3 Replies Latest reply: Nov 1, 2007 9:40 AM by EZ Jim
Artseyfartsey Level 1 Level 1
I have an iMac G5. Some of the bundled software that came with it was deleted. It is now running Mac OS X (10.4.10). The person who used to use this computer before me, brought me the first install disk (for some reason, this person brought both install disks home and lost the second one) which has the bundled software. When I try to install the software, it says it can't be installed on this computer. I'm thinking it's because I've upgraded the OS. I don't want to reinstall the old OS as it will wipe out my hard drive as well as all my programs, which I'm not in the mood to reinstall (I have way too many programs and no time at work).

Are there any suggestions?


iMac G5, Mac OS X (10.4.10)
  • EZ Jim Level 7 Level 7
    Sounds like you have the wrong disk(s).

    You need disks specifically for the particular Mac model. Disks for different Mac models will almost never work. 

    If the other person cannot locate the correct disks, contact Apple (link in lower right corner of this page) with your Mac's Serial Number for replacements.
  • Artseyfartsey Level 1 Level 1
    As strange as it sounds...it is the right disk, but I'm thinking because a new copy of Mac OS X was installed (purchased it new), it doesn't recognize the old disk as being the original ones that came with the computer. Sorry, I'm not a Mac pro and am just learning the ins and outs.
  • EZ Jim Level 7 Level 7
    If you are certain that you have the correct disks, and if the G5 iMac came with OS X 10.4.x (Tiger),

    • Repair permissions (click here if you need help.)

    • Then try installing the apps again.

    • Carefully follow the instructions for reinstalling applications in the Mac's user manual (guide.) It should work.

    • Restart the computer if necessary when the install is completed.

    • Finish with another permissions repair.

    If you are certain that you have the correct disks, but the G5 iMac came with OS X 10.3.x (Panther),

    • Try using Pacifist to extract and install the files from your original disks. This is not as easy as using Apple install disks, but Pacifist should work for you if you follow the instructions carefully.

    • If you need more help or an example, detailed instructions for using Pacifist to reinstall iChatAV 2 are given in this User Tip.


    • To install other applications, you will need to navigate to their respective ".app" files different from the iChat one referred to in Ryan's Tip.

    FYI and future use, too, I suggest that you permissions repair before and after installing anything that asks for your "Administrator" password.

    By the way, as explained in the first of the iMac G5 (iSight): Frequently Asked Questions, Photo Booth was bundled only with new Mac computers that had built-in iSights. If Photo Booth is your only concern, I know of NO legal way to get Photo Booth other than by buying a Mac with a built-in iSight or upgrading to Mac OS X 10.5 (Leopard). Leopard includes version 2 of the Photo Booth app.

    If you need to post back, please specifically identify which iMac you have.

    EZ Jim

    PowerBook 1.67 GHz w/Mac OS X (10.4.10) G5 DP 1.8 w/Mac OS X (10.5)  External iSight