10 Replies Latest reply: Oct 29, 2007 11:43 AM by Hawaiian_Starman
bustardvan Level 1 (45 points)
After upgrading to Leopard (Erase and install, then migrate data from a backup off an external HD), all the flash videos and ads had the Quicktime icon with a question mark on it. After searching through Apple discussions and google, I found a site that suggested removing "Quicktime Plugin.plugin" from the library folder. It seemed like a strange fix but I did it anyway since I already went into Quicktime prefs and unchecked "Enable Flash." I also reinstalled Adobe flash player for Safari- both with no luck.

So what will I be losing by removing this plugin? I'm assuming its a necessary plugin.

Thanks in advance for your help!

Message was edited by: bustardvan

MBP 2.2 C2D 2GB Glossy, Mac OS X (10.5)
  • Hawaiian_Starman Level 7 (21,405 points)
    Hi

    So what will I be losing by removing this plugin? I'm assuming its a necessary plugin.


    Very necessary. In answer to your question, have a look at this thread, especially QuickTimeKirk's post.

    Have you checked your System Preferences>Quicktime>Advanced>Mime Settings panel? In the Miscellaneous panel only QuickTime HTML ought to be selected. If the other boxes are selected, then you'll have problems with QT in Safari.

    Regarding Flash, if you reinstalled it, then make sure you "repair permissions" via Disk Utility in your Utilities folder.

    Post back
  • bustardvan Level 1 (45 points)
    Thanks for your reply Hawaiian Starman, I clicked "Use Defaults" and the MIME settings and it unchecked the only other item (SMIL 1.0) under Misc. But it was no fix.

    I checked out the thread you included. I do have other plugins installed, which I am now thinking is causing the issue. I have: DivxBrowserPlugin, Flash Player, Flip4Mac WMV and the webplugin, Realplayer Plugin, and VerifiedDownloadPlugin.

    Do you have any idea of what is the problem?

    By the way I did repair permissions after installing flash.
  • bustardvan Level 1 (45 points)
    Ok, one by one I removed each plugin and replaced it until the flash media worked. The only plugin that fixed the issue was Quicktime one. I have now put it back in its place and all the plugins I stated above are in the folder.
  • Hawaiian_Starman Level 7 (21,405 points)
    Not sure by your comments if this problem is solved? Current status?
  • bustardvan Level 1 (45 points)
    Oh sorry. It is unsolved. What I meant by my previous post was that I removed each plugin until I located the one with the issue- Quicktime plugin.

    I still need help. Its driving me crazy.
  • Hawaiian_Starman Level 7 (21,405 points)
    Make sure you don't have multiple sets of the Quicktime plug-ins installed. Check the Internet Plug-ins folder both in the Main Users Library and in your User Account's Library. If multiple sets are installed, remove the ones from your User Account's Library.

    Otherwise:

    Do you have any 3rd party add-ons for Quicktime installed in your system - check the Finder: HD>Library>QuickTimes folder. Let me know which ones are installed.

    If this proves to go nowhere, then I suggest you remove all QT components from the system, then reinstall a fresh copy.

    Post back
  • bustardvan Level 1 (45 points)
    Aright, I just checked and do not have multiple sets of quicktime plugins installed.

    Here are all my ".component" files in my Quicktime folder: AppleHDVcodec, AppleIntermediateCodec, AppleMpeg2Codec, AppleProRes422, DesktopVideoOut, Divx 6 Decoder,DVCPROHDCODEC, DVCPROHDMuxer, DVCPROHDVideoDigitizer, DVCPROHDVideoOutput, DVCPROHDVideoOutputClock, DVCPROHDVideoOutputCodec, FCP Uncompressed 422, Flip4Mac WMV Advanced, Flip4Mac WMV Export, Flip4Mac WMV Import, IMXCodec, LiveType.

    I really appreciate your assistance.
  • Hawaiian_Starman Level 7 (21,405 points)
    Hi

    Seems like this problem is being experienced by others. Have a look at this thread from the QuickTime forum. Specifically, if you go to the post by krotzebojer, which suggests a modification to a QuickTime Preference file, you may solve this riddle.

    Let me know if that points you to a solution here.
  • bustardvan Level 1 (45 points)
    Thank you very much Hawaiian Starman! That thread was very helpful. Modifying the QT pref file solved this issue.

    I really appreciate your help throughout this problem. You are as good as apple care, if not better.
    Thanks again.
  • Hawaiian_Starman Level 7 (21,405 points)
    You're welcome. Glad to help.

    I suspect this and other odd issues will be addressed by Apple in the coming weeks. Certainly not atypical to see oddities appear in a new release of an OS. However, given the extensive period of time for Beta testing, I'm surprised this type of bug was not evident given QT and Flash's extensive use on the web.

    Thanks for the stars.
    Aloha from Big Island.Image Hosted by ImageShack.us