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Dymo Labelwriter problem

Hi - has anyone got this working in Leopard?
When I start the Dymo label software app (7.7) I get the error

"Application could not find supported printers. Please re-install your printer driver."

I reinstalled and still get the error.

I can add the printer driver from System Preferences but the Dymo Lable Software still doesn't startup.

iMac Intel 24", Macbook 2.0GHz & iMac G5 2GHz, Mac OS X (10.5)

Posted on Oct 28, 2007 5:30 PM

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37 replies

Oct 29, 2007 11:18 AM in response to sydlow

I spoke with Dymo support today & they verified that their LabelWriter software & driver DOES NOT OPERATE in Leopard. They forecast a new driver & software package within the next 2-3 weeks. Note that there is nothing about this posted on their web site, at least as of this morning (10-29).

I'm also having problems with a Canon LIDE 30 scanner, Epson 980 inkjet printer, and an HP 2550 laser printer. None of these four peripherals will operate for me under 10.5. Good thing I installed it on a separate drive to play & test, and can boot back into 10.4.9 to get some work done.

On a separate note, while I can get Filemaker 7.0.3 to launch, I can't get our billing database to open (G5). I guess it doesn't really matter, since I wouldn't be able to print invoices anyway! 🙂 I read on Macintouch that one person got FMP 6 to open & operate properly in Rosetta on an Intel Mac.

Yesterday, a young man working at the Apple Store here told me that all printers and scanners were supported. Hey, all you can do is smile & shake your head at the exuberance of youth 🙂

Oct 29, 2007 12:44 PM in response to Edward Cross

Thanks, I tried that on both our LabelWriter 330's but no luck. Fortunately, 2-3 weeks from now, Dymo will release updated software.

Doesn't really matter yet - for me, anyway. Can't get Filemaker to work, no scanner, no other printers, so for now, Leopard's just something to play with at the end of the work day...

Looking forward to 10.5.1 🙂

Oct 30, 2007 3:19 PM in response to sydlow

I've had to reinstall my DYMO software so many times it's sickening. I've never had such a buggy hardware-software product (330 LabelWriter). Prior to Leopard, I've had to reinstall whenever I did an update or had printer problems. And everytime is takes several attempts for it to take. I only tried it once after the Leopard update and gave-up.

I'll wait it out to see if DYMO releases an update as claimed in earlier posts.

FYI...

I wish more developers would participate in Apple Developer programs so they can make fixes to their commercial software before a new OS is released. I don't blame Apple, I blame the software and hardware companies for not being more proactive in providing seamless support to their customers.

Oct 30, 2007 3:25 PM in response to SacMac

This is from the DYMO support site...

QUESTION:
When will a Mac OS X Leopard (v 10.5) compatible version of DYMO Label Software (DLS) be available?

ANSWER:
DYMO is currently developing a version of DLS that will feature Mac OS X Leopard (v 10.5) compatibility. Click Notify Me by Email if this Answer is Updated to be notified when more information is made available.

Dymo Labelwriter problem

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