact need to have the Alchemy software installed in order for the machine to be able to identify the card, even if you're not going to be using it. So that suggested to me that the problem probably lay with the Alchemy card rather than with the X800.

3. So I reinstalled the Alchemy software, version 2.5.1, even though it's not Leopard-compatible. I haven't actually tried running it (it reputedly kernel-panics), but the presence of the low-level software allows the computer to identify the card, which now appears in System Profiler. Having installed this software, my computer now sleeps properly again, I'm pleased to say.

4. I have not, however, reinstalled the ATI X800 drivers. I did reinstall the latest ATI Displays utility, which is separate, of course, but I assumed that the drivers supplied with Leopard would be the most up to date (as discussed above). Aside from the fact that my computer does now sleep properly once again, I can confirm that my X800 card also works very nicely, and I see the expected translucent menu bar, not the solid white one that people have been describing.

So, I'd draw the following conclusions:

(a) The sleep problem was caused by the Alchemy card, and reinstalling its drivers fixes it even though the software overall isn't Leopard-compatible yet.

(b) The white menu bar problem that people are describing may well be caused by installing the older ATI graphics card drivers over the newer ones that come with Leopard. I'm using the Leopard-supplied drivers, and the card seems to work very nicely.

Nov 5, 2007 2:38 PM in response to jules771

Great guys, in fact like some of you my G5 wouldn't go to sleep anymore after install of Leopard (archive/install mode).
I also have an AlchemyTV PCI card, and a new ATI RADEON X800XT.
Soon after reinstall of the AlchemyTV driver, my G5 could go to sleep again. Huge relief!
BUT ALSO: I reinstalled the ATI X800XT driver, and the noise level of the card fan has hugely decreased (was almost unbearable before). I had noticed it with Tiger too, but was not sure if it was a mere coincidence or not.
Hopefully Miglia will update its driver asap.

No sleep mode with G5 PowerMac

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