1 Reply Latest reply: Oct 31, 2007 2:34 PM by 0Ari0
Ace Place Level 1 Level 1 (0 points)
I pull up iTunes. I plug in the shuffle. my computer says unknown hardware can not be recognized. The device thing on iTunes does not pop up like its supposed to. Yes I have installed the new iTunes or whatever. What the heck. How do I do this. Also I charged my iPod for 12 hours. I unplug it. Turn it on and guess what. Its red for like two Seconds and turns off. Plz help me. Im new. Whats going on?

HP pavilion mx70 pentium 1, Windows XP, PC
  • 1. Re: Why cant I connect to my itunes
    0Ari0 Level 5 Level 5 (4,995 points)
    Ace Place wrote:
    I pull up iTunes. I plug in the shuffle. my computer says unknown hardware can not be recognized. The device thing on iTunes does not pop up like its supposed to. Yes I have installed the new iTunes or whatever. What the heck. How do I do this. Also I charged my iPod for 12 hours. I unplug it. Turn it on and guess what. Its red for like two Seconds and turns off. Plz help me. Im new. Whats going on?


    You're apparently using a USB port that isn't "high-power" ... make sure you're plugging into a port on the back of your computer and not the USB port on a keyboard, the front of the computer, nor an unpowered USB hub.