1371 Views 1 Reply Latest reply: Oct 30, 2007 4:02 PM by Jacumba
I've had a problem in the past with opening .mov files from a second hard drive which was caused by the drive being named in a way QT could not recognize it. The drive was named (F:\F:\) when changing the drive letter to a single(F:\). QT was then able to recognize and play. But that was generating a, error 43 file could not be found. So you might still want to check how the drives are named.
I read that error 8971 can be a need to update QT,but don't know how accurate the info is. If you do update from QT6 to QT7 and are using QT Pro you'll have to purchase a new key