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Upgraded Boot Camp with Leopard - now constant restart

** Apologies for cross-posting. Just realized I was in the wrong topic thread.**

Hi,
Have been running XP SP2 on Boot Camp Beta since March - all good.
Upgraded this morning to Leopard using DVD, installation went smoothly.
Now everytime I startup in XP, I get to the desktop, and then XP restarts back in Leopard.
Have tried it both with my Bluetooth keyboard & mouse, as well as the USB keyboard & mouse.
Any help would be most appreciated!

amy

iBook 20", Mac OS X (10.5), WinXP SP2

Posted on Nov 1, 2007 8:34 AM

Reply
64 replies

Nov 1, 2007 11:13 AM in response to a_m_y

So you were actually able to get into windows at least once and upgrade the drivers? Now it doesn't work at all? THAT IS STRANGE as oneirish mentioned. If it were me, I'd be calling Apple. It could take quite a while to get an answer in here. If you don't mind waiting and putting up with it until your answer comes along, I guess that's cool.

Nov 1, 2007 11:12 AM in response to oceans777

Also - if Windows XP is set to automatically restart, it may reboot in a loop if it has a STOP error or encounters a driver incompatibility etc.

If you can get into safe mode you can check in Device Manager, Advanced, Startup and Recovery, Settings and try unselecting Automatically restart.

Also maybe you can check the Event Viewer logs and see if it shows what it's upset about in System or Application..

Nov 2, 2007 11:09 AM in response to a_m_y

I have the same problem and spent hours on the phone with apple. Still no resolution.

It's not their OS, but it is their software, and the DO have to support it.

Don't take no for an answer. They support bootcamp and the windows drivers. (says so on the apple support page) It is their drivers that are causing the crash.

They absolutely have to support you, me and everyone else that has this problem.

If you call Microsoft they will identify it as a driver problem, and then tell you to call your hardware manufacturer for a new driver. The same thing they do to every one who owns a DELL, or and HP.

I have been searching the forums on this for a while. Previously some smart guys on the boards tracked it to apples screen brightness.exe control. The work around was to disable it. You loose the control but windows boots every time. After 1.4 came out this didn't work for me any more. I found that I had to uninstall apple's bootcamp control panel. Once I did that windows started every time since, but again I lost the controls.

I haven't tried this since upgrading, because I haven't been able to get in to windows to do it.

Nov 2, 2007 11:13 AM in response to AbdnAllHope

I too had deleted the brightness.exe and all was fine. I never upgraded to 1.4 (stayed at 1.2) and so that was smooth until the Leopard install.
I backed up everything so I haven't actually lost data, but since I know that re-installing XP won't do diddly, I feel stuck.
And I gave the guy an earful on the phone saying it was a Mac driver for the XP platform and he said "As far as I know, we can't do anything." I told him he obviously didn't "know very far" and hung up.
No karma points for me on the phone call.

Nov 2, 2007 11:45 AM in response to a_m_y

I started my computer in safe mode. Went to the System Device manager. Only the apple drivers are showing errors. ALL of the apple drivers show errors.

The drivers all kick back the same error.

"Windows cannot initialize the device driver for this hardware.
(Code 37)"

Here is the description of Code 37 from the microsoft tech site.

Code 37: Windows cannot initialize the device driver for this hardware
Updated: August 31, 2007
Device Manager displays the following message in the Device Properties dialog box, on the General tab, in the Device Status text box:
_*Windows cannot initialize the device driver for this hardware. (Code 37)*_
Diagnosis
The DriverEntry routine failed when attempted by this driver.
Resolution
Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.

Apple make the driver and the hardware. They need to support it.

Nov 2, 2007 11:52 AM in response to AbdnAllHope

A couple more things.

There is no keyboard support in safe mode because the drivers are not working.

No trackpad either. My mouse works but that it. So I can't run MSCONFIG from the run menu to disable anything.

I am afraid to remove the apple drives because I may not have keyboard support when I get back to windows.

Last time I had to deal with this (1.4) I un installed the bootcamp services. All the important drivers remained intact. Keyboard mouse wireless etc.

THe trouble now is that you can't un install a program in safe mode, so I need to get back into windows in order to do it.

Nov 2, 2007 12:15 PM in response to a_m_y

NOOOOOOOO

Don't re-install. It won't work. Many people tried that before myself included. You will waist your whole day.

Also I have many license locked programs installed on my machine. Those licenses need to be released before a re install or the programs wont run on the new system. So even if it would work (which it wont) I would need to get in one more time to before I could reinstall anything.

Upgraded Boot Camp with Leopard - now constant restart

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