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Upgraded Boot Camp with Leopard - now constant restart

9106 Views 64 Replies Latest reply: Mar 7, 2008 9:22 PM by sitnik RSS
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a_m_y Calculating status...
Currently Being Moderated
Nov 1, 2007 8:34 AM
** Apologies for cross-posting. Just realized I was in the wrong topic thread.**

Hi,
Have been running XP SP2 on Boot Camp Beta since March - all good.
Upgraded this morning to Leopard using DVD, installation went smoothly.
Now everytime I startup in XP, I get to the desktop, and then XP restarts back in Leopard.
Have tried it both with my Bluetooth keyboard & mouse, as well as the USB keyboard & mouse.
Any help would be most appreciated!

amy
iBook 20", Mac OS X (10.5), WinXP SP2
  • QuickDraw Level 3 Level 3 (700 points)
    Currently Being Moderated
    Nov 1, 2007 10:44 AM (in response to a_m_y)
    Did you upgrade Boot Camp beta following the procedure indicated here:



    http://docs.info.apple.com/article.html?path=Mac/10.5/en/15553.html




    Oh crap .. I just realized that your predicament doesn't allow you to follow this. Bummer! Maybe you should contact Apple for assistance.

    Message was edited by: QuickDraw
    20" IMAC 2.16 Intel Core 2 Duo - 2G Ram - 80G iPod, Mac OS X (10.5), 8G iPhone - BootCamp/Vista Ultimate - 750G WD My Book
  • oceans777 Level 1 Level 1 (25 points)
    Currently Being Moderated
    Nov 1, 2007 11:04 AM (in response to a_m_y)
    That's really strange..

    Will Windows go into Safe Mode at start? ( Press and hold F8 while starting up)

    Also wonder if going into Leopard and re-selecting Windows as the startup disk may help? I haven't installed Leopard yet so I am assuming there is still that facility in it.
    Mac Pro, 17" Mac Book Pro, Mac Book, Mac OS X (10.5)
  • QuickDraw Level 3 Level 3 (700 points)
    Currently Being Moderated
    Nov 1, 2007 11:13 AM (in response to a_m_y)
    So you were actually able to get into windows at least once and upgrade the drivers? Now it doesn't work at all? THAT IS STRANGE as oneirish mentioned. If it were me, I'd be calling Apple. It could take quite a while to get an answer in here. If you don't mind waiting and putting up with it until your answer comes along, I guess that's cool.
    20" IMAC 2.16 Intel Core 2 Duo - 2G Ram - 80G iPod, Mac OS X (10.5), 8G iPhone - BootCamp/Vista Ultimate - 750G WD My Book
  • oceans777 Level 1 Level 1 (25 points)
    Also - if Windows XP is set to automatically restart, it may reboot in a loop if it has a STOP error or encounters a driver incompatibility etc.

    If you can get into safe mode you can check in Device Manager, Advanced, Startup and Recovery, Settings and try unselecting Automatically restart.

    Also maybe you can check the Event Viewer logs and see if it shows what it's upset about in System or Application..
    Mac Pro, 17" Mac Book Pro, Mac Book, Mac OS X (10.5)
  • oceans777 Level 1 Level 1 (25 points)
    Currently Being Moderated
    Nov 1, 2007 11:15 AM (in response to a_m_y)
    Ugh - has me stumped. Not much you can do if it won't even stay up without rebooting - I'd definitely at least call Apple. Hope you have your data backed up - not that re-installng XP is much less aggravating.
    Mac Pro, 17" Mac Book Pro, Mac Book, Mac OS X (10.5)
  • oceans777 Level 1 Level 1 (25 points)
    Currently Being Moderated
    Nov 1, 2007 11:20 AM (in response to a_m_y)
    Final thought - do you have Parallels? If so maybe try it and see if it will work using the Boot Camp feature - it may let you in long enough to see whats happening...even trying Parallels for the 15-day trial first to see may be worth it before doing a whole re-install of XP.
    Mac Pro, 17" Mac Book Pro, Mac Book, Mac OS X (10.5)
  • AbdnAllHope Calculating status...
    Currently Being Moderated
    Nov 2, 2007 11:09 AM (in response to a_m_y)
    I have the same problem and spent hours on the phone with apple. Still no resolution.

    It's not their OS, but it is their software, and the DO have to support it.

    Don't take no for an answer. They support bootcamp and the windows drivers. (says so on the apple support page) It is their drivers that are causing the crash.

    They absolutely have to support you, me and everyone else that has this problem.

    If you call Microsoft they will identify it as a driver problem, and then tell you to call your hardware manufacturer for a new driver. The same thing they do to every one who owns a DELL, or and HP.

    I have been searching the forums on this for a while. Previously some smart guys on the boards tracked it to apples screen brightness.exe control. The work around was to disable it. You loose the control but windows boots every time. After 1.4 came out this didn't work for me any more. I found that I had to uninstall apple's bootcamp control panel. Once I did that windows started every time since, but again I lost the controls.

    I haven't tried this since upgrading, because I haven't been able to get in to windows to do it.
    MBP, Mac OS X (10.5)
  • AbdnAllHope Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 2, 2007 11:45 AM (in response to a_m_y)
    I started my computer in safe mode. Went to the System Device manager. Only the apple drivers are showing errors. ALL of the apple drivers show errors.

    The drivers all kick back the same error.

    "Windows cannot initialize the device driver for this hardware.
    (Code 37)"

    Here is the description of Code 37 from the microsoft tech site.

    Code 37: Windows cannot initialize the device driver for this hardware
    Updated: August 31, 2007
    Device Manager displays the following message in the Device Properties dialog box, on the General tab, in the Device Status text box:
    _*Windows cannot initialize the device driver for this hardware. (Code 37)*_
    Diagnosis
    The DriverEntry routine failed when attempted by this driver.
    Resolution
    Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.

    Apple make the driver and the hardware. They need to support it.
    MBP, Mac OS X (10.4.7)
  • AbdnAllHope Level 1 Level 1 (0 points)
    A couple more things.

    There is no keyboard support in safe mode because the drivers are not working.

    No trackpad either. My mouse works but that it. So I can't run MSCONFIG from the run menu to disable anything.

    I am afraid to remove the apple drives because I may not have keyboard support when I get back to windows.

    Last time I had to deal with this (1.4) I un installed the bootcamp services. All the important drivers remained intact. Keyboard mouse wireless etc.

    THe trouble now is that you can't un install a program in safe mode, so I need to get back into windows in order to do it.
    MBP, Mac OS X (10.4.7)
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