I have it connected to the computer with ITunes running and it will not do anything. I have tried updating ITunes, restarting my computer, etc., and nothing works. I cannot get it to sync either. This is my work computer. My main ITunes computer is at home and I can't access it right now.
What can I do to where I can use my phone???? Please help. Thanks. E
If nothing is working, and you've made sure you have the latest version of iTunes. I'd take the phone into your nearest Apple Store. If you don't want to go there yet, call 1-800-MY-IPHONE. They may have tricks to help you.