Previous 1 2 3 Next 40 Replies Latest reply: Jun 17, 2008 9:19 AM by Bob Greenspan Go to original post
  • Owen Evans Level 1 Level 1 (5 points)
    Same issue here! Was on the phone with Apple support and they instructed me to hold down SHIFT to enter Safe Boot mode and it didn't work. Also can't use option to boot into my Boot Camp WinXP partition.
  • duckydale Level 1 Level 1 (0 points)
    I can't get ANY key combos to work on startup with my new aluminum keyboard. I switched back to my old keyboard and all of the key combos work fine. I'm "glad" i'm not alone on this.
  • GarryvandenBerg Level 1 Level 1 (0 points)
    I have the same problems could not start up holding de alt key and choose a startup system!
  • Cosna Level 1 Level 1 (0 points)
    Add me to the list. I note that Apple help says to go to Keyboard preferences and hit the "select keyboard" button, but no such button exists. Can't find the Keyboard Setup Assistant, either.

    Message was edited by: Cosna
  • Cosna Level 1 Level 1 (0 points)
    Finally spoke with a product support specialist about this. The aluminum keyboard requires A USB - 2 connection, not available on our somewhat older computers (even earlier intel machines). So, the bottom line is the new keyboards won't work.
  • deadlyhifi Level 1 Level 1 (5 points)
    I have the brand new aluminium imac though. That has USB2 ports.

    And since it's only the new computers that ship with 10.5 as standard they should be the ones that are working from day one.

    You can't take bootcamp out of beta and know your new computers don't support it.
  • Michael R. Hughes Level 1 Level 1 (0 points)
    I have a MacPro with the white keyboard (wireless). After updating to Leopard, about half the time the option key does not bring up the selector on startup. A few days ago, that keyboard had to be replaced by AppleCare, with one just like it (since the orig. one died). Still, same problem. Only about 50% of the time do I get the selector on starting with the option key depressed.
    I never had this to be a problem under Tiger. I do not use an alum. keyboard, so, the problem seems to be a deeper issue than THAT particular keyboard. In my case, it is very obvious that the upgrade to Leopard is the issue, at least with my white wireless keyboard. Otherwise, my MacBook Pro ALWAYS, even under Leopard, successfully brings up the selector when depressing the option key at the time of a restart or boot up.

    Michael Hughes
  • Jay Newirth Level 1 Level 1 (0 points)
    I've got the same problem .... seems everyone using the new keyboard with 10.5 is having this problem. I took the unit into my local store and showed this to tech at genius bar .... he was baffled also. Seems no combo of keys works ....... definitely Apple needs to issue a fix ........
  • fleet117 Level 1 Level 1 (0 points)
    I am having the same problem. Just purchased the aluminum keyboard and I can't access the boot manager by holding down the option key. I have a 17" Core Duo iMac. Keyboard works great in Leopard, haven't tried it yet in Windows.
  • bouncer_ie Level 1 Level 1 (0 points)

    I have a related issue Option works in that it shows the Mac partition and allows me to select it but the windows partition does not appear! Yet I can select either partition as my startup disk in either OS. Using a MacBook any assistance appreciated
  • The hatter Level 9 Level 9 (60,850 points)
    You don't say which Windows OS, but if Vista, look for "AppleControlPanel" under Windows and one of its sub-directory (SysWOW64 on Vista x64).

    That should now allow selecting Windows or whatever you want to boot with. There should also be AppleTime and AppleOSSMgr.
  • fornoone Level 1 Level 1 (0 points)
    I was trying to find a solution for this.
    Here it is!!
    Press & hold the menu button on your remote control after you hear the boot sound.... voilà... you'll see the dual boot menu.
    Mouse doesn't work on that menu, so press the back/next buttons on the remote to switch the boot system... after that... everything works fine...
    I supose it's not the easiest way... but for me there's no difference bettween holding the Option key on my keyboard or holding the menu button on the remote....
  • Jim Bob Level 1 Level 1 (20 points)
    Rather random but at least it works.

    Now what button on the remote gives you target mode or CD boot?

    Aluminium, wired, on Mini's USB high speed port, using fully patched 10.5.2.

    Keyboard works fine on both OS X and Vista but completely non-functional during boot. Not had problems with older keyboards so it appears that the Al keyboards need a driver loaded before they function, hence no boot time functionality.

    The worry is that this is part of the keyboard hardware so there is no software fix. Considering that these boot time functions make Macs so much easier to recover than PCs, it is kinda hard to swallow that Apple decided to ditch them in favour of other 'cool stuff'.
  • Melberic Level 1 Level 1 (0 points)
    Hmm... To select boot disk at startup without the option key you could always use the Menu button on the apple remote =]
  • amontes Level 1 Level 1 (0 points)
    I join the Mac world about two years ago (from PC) with my Intel Duo Core Mini ($1000+ spent)...
    After one year... **** broke loose and I been having problems since then, since I did not buy AppleCare, support told me that there is nothing that they can do, unless I want to pay to get it fix.

    Right now, I tried all the shortcuts in the apple keyboard and they do not work, sometimes I will get the disable icon instead of the apple icon, sometimes the apple icon stays there for hours.

    When I finally can log in, I tell it to restart from the CD (Install disc 1) and it just boots from the HD again...

    any suggestions? I may switch to linux!!!