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Cannot print to tray 3 on an HP4300dtn printer

I installed Leopard on both my Mac Pro desktop and my MacBook Pro laptop. Got most of the problems solved, but printing to my HP4300dtn is a problem - only prints to tray 2, not matter what I do. Even though the print dialog box shows printing to be done on tray 3, it prints to tray 2 regardless. Since we use letterhead and nonletterhead paper, this is a problem that is wasting lots of time.

Also, parallels running Windows XP can no longer print to the HP printer. All was working well under 10.4.

I have tried reinstalling the original HP drivers from the CD that came with the printer - that has not helped.

What should I do?

Mac Pro and MacBook Pro, Mac OS X (10.5)

Posted on Nov 3, 2007 8:15 PM

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3 replies

Nov 4, 2007 3:06 PM in response to George Killianey

Seems to be a bug with HP and leopard printer drivers - you can manually set the tray using the cups web interface instead of through the print gui window at http://localhost:631. This will set the default the entire system though, not just for one print job or application. Other than this workaround, i guess we just have to wait for apple/cups/hp to resolve the issue.

Cannot print to tray 3 on an HP4300dtn printer

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