SMB Network Drive not connecting

Hi

Do you still have the beta firmware from Freecom. I have the same issue with mine and would like to try it.

Have Freecom given any indication of when they will release final firmware for our drives ?

Hi

Yeah I still have the firmware, though perhaps it would be better to email freecom support and get the firmware from them because I think there are different version of it depending on the model code on your hard drive.

They sent it to me after a bit of a conversation explaining that I had the most up to date firmware from their website and an explanation of the problems I was getting. SO perhaps tell them you have the most up to date firmware and that you had read on a forum that they had beta firmware that might help.

There was no mention of when the firmware would move from beta to release, though I think the may have mentioned that it was a release candidate, but can't really remember.

R

same issue here...really annyoing, since all data is stored on the network. NAS can be mounted and seen in the finder - but no files show up. also cannot disconnect from NAS...seems like it hangs.

apple, please help it's urgent!!

Thanks, markus

Same for me. NAS can be mounted but nothing visible. Same NAS works perfectly from Windows PCs on the same network. Particularly frustrating as I bought the NAS specifically to free up some space on my Macbook's drive.

Dave

Confirmed: network drives tend to disappear from the sidebar all of a sudden, and they won't come back. (Time Machine seems to have no problem connecting, though)

Can connect to the computers using CMD-K

MacBook 10.5.1

We have a bug number, folks. I filed a bug with Apple and after some back-and-forth they have stated that it is a known issue, with an original bug number of #5586069. Here is the latest coorispondence:

This is a follow up to Bug ID# 5624281. After further investigation it has been determined that this is a known issue, which is currently being investigated by engineering. This issue has been filed in our bug database under the original Bug ID# 5586069. The original bug number being used to track this duplicate issue can be found in the State column, in this format: Duplicate/OrigBug#.

If you have any additional questions related to this bug or wish to check on status of the original issue, please update this bug report or send an email to devbugs@apple.com , referencing your Bug ID# 5624281.

Thank you for submitting this bug report. We truly appreciate your assistance in helping us discover and isolate bugs.

Best Regards,

Apple Developer Connection
Worldwide Developer Relations

I think I may have found a work around for this issue. This works for me on my Intel MacBook.

Connect to the network drive as normal. Once you see the Finder Window for your network drive open Terminal and at the prompt type:

sudo smbclient -L NETWORK DRIVENAME

where NETWORK DRIVENAME is the NetBios name for your network drive. You should get an error message similiar to this:

Receiving SMB: Server stopped responding
session request to NETWORK DRIVENAME failed (Call returned zero bytes (EOF))
Receiving SMB: Server stopped responding
session request to *SMBSERVER failed (Call returned zero bytes (EOF))

Now type the following command to restart Finder:

sudo killall Finder

When the command completes, run it again. (Don't ask me why, but Finder needs to be restarted twice.)

Open a new Finder window, click your network drive under the shared section. Double click the shared folder, and you should now have access to the contents of your drive.

This works for me. I can see the files now.

Thanks 🙂

You're welcome, glad it helped!

Do I have to do this each time or will one go work forever?

Thanks.

M

From my testing, the drive will stay connected after your Mac resumes from sleep, but you will have to repeat it if you restart or disconnect the drive.

Paul

You're a genius! Works a treat for me as well and I've been waiting since Leopard launch to bypass an old windows machine to get my files off the network drive.

Its a bit of a workaround but at least it works now

Cheers

I wouldn't go that far, but thanks for the compliment anyway!

It is a bit of a cumbersome solution, but until Apple release an update to fix this issue, it will at least allow you access to your network drive.

Cheers,
Paul

Thx Paul!!! I don't know how did you find this out but it worked for me. I still think that Apple should have released a fix by now...

You're very welcome.

There is a rumour that Apple will be releasing the 10.5.2 update at MacWorld in January so here's hoping that a fix for this problem will be included in that update.

Going by my temporary solution, it looks like the problem lies in Finder and not in the Samba client.

Regards,
Paul