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Sync moving appt times + 1 hour on iPhone

iPhone was syncing just fine since June 29th with Outlook 2003 on WinXP. All of a sudden this week each sync pushes the appointments back one hour on the iPhone. A 2PM appointment in Outlook shows us as 3PM on iPhone. A appt entered on the phone for 10AM shows up on Outlook as 9AM.

This just started out of the blue. Both have same time, time zone, daylight options.

What gives? What changed, Apple?

HP, Windows XP Pro

Posted on Oct 30, 2007 9:20 PM

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10 replies

Oct 31, 2007 4:07 AM in response to Terry Tigner

I'm having the same problem, and I'm using iCal on a Mac. Today while synching I got a message saying 11 items would be changed, and giving me the option not to synch, so I chose not to, and the times on my iPhone were changed anyway. Not only were many (not all - odd) of the times changed from, say, 4:15 to 3:15, but a few appointments disappeared altogether. Everything's in the same time zone. Anybody have any ideas?

Oct 31, 2007 6:16 AM in response to Terry Tigner

You probably haven't applied the Windows patch to allow it to recognize the change in the fall back to standard time for 2007. You can get it from the Microsoft support site.

If you have applied the patch another possibility is a bug in Outlook; any calendar events created before the patch was applied will be off by 1 hour until after the actual time change on Sunday Nov 4.

Oct 31, 2007 7:04 AM in response to Terry Tigner

After I posted, I spoke to a technician at Apple, who said she also thought it was due to the delayed time change coming up Sunday. She suggested I go to Date & Time in the General iPhone settings and turn off "Set Automatically," until after Sunday's time change; then, when asked to override the iPhone settings when I synch, I'm supposed to say no (or was that yes? -- I have trouble with the logic of this stuff sometimes). I haven't had a chance to synch again to see if this solves the problem.

Oct 31, 2007 9:32 AM in response to Terry Tigner

Thanks for the replies.

I already tried turning off the "set automatically" switch on the iPhone Date and Time settings. It didn't fix the problem at syncing. I tried the same on both windows and outlook. NG.

I think I now agree that this is probably related to the change in the upcoming time change and fact that it is out of sync our devices. See the news story linked: http://www.foxnews.com/story/0,2933,305838,00.html

I'm going to just wait this out until next week and see if it resolves itself after the upcoming time change.

I'm NOT doing the windows update process. The Windows Update process (automatic patching) caused a complete crash of my system last year - so I stopped using it. (It forced a complete rebuild of the OS, apps and data!! Not what you want to spend a full week of your time doing.)

I'll report back here with an update after the time change.

Does this seem like the 21st century? Not.

Oct 31, 2007 10:27 AM in response to Dan Brooks

This *did not* resolve the problem for me.

I have switches set as follows:
- Set Automatically: OFF
- Time Zone Support: OFF

It is still placing new appointments from Outlook 2003 into the iPhone at the *wrong hour* (one hour ahead of the PC). Both the PC and iPhone have Time Zone support OFF and are set to the same time of day.

Bottom Line: The iPhone calendar sync is NOW BROKEN. Hopefully, this will be resolved next week. In the meantime I cannot trust the iPhone Calendar.



Interesting footnote: Even with these switches turned OFF - if I reboot the iPhone completely it comes back on displaying the wrong time - the time is advanced 1 hour during the reset process - even with the two switches turned off.

Oct 31, 2007 10:44 AM in response to Lawrence Finch

Thank you! Sync Problem resolved!

Thanks to Mr. Finch to providing the link that is precisely specific to the DST patch. I ran that patch which has two parts: 1 for windows, and 1 for you email client (in this case Outlook 2003).

Outlook moved all my existing appointments back one hour in the process. But I simply dragged them back in place and did another iPhone sync - and now the iPhone has all the appointments in their right places. Yea!

I assume the other iPhone anomolies will settle down next week.

Thanks again.

Sync moving appt times + 1 hour on iPhone

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